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HSBC versus ING Direct high interest online savings accounts  


I recently received a reader question asking me which high yield online savings account is better - HSBC or ING Direct? I had previously written about the appropriate use of high yield savings accounts (HYSA) and in turbulent market times, like now, they are a good place to hold your cash for potential investment opportunities. When choosing any HYSA, you should use the following 5 key criteria to determine which is best for you:


1. Interest rate or Annual Percentage Yield (APY) they offer - You can see what the industry benchmarks are at Bankrate.com. The account you choose should be paying more than this and make sure you look at the standard or normal APY and not only at any promotional rates they are offering. You may need to read the fine print for this. HSBC has historically offered a significantly higher APY than ING.

2. No fees. Always. If an online savings account is charging you account maintenance or other similar fees, move on. HSBC and ING direct are both good in this aspect than they don't charge any fees for depositing or withdrawing funds.

3. Ease of use. You can demo most of the reputable online banking user interfaces via their websites. See what you like and feel comfortable using. ING has a very simple and easy to use interface. HSBC's is a little bit more clunky and slower, but does have some good additional features. Also, ensure that linking to your checking or regular bank account is straightforward, and that you can deposit your pay directly into these accounts. ING and HSBC meet both these criteria, with ING the better of the two.

4. Other features. Most online banks that offer high interest rates can offer these attractive rates because they have low fixed costs - no branches or account frills. However some, like HSBC, do offer a high rate plus branch access and an ATM card. This can be useful for folks who prefer to deal with issues face to face, get cash out faster or who deposit a lot of checks.

5. FDIC Insured. I recently added this criteria based on bank failures like IndyMac, in which some customers have lost part of their savings. Both HSBC and ING are FDIC insured. If you find a financial institution trying to offer you significantly above average APY's, check their insurance status at the FDIC website. If they are not insured, then it is best to avoid them. All deposit accounts worth $100,000 and less are automatically insured by the FDIC. But since it's a person's aggregate deposits, and not their individual accounts, that are insured, any amounts over $100,000 deposited at any one bank are not covered. In a joint account, each depositor is insured up to $100,000 in one bank account. If you have more $100,000 and for other exceptions read the following FDIC rules on your coverage limitations and in some cases having different bank accounts may be better.

I have both HSBC and ING bank accounts. I started with ING as it was here first and I like it for ease of use. HSBC came to where I live later and I signed up with them following a nice promotional offer. They offer great service and I like the fact that I have the option to go to a branch if needed. Overall ING and HSBC are both great choices, with HSBC my preferred choice due to its ATM/Branch access and higher APY. I would suggest you try both (no fees after all) and pick the one you feel that suits your saving, spending and investment needs the best.


Related Posts:
~ 10 ways to Quickly Improve Cash Flow
~ Choosing the Best High Yield Savings Accounts
~ High Yielding Saving Accounts
~ Six Investing Lessons to Live By

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16 comments

  • Anonymous  
    July 14, 2008 12:55 PM

    I've had accounts with both for about three years now. The rates have been consistently a little higher at HSBC over that time.

    Service at HSBC is very poor, however. Their phone support is in India and, although it's open 24x7, the hours in which someone can help you with a problem with the "internet banking" branch are limited.

    HSBC also takes, on average, about 1-2 days more to transfer money into my Bank of America checking account than does ING.

  • sirbeef  
    July 14, 2008 4:44 PM

    Check out Everbank's Foreign Currency CDs. Some of the rates are very attractive, relatively speaking. Plus you are insured like a normal bank cd.
    http://www.everbank.com/001CurrencyCDSingle.aspx?LinkID=Body1

    The only downside is the initial deposit; a little on the high side. But if you have enough in your ING/HSBC account just sitting, it might be worth the switch.

  • Andy  
    July 14, 2008 6:42 PM

    Anonymous - I have noticed a difference in the transfer time, but not up to 2 days. You should call customer service about this. I only called them once and even though they were in India, I got the help I needed. I have a branch near work and not too far from where I live so not problem there - though I know that are not as widespread. Sounds like your experience was not so great so probably not the account for you. Still they are the worlds biggest bank (by market cap) so they must be doing something right.

    @ pfstock. You are 100% correct and thanks for notifying me of the mistake. I have corrected the error and include a link to more information. See some more FDIC information at the end of this comment. The promotional rate/offer was something I found through another blog. There standard APY is 3.45% which is only slightly below their promotional rate.


    @ Sirbeef. $10,000 is a big initial deposit, but rates are quite good. Not for me at this stage, but good for those who like to hold lots of cash.


    More on the FDIC coverage and insurance (from AP)

    Q: How much money does the FDIC have?

    A: The FDIC has nearly $53 billion in insurance funds. Beyond that figure the FDIC would have go to other banks to raise more money, adding that in such a case, consumers could expect to see some of that amount passed on to them in the form of higher fees.

    The current estimated loss to the FDIC resulting from IndyMac's failure is between $4 billion and $8 billion.

    Q: How big does FDIC like to keep its deposit insurance fund?

    A: The FDIC board of directors has set a Designated Reserve Ratio of 1.25 percent. That means their "target" balance for the fund is 1.25 percent of estimated insured deposits. As of March 31, the fund was $52.843 billion and insured deposits were $4.431 trillion, which resulted in a reserve ratio of 1.19 percent, 0.06 percentage point below the Board's target. If the fund falls below 1.15 percent of estimated insured deposits, the FDIC is required by law to adopt a restoration plan that will bring the reserve ratio back to 1.15 percent within five years.

    Q: Do banks have to pay into the deposit insurance fund?

    A: Yes. The total amount depends upon the assessment rate assigned to the institution and the size of their assessment base -- which is roughly equal to an institution's total domestic deposits. Assessment rates are assigned to institutions based upon the risk they pose to the fund, and currently range from 0.05 percent to 0.43 percent, with the vast majority of institutions -- almost 94 percent -- paying between 0.05 percent and 0.07 percent.

  • Beenthere  
    July 14, 2008 9:01 PM

    Been there done that with both- not just savings,but been employed by both and I would say do your research and go with INGDirect. HSBC has had many lawsuits and isn't the most ethical company as a whole, while INGDirect promotes honesty. Huge diferrence in the way they do business and I think in the long run, you'll make out better with INGDirect

  • MoneyEnergy  
    July 14, 2008 9:11 PM

    In this post-IndyMac atmosphere, another point I think of is that it might be a good idea to have more than one savings account, you know, just in case one bank fails and it's not insured or the FDIC has run out of money (which is very possible; they're probably spending 10% of their budget on bailing out just IndyMAc alone).

  • Andy  
    July 16, 2008 9:02 AM

    beenthere - No doubt your preference. Still HSBC is the world's largest bank so they must be doing something right. ING is definetly easier to use but the APY differential is significant enought to make HSBC worthwhile (in my opinion)

    Money Energy. Completley correct. That's why I have multiple accounts.

  • mister.virgo  
    July 24, 2008 10:31 PM

    I gave up with ING three years ago. They just haven't managed to keep their rates competitive. The one and only down side with HSBC is their sloooow bank to bank transfer which I never use. I pull money from my HSBC online savings from other bank accounts. Having an HSBC branch near my home has made a huge difference. I can deposit money into my checking account and then instantly transfer the deposit to my online savings when I get home or at their ATM machine.

  • pfstock  
    August 21, 2008 5:06 PM

    The erroneous information about FDIC insurance in your original post has inspired me to write a new post about the FDIC. Thanks for including the corrections in your post. And hopefully, this can help shed some more light on this important topic.

  • Anonymous  
    September 17, 2008 3:06 PM

    I appreciate, especially one of the most revealing customer's comments in this message board. The one who also worked for both institutions, who advised other to choose INGDirect vs. HSBC as the better business.

    My experience with both as a customer is also in favor with ING, while HSBC policy and online procedures are much more cumbersome. Also, HSBC branches I experienced, have one of the worst managers in financial services industry I know!

  • Anonymous  
    September 23, 2008 5:32 PM

    I have funds in what's called a FEDERAL MONEY MARKET FUND with Vanguard. Are these funds insured with FDIC, and if not should I take them out and put them into a savings acct.

  • dav92178  
    November 9, 2008 12:03 AM

    i get 4.51% APY with my current checking acct.

    much better than a piddly 3.0% with either of these...

  • Anonymous  
    December 6, 2008 9:41 PM

    dav92718 So are you going to share with us the name of the bank where you receive such great interest?

  • Anonymous  
    February 6, 2009 2:59 AM

    "I recently added this criteria "

    R u for real? You only recently considered FDIC insurance a deal breaker ?

    Why don't you go invest your money with Icesave while you're at it. You can get 15%.

  • Cheryl Washington  
    February 25, 2009 5:38 PM

    As much as I can appreciate those that feel secure with a big institution, Im just as happy with the little guys. I went with Venture Bank Direct for both online savings and checking, and am earning rates comparable if not better than the big boys.

  • Home loan helper  
    July 31, 2009 2:02 PM

    Both the banks are really good but for me I will go for HSBC

  • mack  
    September 7, 2009 3:09 AM

    Thanks for sharing such great post, it will help many people to decide which bank will fulfill all their needs. According to me HSBC is best option.

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