Airline Price Gouging and Fuel Surcharges
I just booked my airline tickets (via United) for the upcoming Christmas holidays and despite the massive fall in oil prices over the last two months, the price of the tickets had remained relatively unchanged during this period. What's worse is that all those extra "fees" the airlines charged (like $15 for checked baggage) in order to offset higher fuel costs don't seem to have been repealed or cancelled either. I have been tracking tickets prices over the last few months to a couple of destinations where I planned to go and felt that with the 50%+ fall in oil prices the airline ticket prices would surely fall, despite travelling in the busy holiday season. So I was definitely disappointed to see little change (and in fact a rise) in ticket prices. But what really irked me and prompted this post was the lack of action on the so called fuel related surcharge fees, which are now going straight towards the airline's bottom line profits and executive bonuses.
I know that airlines lock in/hedge fuel prices, but the dramatic drop in prices would surely make it cheaper to buy jet fuel in the open market. A few months ago, like a number of customers and frequent fliers, I received an open letter from the airline CEO's stating their case for government intervention and support of the airline industry to combat dramatically higher fuel prices. They also mentioned that the higher passenger fares and fuel surcharges were "unfortunate" but that with input costs (jet fuel) so high there were no other options. Well, my response Monsieur CEO's, is that now that oil prices and subsequently jet fuel prices have dropped so precipitously, why then haven't fares dropped or all those fuel surcharges been cancelled? I am sure you are profiting handsomely from the lower oil prices and basically gouging your customers leading into the holiday season. So the next time fuel prices spike, as they surely will, do not expect any sympathy from me.
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November 3, 2008 1:40 PM
Actually I have noticed a drop in domestic air fare prices this week. I do think that the real price drops will come after the holidays. Also, oil prices could jump any day so airlines are playing it safe.
November 5, 2008 9:20 AM
I hope so. US airlines put out a statement saying they aren't planning to lower fuel surchages as they still believe oil is too volatile. Hmmm....quick to raise prices, slow to fall. Capitalism at its best.
November 17, 2008 2:50 PM
I will be driving because of the crazy prices. They haven't gone down in my market. Plus, they now charge for baggage and have increased the fee to fly with my small dog from $75 each way to $175each way. This is absolutely crazy. It would different if there was some modicum of customer service. But, alas, there is none.
November 19, 2008 11:29 PM
My name is Alexandra and I'm a journalism student at Columbia College Chicago - I'm writing an article about holiday travel and the ways people are affected. This post touches on things I want to further delve into. Would you care to answer questions for me via email? If so, please email me at aksheckler@yahoo.com.
I hope to hear from you! Thanks for the post!
November 25, 2008 4:04 PM
First let me inform the public that when fuel prices sky rocketed many people had already purchased their tickets way in advance. By the time many of the fuel surcharges kicked in we were already well over $3.50 a gallon. Secondly while it might be cheaper to buy fuel on the open market if your Hedge is a collar you are stuck paying the higher price. If your hedge is an option then yes you can forgo the premium and pay the spot price. Third while oil has plummeted I doubt any airlines will be posting a profit in the fourth quarter. If the flying public thinks airlines are gouging them then they should drive, take the bus or stay home. Flying is not a right, it is not public transportaion, and it is not subsidized. If any other business posted margins as slim as this industry they would have been out of business years ago. Since 911 airlines have only posted a profit in one year. I hardly call that price gouging. And no i don't get a bonus from my airline.