Arizona (AZ) Department of Economic Security Unemployment Insurance Compensation – PUA, $300 FPUC and PEUC 2021 Extensions and Updates


This article was last updated on January 5

While the Arizona (AZ) Department of Economic Security (DES), the state agency that manages unemployment insurance programs and payouts, has implemented the enhanced unemployment programs it is still under pressure processing claims and making retroactive (back dated) payments in a timely fashion. This is a known issue as their systems are struggling to handle the spike in UI payments under various programs and addressing a surge in fraudulent claims. However the good news, per the comments below and across this site (see more UI resources), is that unemployed claimants are now getting their current and back payments on a more regular basis. But it is also clear that many, especially those applying for PUA benefits, are still waiting or unable to get clarity around gaps or delays in getting their expected benefit.

2021 Unemployment Program Extensions Under COVID Relief Bill

The $900 billion COVID-19 relief package was passed into law on Dec. 27, 2020, which among several other pandemic relief measures extends and provides additional federal funding for enhanced unemployment benefits. This includes the Pandemic Unemployment Assistance (PUA), Pandemic Emergency Unemployment Compensation (PEUC) and a reinstatement, but halving of the Federal Pandemic Unemployment Compensation (FPUC) Program which provides a $300 supplemental weekly unemployment payment.

These programs have been funded and extended for 11 weeks (on top of any state funded extensions), covering the weeks of December 27th, 2020 to March 14th, 2021. While the bill was only signed on 12/27 and there have been some reports that the claimants may lose one week of benefits (since funding for all these programs ended on December 26th) the Department of Labor has confirmed an added $300 per week FPUC will be available starting the week ending 1/2/21, so eligible claimants will receive the full 11 weeks of payments (a total of $3,300). To receive FPUC benefits, you must be receiving regular UI, PEUC, EB, or PUA.

Final guidelines on these programs and final eligibility including additional document verification procedures to combat Fraud have been issued by the Department of Labor and then have to be implemented by the state UI agency in their systems and programs. So this could delay the actual date of payments.

[AZ DEZ Update on Payment] The first week allowable by law for the additional $300 in Federal Pandemic Unemployment Compensation will be payable for weekly certifications filed on or after January 3 for the benefit week ending January 2, 2021. DES continues to work urgently to provide this additional benefit to claimants as quickly as possible.

UI claimants with existing or expired claim balances should be aware of the following:

  • PUA and PEUC, FPUC will be automatically added to the claimants’ benefits if they are eligible for the weeks outlined in the new legislation.
  • Claimants with weeks remaining in UI should continue to file weekly claims
  • Claimants who will have additional weeks in UI and PUA or PEUC due to state provisions (where applicable) should watch their state agency UI portal or website for updates that will allow additional weeks to be filed.
  • Claimants will receive retroactive payments for all weeks they are eligible.
  • Claimants currently receiving benefits through the Extended Benefits program must finish all weeks of EB before receiving additional weeks of PEUC.

I will post additional details as they are released in coming days. So stay tuned for updates.

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Lost Wages Assistance (LWA) Program – Now Expired/Paid Out

Arizona was one of the first states to have rolled and paid out the Lost Wages Assistance (LWA) program and started making the $300 extra weekly payments at the end August. Governor Dorsey announced that Arizonans who are unemployed or partially unemployed due to COVID-19 and are currently receiving at least $100 in unemployment benefits (including programs below) will be eligible to receive up to $540 a week, including $300 a week in LWA funds funded by FEMA.

The LWA payment is subject to both federal and state income taxes. DES will make the LWA payments in the same manner as any payment from current UI programs payable for the week involved; claimants do not need to file a separate application for this payment.

Initial payments were added to the Weekly Benefit Amount starting August 17, and DES began issuing retroactive payments for the benefits weeks ending August 1 and August 8 later that week. All retroactive payments will be completed the week ending August 28. See more details on the DES LWA page.

Fraud issues delaying payments – As part of its increased fraud detection efforts, DES closed accounts with suspicious account information and activity located out of state.. However a small portion of individuals eligible for benefits who may be impacted by these measures and may see a pause or delay in getting their benefits. These individuals should contact DES directly at Once a case is validated as not being fraudulent, benefits will resume and/or a new debit card will be issued to the claimant and the funds will be reloaded.  

CARES Act Unemployment Compensation Enhancements

The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, signed into law on March 27, 2020 expands Reemployment Assistance benefits. Benefits will be paid from the date they became eligible under the CARES Act. Programs included in the CARES Act are:

  • Federal Pandemic Unemployment Compensation (FPUC) – provides an additional $600 per week to any eligible individual until 7/31/2020 (an extension is under review). The $600 would be paid the first week of your unemployment claim period  but no earlier than 4/5/20.
  • Pandemic Unemployment Assistance (PUA) – provides up to 39 weeks of benefits per week to those not ordinarily eligible for Reemployment Assistance. This includes individuals who are self-employed or contract employees. The additional $600 FPUC per week will be automatically added to all regular UI and PUA benefits. PUA claimants who were not able to certify for eligible weeks prior to April 19 are now able to file for eligible weeks back to their last date of employment (but no earlier than February 2). Individuals must file weekly PUA certifications for each week for which they are claiming eligibility for benefits, including retroactive certifications back to their last date of employment.
  • Pandemic Emergency Unemployment Compensation (PEUC) – allows for an additional 13 weeks of benefits added to the end of regular unemployment insurance benefits. This means claimants may collect unemployment benefits for a longer period of time than under normal circumstances. Claimants will need to apply for PEUC benefits once the balance of their current claim is exhausted. Those who have already exhausted their benefits or have a UI claim that expired after July 6, 2019, will also be able to apply. Your PEUC weekly benefit amount is the same as your regular UI weekly benefit amount (between $187 and $240). Your weekly benefit amount is based on your reported earnings during the base period (the first four of the last five completed quarters).

You are eligible for PEUC if:

  • You are unemployed for weeks within the time frame of March 29 through December 26, 2020;
  • You exhausted your regular state or federal benefits after July 6, 2019;
  • You are not currently eligible for state or federal unemployment benefits; and
  • You are able and available to work.
  • Note – You are not eligible for Pandemic Unemployment Assistance (PUA) if you are eligible for PEUC.

Claims for PEUC can be filed for the weeks ending 6/6 and 6/13. Retroactive claims can be filed by calling 877-600-2722 or by completing a Weekly Claim form for each week.

Filing a Claim

  • PEUC is now available. Learn more by visiting the PEUC page.
  • The PUA portal is live and can be accessed at

Login using the same credentials you used to file your regular UI claim, then proceed to the initial UI claim section to file your claim. If you are unable to file online, call the UI Call Center toll free at 1-877-600-2722 or TDD: 7-1-1. The Department will notify you when you are able to file your retroactive and ongoing weekly claims for PEUC benefits. 

To maintain Unemployment Insurance benefits, you are required to file weekly claims confirming that you continue to meet the requirements to receive Unemployment Insurance.

Issues with your unemployment claim

If you have issues with your UI claim, your benefit amount will show as $0.00 until the claim is processed. DES staff are working trying to process outstanding issues on claims, and you will be notified when a decision is made on your claim. Please note: You will be contacted if additional information is needed. After submitting this information, your claim will be under review while our adjudicators continue to process your claim and will notify you when a decision is made. Submitting duplicate documents may result in further delay to processing claims.

You must file a claim every week you are unemployed, or underemployed. The benefit week starts on a Sunday and ends on Saturday. The Unemployment Insurance Weekly Claims Report will be replaced by a new Unemployment Data Dashboard, which enhances and supplements the data previously reported. It will be updated every Tuesday.

Arizona DES Unemployment Benefits Process

211 thoughts on “Arizona (AZ) Department of Economic Security Unemployment Insurance Compensation – PUA, $300 FPUC and PEUC 2021 Extensions and Updates

    In Nov 2020 I was at work and called into the office managers office and she asked me “Are you applying for unemployment? I replied “No I am not.” She said “Well someone is applying in your name.” I immediately got on the phone and called the unemployment fraud hotline and reported the fraudulent claim. Apparently no big deal. On January 8th 2021 I was let go from my job, and it did not have to do with the pandemic, that is another issue. I will be getting a lawyer to sue them. Anyway I filed my unemployment claim right away and as of today February 22nd 2021 I still have not received any benefits or answers. I have done everything I was instructed to do, reported the fraudulent claim to AZ unemployment, again. Filed a police report. Reported the fraud to the FTC, put fraud alerts on all three of the credit bureaus, and have done the ID me process. Every time I call unemployment to check the status of my claim, I answer their questions to verify that I am me, but when asked my address “It does not match their records.” I have printed off the change of address form and filled it out and faxed it to them along with a copy of my state issued driver’s license, a copy of my social security card, and a copy of my rental agreement with my current address. I called a week later, no change, address still does not match. A couple of weeks ago I received in the mail to my address where I currently live. to the address that does not match their records, I got a bill for an unemployment over payment. How does that happen? This is absolutely insane. How did they even allow so many fraudulent claims be filed? Now I have to prove that I am me. I have been me for 58 years. Maybe they’d like some finger prints or DNA. This is ridiculous. I call unemployment 2 to 3 times a week but I get no answers because the address does not match so they just shut me down and will not tell me anything and most of them are very rude. They treat me like I’m the one that filed the fraudulent claim. I get that they don’t care about me or anyone else and our problems. Their job is just a pay check to them. I’M NOT GETTING A PAY CHECK AT THE MOMENT AND I NEED MY UNEMPLOYMENT. This whole thing is unacceptable to me. I am about to lose everything and it’s not much, but I’ve worked for it, it’s mine and it’s all I have. I’ve been married twice. I’ve had two story four bedroom houses completely furnished, and I’ve had cars and nice things. I don’t have that anymore. I’m single and I lived pay check to pay check, I have no car. I live in a small apartment with very minimal furnishings and I’m very grateful for that. But I need to pay my rent and my bills to keep it. I am looking for a job too, as well as I know so many other people are and there are not as many jobs as there use to be. I know I’m not the only one going through this. It is almost becoming unbearable. I’m beginning to feel hopeless and depressed. I may be joining the homeless community soon. Somebody needs to figure this out quickly.

  2. My benefits are suspended I tried to call and have this problem fixed. I tried to explain that my account has been hacked the person who hacked my account changed all my information. I tried to call the main number and the person I talked to said they couldn’t help me cause I didn’t know the phone number and that they couldn’t help me without the phone number how do I fix this problem???

    1. You need to print and fill out a change of address form, then fax it to DES with all the correct information, i would also include a photocopy of your drivers license. Im going through the same thing, i haven’t received a payment since feb 2nd. Its taking them a long time to fix my unemployment. Good luck.

  3. I just wanted to say I can totally relate so much like the person that helped me file cuz I didn’t know anything bout pua frauds hijacked and blackmailed me for the info they changed in my account so finally I called fraud and then unemployment they helped me change to a new password to take over my account that was July 2020 since I have done that have not been paid same as everyone finally got my birth certificate 2 weeks ago finished idme and same told to me that wen they receive id verification funds will b released my back pay as well….but other than just being able to relate to so many of u going thru same I just wanted to give sum personal positive thing that may help like for ppl that say they call everyday but que is always full usually is but thank God for my son giving me the positive encouragement of that I could take my account back myself and would not just let me pay them off for it I too have been doing this for months but plz if u any of u frustrated from never being able to get thru cuz que always full plz just trey wat my son encouraged me to do and not give up is wen it says sorry it’s full hang up redial push 2…1…2…2..back to back as long as u can cuz I was calling in the beginning once a day b giving up cuz full well needless to say wait times were in excess of multiple hours months ago now usually been excess of 20 mins like today I got lucky wait time 32 mins I got thru first call and still they all say different b.s. like some of u experienced as well but there been a few that have helped but my point being is I know it sux I know the frustration and anxiety but plz guys if it even helps one of u out there to read this plz don’t give up thank you for reading good luck to all

  4. I have been on Unemployment Pua since February 2020. I have had no issues at all. Till October 4th,2020. My file has an Active Issue on it. the advocate number and they tell me to upload some documents proving who I am. Okay done. Now ID.ME. Okay! Done. It’s been 18weeks now and I have not yet recieved any of my backpay. All I keep hearing from the advocates is be patient with us. Just waiting on a file review. Then they say a phone call or email from the Adjudicator. I get different answers and nothing to be resolved. Tried asking to speak to a supervisor or Managment. They say u gotta email them through the portal. Cant find ne email address. I send emails to fraudulent and advocates. I dont get any reply back in 35days of emails. How long is it gonna take to review a dam file. It’s been 18weeks already for christ sakes

    1. He James I am having similar issues. Arizona DES is the most pathetic agency on earth. I hope they all rot in hel.

    2. I am also in nearly the exact same situation. I filed/was approved and began receiving PUA payments on April 4, 2020 without any issues. Then, at the beginning of October 2020, an unspecified active issue was placed on my file, and all of my certifications from October 3, 2020 to today, February 6, 2021, say “In Progress.” They told me to upload my ID and other docs, which I did. They didn’t send me the link until December, which is crazy to put a hold on my account and then wait 3 months before giving me a way to verify my identity, but I did that, and still nothing. I’ve been calling a few times every week for the last 5 months, and I swear I have not received the same answer twice. I’ve received zero useful information or concrete details as to what my active issue is, what it will take to resolve it, or how long I need to wait for it to happen, or legally how long they can withhold my benefit payments. It seems like there should be some sort of time limits written into the law, as this seems downright criminal. I think they’re just waiting for all of us to die of starvation or freeze to death since we can’t pay rent, buy food, or pay for phone service, so they’re literally shocked every week when I’m still alive and able to call them to ask about my benefit payment status. Has anyone talked to an attorney? Class action? I’ve considered filing an appeal, wondering if that would be faster than whatever it is I’m waiting for them to do, as it’s been almost half a year since my last payment, so whatever the hold up is, I would like to appeal this determination to keep an active issue on my file and keep all my payments as “in progress.” Their last payment was September 26, 2020, and I have 18 weeks of payments pending. Has anyone gone to a physical office? I think we should do a sit-in, where we all go there, sit down in the lobby and refuse to leave until they actually pay us or at least provide meaningful information on wtf is going on.

      1. I haven’t been waiting as long as you have for benefits. I lost my job this year January 8th. But I feel exactly the same as you, that they are hoping many of us die waiting for our benefits so it will just be less people and less paperwork for them to deal with. And I also get told something different every time I call. I feel like they make answers up to satisfy the caller and get them off of their phone. Their jobs are a pay check to them. We mean absolutely nothing, But we’re not receiving a pay check at the moment and need our benefits. I don’t understand how DES allowed so many fraudulent claims to be filed in the first place. I think someone needs to be held accountable for all of this bull, and I don’t know who, but some competent and capable person needs to get a grip on this situation and figure out a way to get benefits issued in an acceptable, timely manner. This is insane.

  5. ok so it is 1/13/2021 and all my weekly cert backpack from 3/21/2020 -1/10/2021 are filed and my stimulus amount is showing and I have a paydate I was told 3days or so till my funds get deposited everbody make sure you follow up you will be paid

  6. Hello Angie,

    So I was told to print these forms and fax or mail them out as well. I didn’t know that you were able to back date to whatever date that you were unemployed. You could submit back up to Feb, 2020 no earlier. Because I missed this option, the only way to submit is by the form you state above and fax/mail it in and wait. I didn’t apply and even get approved on unemployment until early June of this year but was actually unemployed a couple months prior to applying. I’ve had them change and correct my date of unemployment. Got my account verified once thru the PUA portal. I had an open issue but once I figured out what missing info they needed I scanned and made sure it was all in my PUA portal as well. I have also now been verified thru ID.ME
    I finally filled out the forms for backpay dating back to mid March until the date I was approved in June. Making it about 13 weeks retro pay requested. I also scanned it into my PUA portal. I was told they would for sure be able to look at it thru there because nobody over the phone could give me any sort of verification that they even received my fax requests. It has been about 4 weeks since i’ve faxed it in. Since then ive spoken to DES 3 times and they can’t give me any info. I’ve had pretty good luck and experiences speaking with DES thus far but the last 2-3 phone calls have given me anxiety and just stressed me out. They all tell me different things. Even with notes in my account I don’t have any missed calls w/msgs. Or any emails thru my portal.

    Does anyone have any advice to speed my process up?1? pls!! Im desperate. Anything will help. I have been receiving unemployment since June with no issues. All forms missing were updated to my PUA portal months ago when I had an active issue pop up, soon after my info was verified and within a week funds were released again with no problems. filing weekly and paid Since June. Since then I was also verified thru ID.Me
    I have done everything asked and should have no fraud back up considering my info has long been in portal and verified and still paid weekly then after. All forms were faxed in as well as scanned into my portal with a note from a phone agent that i’m just waiting. Is this normal? to have no info? no email? no regular mail letter?

    I’m beginning to lose hope. I don’t know what else to do to get someone to even look at it. Any help would be very grateful at this point.

  7. I filed all 39 weeks of my claims, I had no issues, no problems, was paid 5 weeks, while my claim said in process, I verified my ID,Me waited two months after filing my 39 week claim, Then I got slammed with requests after request for things. My monetary determination in the beginning of my claim was approved, then my claim was approved again .Then not 24 hrs after my claim was approved again another adjudicator Paula Hoodes Denies my claim saying she did not receive documents requested which the letter from the person I cared for who died was uploaded the day after the request an this is the real killer Paula Hoodes requested I send proof of me filing for AZ UI, I told her she has that info from AZ UI being denied as in AZ you have to first apply for AZ UI an be denied before you can apply for PUA so my claim is now awaiting a hearing because I appealed PAULA HOODES DECISION. I do not think she knows her job very well nor reads emails sent How does somebody deny a claim asking for proof of something that you would not be able to do until you completed . Now after almost 7-8 months I get to wait up to 8 weeks for a hearing. There is no way to call or email a complaint on a DES PUA WORKER this I find unacceptable if you call the DES PUA NUMBER an ask to speak with a supervisor they will refuse to let you an hang up on you I did twice an that’s what happened so AZ DES PUA still has a lot of problems with valid claims being denied It is very unfair an very upsetting how people an families are suffering because some of DES PUA WORKERS do not know how to do their job An wiil continue to get away with what they are doing because there is no way to report them
    Danyielle N. Crain

  8. It is December 23 and I still don’t have my PUA back pay. I verified my identification through and was told by DES my payment will be paid soon. That was on December 14. Different story every time I call. Have any of you received your back pay?

    1. I’m in the same boat now the judicator has to finalize your claim but who knows how long it’s going to take for the judicator to do so. They say “they’re backed up) I’m beginning to loose faith

  9. Does anybody knows what will change in the PUA portal when you’re about to get paid retroactively In Arizona?

  10. So it’s been 3 months since I applied, and I am getting my weekly $240 regularly, but no retroactive pay, I called 2 days a ago and talk to the lady and I asked about my case and the retroactive payment, so she asked me when I stopped working and I told her and she puts me on hold and then tells me that my case is being processed and expect results in a month or 6 weeks, I couldn’t believe it? So I told her that it’s been 3 months and I already called and asked for my retroactive weeks to be filled a month ago, so she put me back on hold for a bit to talk to the supervisor, and she told me they’re backed up as we know. I begged her and told her that I can’t hold anymore than next week, she seemed to care ( I mean she was nice all the time ) about me and said that she will tell her supervisor about my situation? I am checking my portal 10 times a day but no pay so far but I noticed that my claim effective date changed from 09/14 to 03/22, I hope something will happen?
    Btw, I have been contacted by the judicatory and I answered her questions and uploaded more stuff and did the IDme thing.

  11. So my case is being reviewed now, I am in contact with them through the portal, but no answer yet, my $240 of the thanksgiving week was delayed for a week and half.
    My question is as I was checking I noticed that my eligibility review date changed from 10/18 to 04/26??? Backwards basically? I don’t understand? Anybody has any idea please?

    1. Did you have your date back dated also ? When you update your last day of work bqck from your original claim date it also changed that date I’ve noticed

  12. I am posting this because I was extremely frustrated that I couldn’t get a clear answer from ANYBODY as to my situation. Hope this helps somebody… I am a “gig worker”, and I did not file initially until after the July 25th extra 600 dollar thing because I didn’t know I was eligible. I was trying to get my retroactive, or “back pay”, as we are just as entitled to it as if we had filed day one. Anyways, The process was long and annoying but first thing you do is you have to CALL and actually TALK to somebody (not going to get into how to achieve that, other people have posted the various ways to actually get through) and tell them you need your claim effective date changed to whenever (mine was 3/20/20) instead of what it currently is (mine was 8/02/20) so you can receive your retroactive payments. They put a note in the system that sends it up the flagpole to someone to screen and potentially approve this date adjustment. Now this is the annoying waiting period. You literally won’t hear anything for a LONG time. Weeks, months. I waited 3, but there was a screw up over the first month + that she never actually sent the note through. Also, who knows how caught up they are now? I would call after about 2 to 3 weeks just to make sure it’s all actually noted in your file, since we can’t see that ourselves for some ridiculous reason. The good part is, eventually an adjucator will send you a message on your portal letting you know anything you need that still is holding you up, or they’ll just notify you that you were approved (or not, I suppose, but if you were legally doing this, there shouldn’t be a problem). Provided you have no other issues in general, your backdated weeks will now show up THAT DAY, the next day at latest, as well as your claim effective date will now show the backdated date (and you will be so very happy to see this!!). And to answer everybody doubting or whatever, you DO get the extra $600 automatically if your claim goes before 7/25. Doesn’t matter that you filed late. A few key things I will suggest… for EVERYBODY, post pictures of both the front and back of your license and the front and back of your social security card. Also, post a picture of you HOLDING your license with your face clearly in view. This confirms you are real. For people doing gig work or that had a job, post ANY and ALL documentation that proves that you were actually working. This is SO important. They don’t want to give away money to people that don’t honestly deserve it or are making up fake stories, such as a number of people I know personally claiming they were “going to start work before COVID hit”. Prove that you are legitimately entitled to the PUA pay and you WILL get your retroactive pay.

  13. I filed for pua assistance at the beginning of October. I was approved there was transaction numbers and payments have been paid. But I still never recieved my debit card in the mail. What could be the reason for that??

    1. Look up bank of America’s phone number for prepaid cards its. Differernt number then the regular bank of america number. Then get some on the line to have u another card sent out

  14. I been waiting approximately 5 months. I filed on may 21 I got approved by the adjudicator twice once on 6/14/2020 and 10/8/2020 I called over 295 times!!!!!
    When I filed my last 2 weekly benefits this Sunday and last day my claim isn’t under review no more and I don’t have open issues. I uploaded everything they needed from social , I.D , proof of residence. I even sent selfies of me holding my I.D and social so they can’t say I’m fraud it doesn’t add up. But when I look at my benefit plan it says 1 open issues like how is that even possible but when I file my weekly benefits it says my claim isn’t under review an I have no open issues!! So I called Thursday, Friday they told me I have to waiting 48 hours for my proof of residence to upload, so they told me call back Sunday they should be able to help me. So I called Sunday and told the lady I talked to. It’s been 5 months I haven’t received not one payments at all from the DES I sent everything u guys needed I even told her I just got approved again on oct 8, 2020. She told me well your claim is under review still I’m like how miss u clear see I got approved, she goes yea I see that , but I cant release your money “ until I know fit sure like the fucking bs these people be on is ridiculous!!! I ask so what am I supposed to do now , she said just wait I’m sorry I been waiting 5 months I try to get a. Job I literally get turned down by jobs constantly even McDonald’s we’re I’m from wouldn’t hire me tf but ima keep looking since unemployed doesn’t give a fuck about us anyways!!!

  15. I have 9 weeks that say partial payment ! What does this mean I get a check for the rest iam confused?

  16. Yes, this exact same situation is happening to me. After the first delay to the 9th, figured it must have something to do with the new fiscal year. But now it’s been delayed again to the 15th! there are no notifications, messages, or anything to indicate that something is wrong. And getting through to someone at the DES office is pretty much impossible. At least I’m not the only one. Anybody got a clue?

    1. From what i read, there is no money left for pua until a stimulus bill is passed. There are articles online,

  17. Anybody have any idea why pua benefit payment dates being pushed back to a different date? Supposedly I was supposed to get a payment on the 5th of October. Then I checked the portal or whatever and the date was changed to the 9th, today. I check the portal again and the payment date was changed to the 15th now. There are no open issues or anything that states there is something wrong. Any ideas?

  18. Arizona Unemployment.
    Ok GUYS, I stumbled on something interesting in the “My DASHBOARD”
    It might be helpful,
    So my situation is that I am a limo driver and stopped working March 16, didn’t know that there’s a program for my situation until September, that’s when I applied for PUA and got approved on Sept 14, sent via email.
    By today 10/6 I got 3 payments of $240.
    SO I am going bunkers trying to know if I am even in consideration for retroactive pay or not, nothing on my portal indicates anything about that, my claim summary has ( claim type: regular active ) ( available credit: $9360 ) ( paid $720 ) and ( benefit balance $ 8640 ).
    So on the bottom of the claim summery there is the / Payment Summery / boxes, under / Week Ending / column I have 3 payments dates,
    i clicked on the date themselves and it took me to a ( Claimant Summary ) it has all the information’s about me that exist on the previous page, but in a some different format,
    ANYWAY on the top right, there was ( Eligibility Review Date: 10/18/2020, so my review date is 34 days after acceptance date.
    I am a little bit relieved, and I will upload a picture of me with my ID and SSS# card to my ( Portal ), like some guys here recommended, to proof that i am the guy and there is no fraud and that will help expedite the results.
    I hope that’s helpful for you guys.
    ANOTHER Thing, i Googled ( Arizona eligibility review date ) and it took me to the Arizona Gov unemployment site that has a file image that i clicked on and it downloaded / Eligibility Review Questionnaire/ form, its a form that will be sent to you via mail or mail ( i guess ) in case they have some issues with your application, that’s my personal opinion about the form, not sure???

    1. Ok, Guys.. Here’s what I just found out. I’ve been waiting for pua back pay for months! My eligibility date is 7/18/20 but should be 2/2/20. Anyways, if you haven’t done this already You must do in order to get your money and get your date changed legit. Go to the regular ui website, go to forms and pamphlets and search for weekly certification form# UIB 1245A. Now print it and fill it out the number of weeks you need to go back and backdate the form too as you’re filling it out. Lastly, upload them to your documents in your PUA portal. And this is how you file your backdated weekly certs!! They will respond within that week with a denial letter or if you dont recieve anything from them, No NEWS is good news! Then you should recieve pmt like 1 to 2 weeks. Your regular pmts will be placed on hold. so you will not recieve any payments for those couple weeks BUT after that you should receive pmt for everything!!
      Hope this helps!!

      1. Hi Angie,
        I actually spoke to a live PUA person today regarding changing my claim effective date to receive my back pay. I’m self employed and my case is similar to yours. I found the correct UIB 1245A form to fill out. For the Week Ending Date on page 1 do we back date the form and put 2/2/20 to get all the retro back payments? When we sign the form do we put today’s date 12/8/20 or that 2/20/20 date? HELP!?

        Also, the agent I spoke with was very sweet and said if you upload the form to your PUA portal it won’t get reviewed and you will not get paid. YOU HAVE TO FAX OR MAIL ( listed on the bottom of the form) the UIB 1245A Form. The people reviewing the cases are not looking at uploads in the PUA Portal. Go to the official AZ DES site and get this form! Good luck everyone and happy holidays!

      2. Angie, did you or were told that you needed to fill out the form for each week that needed back dated? It seems that it looks that way.

      3. I finally got approved got my card yesterday used it twice now my card won’t work they said my account is closed Idk why I don’t have anything on my dashboard about anything wrong

  19. The call center opens at 7am. Push the button to file a new claim. Have them file it by phone. It takes 5; minutes. They have the number you lost. Just keep calling.

  20. Some one please help my peuc access code for extended benefits has disappeared how can i get it that i can file claim im desperate, i will loose everything, please someone must have am answer, ive called they are not .accepting any calls, please help

    1. Hi. They have to send you the code (DES) after you file for peuc… Who has exhausted regular UI.

  21. I have been waiting 10 weeks! Having called the representative for our district three times, contacting govenor Ducey once, three news stations, Bank of America Card Holder Services, and Arizona Unemployment office for over two months all to get one question answered, “Where is my money?” and sometimes “WHERE IS MY MONEY!!!!!!”. Remember folks we are customers. I had someone in existing claims tell me it was free money anyway. I worked 20 years and this is my first time. We worked for this. I was told I was qualified for regular Unemployment anyway. I was paid 25 weeks and switched to there Bank of America card. Since that time I have been filing weekly and adding transaction numbers that are not being paid to me. It’s a back and forth game with the Bank and unemployment pointing the finger. I have since been given over 20 different theories as my portal says processing.I don’t look at this as an easy fix for any of us. They all get small pieces of information about whats supposedly going on. I was told by the bank 3 times they had my money. They said they would send an email and clear it up and nothing happens. The bank said two Thursdays ago 24-72 hours. Nothing still. Believe me they have pages of my complaints. i have hours of phone calls recorded. I state at the beginning I am recording as well. Some of them get nervous. LOL. Anyways tomorrow is Sunday. Time to hit the phone lines again at 9:30. Good luck all.

    1. By law you don’t have to say that you’re recording the conversation , as long as you’re in the conversation . Now if you record someone else without you’re in ( talking ..) then you can get in trouble .

  22. So today I get a letter for the final 13 week extension. Nowhere on the letter is an access code which is required to file your claim. What is the point of sending the letter telling me to apply but not including the access code? I have no clue what access code they are referring to. Its not my password, pin or ss#. Anyone out there actually receive an access code?

    1. Ok so I have been waiting for my unemployment since. March 31. And have yet to receive they owe me back pay of 27 weeks. And moving forward another 9 more weeks now I was told OT was flagged forbfraud but I habe provided everything requested for them to show no fraud AMD here I still sit no way to pay bills have a stable home. It is crazy. I am suffering so much for this so now where do we turn. We have all this money waiting and no way to get it. It cant take 4 weeks to verify where I am living now. Come help me please I have called left message. Ailed AMD gotten no where. Help

      1. My problem is that I was deemed fraudulent because I didn’t pass the 5 point information that they wanted.they want the first email address that you would of used in the beginning along with the first phone number linked to that email address,plus your address,full name, .I changed my email address after I first signed up because I had gotten help from someone and they knew my information so when i learned how to do it on my own,that’s where i was red flagged it’s been hella trying to prove or find all my notes that i made while starting mypua,. I hope this issue will let you know what the problem is

    2. Make sure you are filing for PEUC and not extended benefits. I received the same letter with no access code on the paper. I finally figured out to file for PEUC benefits not extended benefits. They are 2 different things.. hope this helps

      1. It turns out there was no access code because you have to wait a week to file once your 26 weeks run out. It took 4 hours talking to Des employees to figure this out. None of them new this very important detail that was also omitted from the letter. So I got my little $240. I’m glad I saved up for a year like this or I’d have problems living bin the state ranked 49th out of 50 for lowest benefits. DES hasn’t been audited bin 15yrs. Why is that Ducey??

        1. This is helpful, thanks for sharing! How did you ever get it set up? Did they send you a code the week later? Or over the phone? I also just got this notice with no code. Should I keep calling and trying to get through? Or wait for a code in the mail?

        2. hi dom did you get a second letter with the access code. i got a letter saying i qualified for the extended benefits but i didnt see a code. any info you can provide would be truly appreciated. i just cant seem to figure it out

        3. Just file the extension by phone. You don’t need the code. Press the button that you are filing a new claim and someone will pickup.

      1. I ended up calling and filing for the extension with the rep. They also have the code that they can give to you to file online but it was pretty fast to just do it with the rep once I finally got ahold of someone

  23. I filed my PUA claim since around July 2020. I haven’t got any pay from back dated payment till now. Just got 2 weeks payment of $540 and $240 last week. When I do check my back payment date status. It always shows In progress for the past 3 months.
    How can I go about it to get my payment ( to settle the necessary Bill’s am an elder lady of 70 years plus with no any means of income due to the pandemic) with no more delay or total strip off my benefit have worked for by paying my tax for almost 50 years of working age.


  25. I guess it’s easier for everyone to point fingers and blame the FedGov and DES’s “lack of accountability” for all of their problems and their situation. What about your the lack of accountability and your dependency on everyone else to survive in this world? What would do if this PUA program didn’t exist? Isn’t it obvious the last few generations of children had parents that failed to raise them but certainly collected the checks for them. Self-dependency, traditional core values, basic work ethics, self-discipline, is apparently a thing of the past. Learning to simply get of your ass and working for what you want to better your own situation is a foreign language no longer spoken or taught. Also, this is the parents job not the public school systems.

    I’m definitely not trying to toot my own horn, hell, my 21yr old son was 18yrs old when he finally got his driver’s license. Unlike myself in line at the DMV 15yrs 7mths to the day for my permit. We need to learn how to take pride in self accomplishments again and learn how to see value in personal goals we complete. IMHO, this all went out the window the day they started giving trophies out past 3rd place. Participation points and over-sensitivities do not survive in the real world it once was and truly still is no matter how politically correct it claims to be. Take a look in the mirror and stop blaming everyone else for your failures and depending on them to fix them. You and your familes well-being 100% reliant on the governments promise of FREE $$$, money YOU DID NOT EARN was your 1st mistake, as I’m sure most of you already knew deep down in that thick skull of yours. Always have a back-up plan (plan B, C, D, etc) even if it requires you to get off your ass to actually do something other than fill out forms on your phone or computer (if any of you still have one of those), and learn how to navigate if and when that plan also fails. Just my $0.02. Best of luck collecting your lottery winnings!

    1. I totally agree! No one raises kids to work for what they want anymore. Every thing is just given. Wich is why you have this reaction of entitlement! Makes me sick to see people who haven’t worked in YEARS are receiving money they didn’t EARN nor DESERVE!!

    2. Your opinion means nothing and if you were in the shoes of these americans in which it is obviouse you are not,you wouldent halfass think up stupid COMMENTS

      1. I am in the same shoes. I’m a mobile mechanic and filed my claim in July and still haven’t received a dime. I didn’t think there was a program for the self-employed or that I’d ever have to use it. I’ve managed to get this far without and apparently will have to continue without. Maybe DES gets to pick and choose the industries they give assistance to. Mobile Mechanics must not be one of them. So to sum it up I hoped to never have to apply for government assistance; now that I have I spent hours completing forms and gathering paperwork they’ve requested and 5 months later have received $0.00. I couldn’t have started working for myself or pay off my FED Student loans at a worse time. No turkey for me this week!

    3. Your a Douche. We were all affected in one way or another. Did the government tell us to stay home?

    4. Obviously, since this money hasn’t been paid out, people ARE surviving on their own, no thanks to the government. If you’re looking for an “atta boy” look elsewhere. What are you doing on this web page if you’ve got everything in such good financial order, anyways? Are you just looking to start drama? Sounds to me like you are behaving like an attention seeking child. I could go on about how the government has helped to put us in the situation we are all in. But, we are all already aware of the facts.

    5. Ay dude, This thread is for people asking questions, no one here is saying their problems are caused by the government. Also since you’ve obviously never paid taxes and don’t understand how they work, this isn’t free money; it’s money that people have paid through taxes for years and years for emergency instances exactly like this one. Sorry you’re such a hateful little man, hope you get some help.

      1. Ah dude, I worked non-stop since age 12. I’ve obviously paid my W-2 taxes every year until I went 1099 in 2004 when I started paying quarterly. Get your facts straight before trying to sound like a smart guy; we all pay into Unemployment Assistance which is not the same pool of funds as Pandemic Unemployment Assistance. My point in my 1st message was if people start trying to depend on themselves a little more as they once did they would have less time to waste on these boards. We are all delayed because too many damn people have taken advantage of and simply use these govt systems instead of going to work. Tell me I’m wrong and we’re not paying more taxes than we need to because our capable neighbor’s are all heading to work in the morning.

    6. Unemployment Ins is paid by us, and also the employer. I have worked for over 30 years. This is money we paid in case of an emergency situation, such as losing your home when out of work with no job offers. I also paid over 12, 000 a year in taxes for 30 years. Many of us are actively seeking work. This is not free money. Add up what you paid into it. Are you from a different country or do you just post to anger others?

    7. People are simply asking questions, that there obviously isn’t a clear explanation by your precious DES. At least my parents didn’t teach me that an acceptable use of my(and others posting) time is trolling a help topic thread for no other reason but to pose hypotheticals that will never happen now, since PAU exists (pointless to even ask); nor did they teach me to also post BORING ASS anecdotes about your family. Look Bruh, do you have an answer to one of our questions or a question of your own you may need help with?

    8. Scott, your an idiot. Making stereotypical generalizations, instead of being self-aware enough to recognize that each person has their own specific story and until you are familiar with each one, spare us your ignorant conclusions. Especially this well worn 1950’ish BS. Do some reading, study and analysis of complex societal, economic and historical authorities and you will learn how at “first glance” ridiculous and juvenile, your comments are.

    9. China & your most horrible president Trump destroyed this country in 9 months. Allowed all flights to come in from Europe, chinese just re-routed their flights, a stones skip on the lake. Land on Europe, and keep going same angle to USA. Scott “Robots” like you did not hold your conservative politicians accountable. You also stayed on the sidelines while trillions went to useless defense industry, that did jack to stop the virus or even stop the plane loads of Covid-19 airplanes coming to good old USA. Now we are having a 911 style 3000+ tragic deaths every day. You probably sit and watch sports all day long. Stop lecturing and look yourself at the mirror and your calcified brain. There are so many qualified people here, people don’t want to die with Covid. Famous line, “dying aint much of a living”

    10. You don’t know anyone’s else’s story and you sound ignorant. People do earn assistance from the government by paying their taxes. They pay into the system so that when the time comes that they need assistance, they are entitled to it. People are at home taking care of their elderly parents, or high risk family members, or they literally lost their job. There’s an economic crisis happening right now, and it sounds like you are able-bodied have employment. Good for you. Save your $0.02, you might be counting pennies one day.

  26. At this point in time, DES Az owes me $13, 176. Every week claimed with the $600 added to my weekly pay of $117 is in a partial check status. Why? No one can/will explain the reason. Time for those of us who have been delayed their payments to converge on the State Capitol and demand action. I also wonder why our news outlets are not reporting about the failures of DES and the hardships that the people of Arizona are put into because of DES AZ inability to function properly and provide better service in a timely manner instead of giving us the run around. Pull your head out your asses and get shit done.

    1. I just now spoke with DES operator Tonya who, after 7 weeks of me enquiring about my not being paid since And 3rd was able to explain my situation. She said that I have zero issues and was mistakenly caught up in the process of their rooting out the fraud cases because of the amount of money that I was going to receive at one time (22 weeks of retro back payments). She said she is sending a email to the tech department to help move things along and to give it a week or two. Now I can better understand what the hold up is all about having, after many enquiries with other DES call representatives, finally I had connected with someone (Tonya) intelligent and knew what they were doing. She explained that she has been dealing with a lot of similar situations from other people whose claims are in limbo that should not have been flagged in the first place because we had already been approved for benefits and had already received several payments before being stopped. I’m going to mix her words of clarification and a bit of skepticism together and see what happens between now and the end of the month. Fingers crossed….
      oh, in my prior comment I seem to have been a little judgmental towards the assistance I had received. Only one representative out of the twelve that I spoke with in the six weeks was rude and not wanting nor willing to help me straighten out my dilemma, the others just didn’t have a clue but gave good phone…

      1. I was told the same thing five weeks ago and still have nothing. This is all a mess! The customer service agents don’t know what to say, so they tell you something. We can’t get any right answers. I filed the end of June, received a couple payments then it all stopped. I have spoken to several Congress people and they have no answer and just say they will email the department. So, don’t believe anything you hear. Sorry for you and everyone else.

      2. Well, I seem to have been fed a line of BS by DES. I was told that there is nothing wrong with my claim, zero issues, no holds. So, where’s my money then? Why won’t DES pay me? What the heck is the problem? 33 weeks of claims and only 4 payments received. This is complete and total BS!! Never once have I gotten an explanation why they stopped, what is being done, or when em I going to receive my payments. We shouldn’t have to suffer from the incompetence of government not doing their duty in a timely manner that is suitable to our citizens needs.

      3. My back pay they say has been approved and investigated ,that was so 27 and now on all my $600 stimulus back weeks it says “partial check” have you received any back pay yet and or have any Insight on my and seemingly everyone’s delema ? Thank you

        1. Hell nah it’s just bs all the time it’s got to be something we can do!! I’ll say let’s all get together and go down town and protest. Now with that said I go to the Az works on central and fax my paperwork I call today and they said that they have no paperwork for me how strange is that it’s the employee’s at those offices you would think that they would know that they are doing something fraudulent so let’s get together and go protest at the gov office because phone calls don’t work BS.!!!

    2. I am with you. Give me a time, date, and place. I’m down to protest. I have paid more than the regular amount of taxes my entire working career only to be bent over by DES when asking for a little help. This is some b.s…

  27. Hello, I didnt apply for Unemploument until May and had lost my job Jan 27th. I am owed retro acrive payments and can’t figure out why I have not got it. I have contacted UI and they say just wait, fill out a form with dates(which I did ), they say that never received a form. I dont know what steps to take next. Someone help

  28. How are so many of you getting through on the phone? what time of day do you call? I have not had a payment since April 4th. I have tried calling everyday! and it says the que is full. All of our stories are so similar. The only response I got was after I emailed Kyrsten Sinema’s office. They at least responded and are taking Claim numbers to DES for People like us on this thread. I can’nt wait to vote out every local person that has sat comfortably idle while we face hunger and homelessness and emotion / mental torment. This was a disgusting display for our state and country.

    1. once the phone starts to ring., Push 212211,then your SS#,then push 1 push your Pin#,Then push#5.If you get that recording of the lady hang up and repeat it all over.If it rings your in. But you can be on hold for an hr or 2

    2. You can get through on the phone by jamming the prompts. As soon as you hear the recorded voice start, then press 212211xxxxxxxxx1xxxx5 – The first series of x’s are your ss#, the second are your individual pin. Just press all those numbers in secession. I usually go to the wait queue about 1 in 10 tries.

    3. Call the number and select the option to file a new claim. Its the best option, other than gathering every cell phone in your home and calling and going through the prompts over and over again until you get through.

  29. i recently applied for pua and got my first payment on 8/24 i have been out of work since April but the pua portal is not giving me options to claim my back pay can someone please help me out and tell me how i do this process i have been so stressed out do i have to even claim all the way from April or will that get done automatically it says effective date 8/16 end date 12/26 thats not 39 weeks so do i have to go in and claim the 4 months i wasn’t on pua pleaaase help thank you

    1. Hello- you have to process a claim for the whole time you didn’t work 39weeks and then it should prompt you to file a weekly certification

  30. So after guessing my way through Arizona’s Pua issues, because none of my emails were answered dating back to June I believe, and no luck getting through to them via phone, these are the solutions I figured out from reading comments from other people in the same boat. First, I had an open issue, my son’s claim did as well. I figured out that because we were using the same phone to do our weekly claims raised a red flag. He needed help as he’s mentally challenged so I thought it was easier to do them both on my phone. DO NOT USE THE SAME PHONE. After I corrected this, and had him do them on his phone, issue was resolved immediately. Then, both our claims kept showing in process but with no dollar amount to far right of weekly claims. I learned that we needed to take a photo of us holding up our i.d. or drivers license, and a separate photo of just the i.d. or d.l . ONCE UPLOADED, the next day, his showed payments and transaction numbers. He got paid. Mine began showing payments issued, but no transaction number. This began July 26 and was ongoing until a week ago. IT began saying it was under review SO, I UPLOADED A COPY OF MY SOCIAL SECURITY CARD. Took 2 weeks under review. Last claim I filed showed no longer under review. AND FINALLY ON MONDAY, LABOR DAY, I GOT THROUGH TO SOMEONE VIA TELEPHONE. I Think people thought they were closed so I got lucky. Anyways, they tell me I’m cleared for payment but GET THIS….ITS A WAITING GAME BECAUSE IT’S OVER 10,000.00 DOLLARS??!!! WELL IT WOULDN’T BE THAT AMOUNT IF I HADN’T HAD TO GUESS MY WAY THROUGH ALL THE HOOPS! DON’T THEY HAVE THE MONEY FOR THIS AMOUNT PLUS SOME? SO I SIT AND WAIT FOR PAYMENT. WELL, AT LEAST MY PART IS DONE. So people, make sure you upload all your documents and if you and someone else using same phone or computer, STOP. It will resolve at least on issue.

    1. Have you received your back pay? I uploaded my drivers license and SS card etc etc a month ago. 2 days ago (September 27) I received and email saying my back pay back too Feb 16 has been investigated and approved but my portal on all my $600 stimulus payments now say partial check and I still have no transaction number or payment number/date. I have talked to 20 different des agents with 20 different answers , do you have any insight on this ? Thank you

  31. Tired of waiting for back pay. Have meds to pick up car tags over four and other s___ I’ve worked hard for my money. It America What ever

  32. I need a good number to contact a representative to clear up an open issue on my PUA Claim. It states that I refused a telesales job oppourtunity which is entirely inaccurate. How do i get a accdount maqnager on the phone that deals specifically with PUA applicatiojn. I applied in may. received 3 payments and nothing since.

  33. Everyone on Pua if your account has been flagged and frozen because of a fraud investigation just continue to file your weekly certifications and if your claim is legit des will release the money to you. My claim had been frozen and flagged for a fraud investigation and I was approved on Friday and my funds were released today. I have been waiting since the middle of June.

  34. I applied 7 weeks ago was approved and received my card, I have zero issues and have been filling my weekly claims… I haven’t received a dime at all and my pay type just changed from “taxes withheld to “partial check “ I’ve called the Ombudsman’s office, The UI line and everyone in between and can’t speak to anyone and now I’m losing my apartment… Does anyone have this problem and who knows what “Partial Check” means… I am Literally about to be homeless with 2 kids and pregnant with twins I’m freaking out… and no I can’t work I’m on bed rest and had to close my 2 businesses…

    1. I am having the same issue I have no issues I first had direct deposit but since it was in my wife’s name it returned it so I applied for the debt card I got a week later activated no money.. was told to sit tight and wait it out this is going on week 5 with my new debit card no issues I have a trans number “Partial payment means you have tax’s taken out full payment if you are not asking for %10 to come out of each check” mine says partial I too changed my taxes same time I applied for debit card. My original claim is from back in April they owe me $14,000 and I’m scared to change anything or call in fear it will mess something up. All Des has told me is to wait and be patient. My savings is gone and don’t know how to tell my children there is no food tonight for dinner.

  35. So.e of u are lucky to even receive a payment …I haven got ANY it’s been 2 months not anything …and still days in progress nothings changed…nobody had any answers!!

  36. Can someone please help so my husband myself and my son all have an active issue as if last week. Weird how we got it at the same time.. my husband been getting this since it started. I can’t reach anyone. Not to mention my son was positive for covid a week ago.

    1. Are all of you doing your weekly claims from the same computer or same phone? If so, it raises a red flag. Start Doing them from separate computers or phones and it should clear it up right away. It did with mine and my son’s.

      1. I just am so frustrated. It has been very interesting to here all of the responses from the customer service reps that answer the phone for unemployment. In one week I had the following responses: 1. Governor Ducey is holding everyone’s money so he can pay for other things. 2. You will be paid all your back pay in 7 to 10 days. 3. You are approved, it just has to go to a second adjudicator so they can cut you a check. 4. I have no idea when you will get paid. 5. I will send a message right now to the Adjudicator and you will have your money next week. So this was everyday for a week. Seriously? I guess this is frustrating because I can’t give any of my bills an answer as to when I can pay them. It’s not fair to put us all on an emotional roller coaster. I have a family of five, my husband is disabled from a horrible motorcycle and he just had a stroke a few days ago. I have sent emails to commissioners and no help, all they say is Des is behind, they have no idea when people will get paid. Why is it that head people cannot help us. Can anyone who has received there back pay tell me how long it finally took until you got your pay? I haven’t received weekly for 2 1/2 months. Does anyone have any ideas what we can do? Please we just need answers? I am sorry everyone is struggling.

    2. Are you all three filing your claims from the same computer or phone? If so
      you should stop and file from different computers or different phones. I’ve read several times that this has caused accounts to be flagged for fraudulent behavior. Hope this helps
      Good luck

    3. My husband and I both have an active issue and have had it for 2 weeks now and our payment shows “In Progress”. I called today and was told to take a picture of myself holding my driver’s license and social security card next to my face, like one on each side. He said to upload it and send it in. I had read that other people were told to do the same but wanted confirmation before doing so. He also said to upload my driver’s license picture front and back and send that in as well. You might want to try this and see if it helps.

  37. 8 weeks and still nothing. 0 active issues and pay dates. What does partial check mean? Some say partial check some say taxes withheld? What does that mean?

    1. OK, I’ve been reading thru a lot of these questions and comments and I had been having the same issues as most of you.. I’ve been dealing with 2 accts with 2 separate issues and have talked to several adjudicators and I know how y’all feel so let me see if I can help a little.. OK, everyone’s acct that had a backpack amount of over $4,000 has to not only be verified by the system, but due to fraud has to verified by an actual individual.. Due to the high number of these and the low number of people that are allowed to do this is why many of your accts have been saying “in progress” for several weeks now.. This also goes for you people that received a payment and transaction number and benefit pay date, but yet on Sunday night it keeps getting changed to the next Monday.. That’s what’s happening.. Now if your acct has gone from having the benefit pay date pushed back to “in progress”, that means that your acct is under the review process now.. Everyone’s acct as far as how long is a lil different, but on average it takes roughly 2-3wks for this process to happen… Now, if you go under your documents page under your acct and upload a picture of you holding up your identification next to your face, and if your able to take a pic of your social security card also even better, but doing that will not only expedite your review by a week or more, but will also eliminate any reason for them to need to contact you.. You will know that your acct has been verified when your amounts that say $0.00 right now on your weeklys under your claim summary change to $117, $600, and then $300 for these past cpl weeks.. When that happens it means your acct is at the stage where it would be right after you do your weekly certification when you didn’t have issues.. So for instance if you got your deposits posted on Tuesday after you did your weekly on Sunday, then u can expect it to post 2days from then.. If it would normally post on Wed then 3 days.. Mine would post on Monday night so mine for example is posting tomorrow.. The other acct I’m dealing with for my friend, his will be done with the verification process next Wed.. I found out that they update there system every week on Tuesday so don’t quote keep, but have a feeling that most, if not all acts going thru this, it will process the upcoming Wed from when they finish.. So if they finish verifying your acct on Sunday, then it’s gonna process that upcoming Wed and think except for certain/special circumstances that’s what’s gonna happen for most people.. I know how all of you feel.. Mine had not only been in progress since mid June, but they also lost weekly payment the week b4 it went to in progress!! So after several hundred phone call attempts, 4 adjudicators, 6 emails, and a threat to sue DES in small claims court, that is the beat information I feel comfy giving everyone.. Not trying to write out what I might think or feel or I could put out a lot more.. I hope this info is able to help someone/anyone that has had to go thru this.. If so, LMK plz so I can feel that all the time and effort I put into this over the last 2 months was at least worthwhile lol..

      1. Thank you!!!!!!! Finally some kind of answer. If I understood you correctly I should be in the home stretch

        1. Does anyone know what “Partial Check” means because mine that also?

      2. Thank you for explaining it a bit more than what I have been reading. Your effort it greatly appreciated.

      3. It was needed information that is not explained on their websites. So I,Natalie thank you,Alex. I initially received about $5000. Then nothing since that and that was June1st. They said my claim will end on December30th,2020. I’m still confused with the length of time it’s taking.They never repoed the $5000 back,that was with the option to have taxes taken out,so really,what’s taking so long? Every week I file and still no info on my account,no updates. I am a little less anxious knowing you knew to take the time and care enough to inform the uninformed. Good looking out….

      4. I think your right on the money! Mine has been in progress for 2 weeks with no stimulus amount,I called and got thru to them after 3 days and 6 hours of wait time!!they told me I need to upload pic of me holding my ID which I did and they told me it should be taking care of within 2 weeks! And I know once the stimulus amount hits 300.oo then I know I will be 3 days after that before it hits my bank account

      5. I think your right on the money! Mine has been in progress for 2 weeks with no stimulus amount,I called and got thru to them after 3 days and 6 hours of wait time!!they told me I need to upload pic of me holding my ID which I did and they told me it should be taking care of within 2 weeks! And I know once the stimulus amount hits 300.oo then I know I will be 3 days after that before it hits my bank account

      6. I have a question..if I recently filed for PUA beginning of August. but did stop working late March…and I have zero issues all okay..even received my card and last 2 claims paid with the 300 I just wait and see if I am getting payback or do I have to submit claims…because I called and spoke to a representative and they told me they are going by date last worked, but reviewing before sending payback to people..That I do not need to submit anything….Thank you

      7. Hi Alex, I see you have given some serious insight to all the chaos with the unemployment. My question is (if you may know) what if the benefit amount never showed 0.00? and there was never any issues reported? I filed and received 4 weeks then the last 4 weeks show “in progress” as do the back pay weeks. and the pay either says partial check or total payment. Its very odd. I’ve got a hold of rep and she said I have no issues on my account and there was an issue with the “vendor” making payments but they were working on getting it resolved with in the next 4 business days. Well those came and went and I still received nothing .

      8. Wow! Thank you for the info! More help than I’ve gotten in all my many attempts to get a hold of a live person to figure out what the heck is going on with my account. Again thank you thank you thank you!! You are my fav person in the world right now =) much love!

      9. Thank you I was recieving payments and then they went to in progress for the last twelve weeks . They have all documents so hopefully I’ll start getting payments again. Thanks

      10. Thank you for that, so I have my claim going back to April I originally had picked the direct deposit option but because it was in my wife’s name it got returned $13,000 or something so I changed it to a debit card I file every week from my phone I have no issues I have a trans number payment date everything looks fine but where it says earnings claimed $0.00 and in progress… Also I have had my debit card going on 6 weeks now still no issues and Des just says to wait… Any idea if this is the same issue your addressing?

        1. I put my girlfriend account different names the bank sent it back. Called representative that day, they switched it to debit card. The representative told us funds would be on card, received card $0 on the card. We called several times, talked to representative. Filed a missing check on October 22nd and still nothing. The government have failed us all.

    2. Does anyone know what “Partial Check” means because mine that also?

    3. If you worked at all during that last “week” before you applied you will see 0 or partial check and you will not get the extra for that week. $600. You should only see this in the first or second week. Unless you are working part time? My first week says partial because I made some money the week before I filed. You should only see Partial if you made some money right before you filed. Im still unpaid for 15 weeks.

      1. I didn’t work and it says partial check. I can’t get any answers from unemployment. Every claim if you have a large amount of back pay has to be reviewed, so who knows how long this is going to take. I still don’t get my weekly, and I haven’t for five weeks now. How do they just stop your payments? This is crazy! No one has any answers, why not? Everyone is suffering, and no solid answers. I think we could deal with things better if we just had answers. The state officials have no answers, the people at unemployment who answer phones have no answers.. it’s just not fair to everyone. It makes me so sad to see everyone who are losing there homes, and can’t buy food. Please, we need answers?

    4. We’re you ever able to find anything out? It’s so frustrating to not have any answers.

  38. I just filed for PUA last week, Aug13. Filled out my first claim form today. It did not give me the option to continue filing for past weeks. It did when I helped my friend file in May! So, now what? How do I file for past weeks? How do I get the back pay? Why am I not getting claim forms for previous weeks?

    1. Same…I called them and they said that as long as you put your last day worked on your initial application, that they are verifying to see that you are eligible to get back pay…not all will qualify for just depends…but that if you will receive a letter and then they mail you a check…that’s what the rep told me…that you don’t need to fill out the claims…or you can call them and speak with someone in charge of open claims.

    2. After the original Cares Act was stopped 07/31 st, you can no longer claim for back weeks. Those who waiting for the new 400.00 will automatically get back pay starting 08/01. You will get a separate payment a few days after it starts 400.00 up again, in your state. I hear some states refused to even ask for the fema help.

  39. I can not believe that there’s this many similar situations . I seriously don’t think any of the this so called retroactive pay is coming our way. I have been trying to figure out how to make ends meet and can’t anymore I don’t know what to do about it. DRS are so behind it will be a very long time to get everyone of us all paid. What is this world coming t I’m not sure how much I am gonna feed my fily and we are going to a good pantry ? Never had to do that ever. But I am Literally totally broke and have 24.00 left in my bank account and nothing from inployment nor has my husband except like everyone else two payments of 717 and then skipped one week to one payment of 117 !!! Then thought that was awful but NOOOOOO! DES sends NOTHING the following week AT ALL SERIOUSLY WHAT IS HAPPENING? Does anybody know what monetarily eligible even means?????!!! And what I should do to make things maybe go faster than this is . I’m actually afraid I’m not gonna be able to feed the little ones the dogs my God what are they thinking ? Aren’t they humans aren’t we all together and go to work pay taxes ??? GIVE US OUR MONEY !!!and I don’t know what to do about this !I’m freaking out though!!!!

  40. I am in the same boat. Govenor Ducey and DES needs to pull their head out.
    Guess its ok for people to starve and become homeless. I have worked 40 plus years and have never received unemployment.
    I received 1 initial check middle of May. 2 deposits on my card June 8th and June 12th. Then it came to a crashing halt, has said in progress every week since.
    Now will be filing a new week after tomorrow Aug. 16th $600 PUA ended July 25th in AZ I understand. So I still have almost half the weeks of PUA still owed. If this doesn’t get fixed very soon, I will be going to my Az congressman and reaching out to President Trump. Ducey needs to be doing with the Cares Act money what he was supposed to do. Ducey needs his paycheck held till everyone waiting on DES gets their pay.

  41. Hello everyone. I’m exactly in the same HORRIBLE situation as all of you. I too contacted my congressman and ripped into him for not stepping up to do something , regarding our money. Is there ANYTHING we can do to get this issue resolved?

  42. August 13, still not a penny received. Have emailed and called several times to no avail. I wonder if the money that was suppose to go to help us in hardships has gone to government big wigs bank accounts and their cover up is that their is “fraud” going on, preventing payments to we the people. Pretty sad to think that something that should be relatively simple is in actuality impossible for our states. Can you imagine if we didn’t pay the government though, we’d have our checks seized, our properties, our livelihood. What in the hell is going on Arizona!? This is pathetic, what are we suppose to do!?!? This is the second time in my life trying to get unemployment but have worked for the last 18 years… 18 years of paying taxes and social security. PATHETIC!!! The rich are being given money they don’t need, we can’t get money to survive! So now what!!!?? Something needs to change!!!

  43. Yes me too I’m already approved got my card with some backpay but never did they deposit another dime they should have to go without pay or have the guy in charge tell local government DES needs help before people get crazy maybe we the people should set a day to protest at every DES in Az so they can see it’s not just a few who aren’t getting paid it’s only a few who are getting paid we should post on social media for everyone who is affected show up at DES up Monday 8-17 @ 700 am and demand answers

  44. I called des a week ago, the lady said I had to upload my social security card, drivers license, and current bill onto my client dashboard. After that a des Rep would notify me if there were any question. Haven’t gotten paid since June 20, payment just stopped and claims stay in progress status with no change. Still no phone calls from anyone. This is for my PUA claim.

  45. So I do it after i file for the week or canni do it anytime? cause when I try during the week it tells me I can’t till a week later

  46. Hi, so I filed for pua end of June. I had an unresolved issue which turned out to be that I hadn’t filed for regular UI. So I did it over the phone roughly a week and a half ago. Keep in mind even though I had an unresolved issue, I still received a debit card. I received online a monetary denial stating denied because I quit my job over 14 years ago to raise my children. Then in the mail I got a notice saying denied for not having income in the required time frame. In the meantime the number that I call to check status doesn’t recognize my social security number. Through all of this , on July 26, it states payment made, partial check, and all claims I have filed since then state the same. There is no transaction number and I haven’t received a penny. So here I sit…..waiting….and waiting.

    1. Is it required to file for regular unemployment as well? I only applies for the pua and received 3 payments and then they stopped this week. All my back payments now have “in process” as well as this weeks payment.

        1. No I still don’t have an answer. I did however go ahead and applied for regular unemployment yesterday was was deemed monetarily ineligible. So now I guess I will continue waiting for something to happen.

      1. Yes! Apply for the regular UI and get denied. This will default to the PUA after that. I am basing this off of my personal experience btw. It took several calls for someone to finally tell me I needed to be denied on the UI before PUA kicks in.

        1. So did you recieve your money after all? If so did your payment date change from “in progress”?

        2. Mine changed from “in progress” last night to today’s date 8/19. I have not received a deposit as of this afternoon.

        3. Ok thank you i will try to apply for reg ui and see if my date and luck changes. Hope you recieve your payment if it says 8/19 it is usually paid out the following day 8/20 if you do recieve it please let us know. thanks.

        4. My claim says in Process, and has said that for several weeks. Now it says Partial payment. Does anyone know what that means please? It has to do with all my backpay. I can’t get through to anyone at unemployment. If anyone knows about that, and how long it takes to get paid once it says Partial payment?

          Thank you everyone and good luck with this!!!

    2. Has anything happened since then? I have the exact same thing going on. Plz let me know

  47. Ok so I need someone who is kind enough to please tell me how to go and file all my weeks I was laid off in Macrh and was having system issues. I couldn’t file with UI or PUA it drove me crazy.. I finally was able to do it July 31st how funny after the 600 was over. I just won’t my back pay and its not giving g me the option to do it. HELP ME PLEASE PLEASE!!!!

    1. Ray ray
      The first week I filed on the PUA website, it did not give me an option to file back pay. The second week on PUA website, after logging in, push the “File Weekly Benefit Report”. At the end of filing that report there is a blue CONTINUE button. Push that. Then it asks “Do you wish to continue to file?” Push yes. Then Continue to file each week after that. Just keep pushing the blue “Continue” button.
      I was receiving my payment through auto deposit but this week ending August 8, 2020, I did not receive a payment at all. Everything now reads “In Progress”. Hope this helps.

      1. Same thing has happened to me. I was supposed to get my back pay and my weekly but I have recieved nothing this week and it says. IN PROGRESS . What does that mean and when am I going to get it ?
        I’m freaking out !!!!

  48. So my buddy’s mom was having the same problem I had a feeling that the reason it was doing this was every time we filed the weekly claim for that week it kept pushing the payment back so I didn’t file for this Sunday the 9th and the payment went through so if you guys want to maybe give that a try

      1. today my account now says in progress for all of the back pay, the dates have been changing for over a month and now it says in progress….hmmmmmmmm

        1. Has anyone received there back pay and on your account it says in Progress? Just curious if this is a good sign?
          It has changed every day for a month, then every week, and now it says In Progress. Hope that’s good news!

        2. Yes Allison mine is doing the same saying in progress now hoping it is good news.i havent received yet.

        3. Mine is doing the same thing! Over a month my pay date has changed and then now it says “in progress”. I’m so confused! Will we get our backpay ? I received a few weeks of payments the last couple weeks and this week says in progress along with my older backpay dates. Grrr

        4. Not sure ellis im in the same boat as you bud. This is very frustrating, now i didnt even get my payment for this week which i usually get today. All payments besides the few i got paid for a couple weeks say “in progress”. Really hoping this is a good sign if any one has any info let me know please. Thanks.

        5. That is exactly what is going on with mine. All my back payments that have had a date that changed every Monday now have “in progress” I also did not receive my payment for this week. It also says in progress. I am really nervous about this!

        6. My claim says the same thing. I spoke to unemployment today twice, I asked about why my claim says now in Progress. The response was that Governor Ducey is keeping all of the back pay so he can pay everyone the new PUA of $400.00,that we will get our backpay sometime,but he has no idea. Really? That was a very made up response. So I called back and the next guy told me that my account is in review, that I needed to sent a picture of me holding my drivers license to the portal so that who ever is looking at it, they can see its really me. So, for all of you that it says In Progress, make sure you take a picture of yourself holding your drivers license and then take a picture of the front and back of your license, this apparently will speed up our wait. I hope that is true, and we will all get our backpay soon. I also did not get my weekly payment this week, it also says pending. If any of you do get your backpay, please let me know, wondering how long this is really going to take. Holding positive thoughts that it will go quickly from this point.

        7. Thank you so much for the info! I will upload the pics right now. Let’s hope it helps speed things along.

  49. Wow it really blows my mind to think that Arizona thinks it’s okay to leave people homeless and with no money I filed and got my retroactive payments going all the way back to February 2nd my husband however has not been able to receive one retroactive payment we use the money that we got to catch up on bills thinking that he was going to be able to get his money now we have nothing to live off of we are homeless have nothing and Des could really care less it’s not fair that all of the Americans who work hard everyday and pay taxes have to suffer while others sit on their thumbs and decide what to do and when to give us money Congress has failed us Arizona has failed us what a shame and I thought at one point in time America was such a wonderful country to live in??? now I don’t feel the same it makes me feel so ashamed to be a part of a country whose willing to let their people fall time and time again weeks have passed with no resolution we should not suffer our families and friends children should not suffer but again we suffer because our government has failed us it’s not fair that some get the retroactive payments and some don’t had I’d known that my husband was not going to get his I would have spent the money that I had gotten so much more carefully I would have waited to pay off certain things before I paid off others to make sure that I was able to feed and house my family!!!

  50. I can say my mom has the same issue. She has not got back pay. The date keeps changing. Went from 27th to third now saying 10th for back pay

  51. I was getting Money just fine till July hit and I haven’t got one payment since the 5th of July. Call the UI center everyday and it’s always “not taking calls due to high call volumes” which is ridiculous because I need to figure out why there not paying me if I sent everything they needed through email to prove my case isn’t fraud. I have 5 kids and bills and pretty soon I’ll have nothing no and my kids and I will be left with no choice but to suffer.!! Thanks to nothing DES

  52. Same here. My date has changed every Monday to the following Monday.
    Why is this happening. For the past 4 weeks I have received my payment. But this back payments are from Feb. thru July. And like most of you is around 12000.00
    What is the problem.
    On my account it states that they had payment processed . Even have transaction number and payment number. So why haven’t I received the money?????? It’s not like you don’t have my account number because you have sent 4 payments to same account..
    Not one person will answer the phone or any emails. I have sent 3 a week for 4 weeks now.
    Someone from des needs to get in touch with me asap. I am going to the news as of Wednesday the 5th of August and show my paperwork and emails to see what they say.

    1. Mine was the exact same. Now all the back payments are showing in progress. No more dates and transaction numbers or payment numbers. Did you ever get your back payment?


  54. My date just changed again from today to 8/3 to 8/10 man i have no money no food great thank you guys so much for nothing.

    1. Same here sucks. I filed 7/7 and my date has continued to change up until 8/10. Lets aee what happens next week. Hopefully we wont be let down again. Sending positive vibes guys.

  55. I have tried applying for the pua when i did i was told i qualify for regular UI benefits so i wont qualify for PUA, so i filed for regular benefits then i am filing for almost 5 weeks and my claim continues to say i didn’t have an eligible claim. So i finally get a hold of a human being and one touch of a button she tells me there you go now you can apply for PUA Literally in one second it was fixed!!! so i ask her ami assed out on the weeks ive been filing through UI unemployment she says no you will get the back weeks im like cool finally some news is better then no news…so i file my first weeks 2 to be exact and i am like wow ok they know when my last day of unemployment was they are going to get my retroactive weeks and it will come soon!!! Boy was i wrong my daughter tells me dad did you file ur weekly certifications for you backweeks? Im like how the heck am i supposed to do that she also got unemployment and says wen she filed her weekly claim the first time it gave her the option to go back all the weeks and one by one filednout every certification she received the money in a couple days ok my issue is…….

  56. Here we go again, it’s the 5 th time my date has been changed , now it’s the 10 th, of August, was supposed to be today , what gives here, no issues , nothing. Yet they won’t give me my money .
    Really sad that they can treat people like this.

  57. THEY CHANGED MY DATE AGAIN TO NEXT MONDAY??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  58. I applied for regular UI back in June, I was finally denied and able to apply for PUA on July 27th. Do think I can still apply for FPUC in back pay? Lost my job back in March. I’m so scared and need money!

  59. amen!!! I’m so tired of all the rich being able to do what they want and then they get tons of help they dont even need to the sum of millions and then they bitch because the poor people finally get a little help?! It’s such a small amount when compared to the amounts squandered by the big biz bailouts and the millionare unnecccessary biz loans and grants. But a fortune to us. Life changing money theyat doesnt even compare to their numbers but they still wanna take it away from us! BULLSHIT! the people that make this country, the tired the poor the sick. The behind the scenes,the masses.The lifeforce of economic progression is us people. The everydayers that make the world spin. piss off the masses u have a mob. Made up of the majprity of the people in the poor. so quit bitching a few bad apples took advantage cuz alot of rich bad apples take advantage everyday for trillions of dollars and we just have to accept it cuz they must be some different more evolved species of human to get such special treatment.The games your playing trying to tighten the budget is costing lives! I see it! I live it! Trim the corporate fat for once and throw the money out the window to the mob your creating! cuz I assure you,your walking a fine line and the damn is gonna burst. Quit messing around with peoples lives. your pissing off a very agitated wounded giant dragon

  60. Complete horsesh*t.

    DES website screwed up and wouldn’t let me file a claim. It took me calling for 5 weeks to get through to a human who told me they couldn’t help me and to call back and press another number. It took me four more weeks to get through and that person told me that I had to talk to the first agent’s group.

    In the end, I managed to get someone on the phone after calling for over 12 weeks. Now I finally get benefits now that the program is over. Yea.

    DES has not paid my backlog and all the information on my dashboard is wrong, doesn’t add up and doesn’t match the certifications I have filed.

    There are no issues with my account and never gave been.

    So far, DES has changed my payout date four times. Started out that they were to pay me on 7/19, then 7/21, then after not paying on 7/21, they changed the payout date retroactively on 7/22 to 7/27. Then on 7/27 after not paying, they changed it to 8/3.

    The program ends on 7/31. How can DES pay me AFTER the program ends?
    DES now owed me over $12,000, but at least I got two payments.

    My girlfriend however hasn’t received ANY. DES owes her like $14,000.

    I seriously doubt that DES is going to be able to pay three hundred thousand people on 8/3, so that’s a big joke, too.

    My girlfriend and I are now homeless because the government can’t get it’s sh*t straight. Together, they owe us over $25,000.

    That money was supposed to prevent us having to live through the Hell we are dealing with for the last several months. It was also supposed to stimulate our local economy to keep local businesses open.

    I would guess that many have died due to the heat because of DES’s failure to do their job.

    I would also guess that many more people are out of work and that many small businesses have closed forever due to the state’s inability to do its job.

    There is a culture of no accountability at DES. It’s pervasive. Workers will not provide their last name, last initial, operator or other serial number and will not refer you to a supervisor.

    The entire DES system has failed. It needs to be shut down and everyone who works there needs to be fired, especially the director — and all of them made to be homeless like we have been so that they can understand the effects of their actions.

    Arizona has the most lacking state government ever. What a lame state.

    1. Completely hit the nail (truth) on the head (DES).If that’s not bad enough every ad between reading any new statements in regards to we’re working on it payments have begun going out… There’s an ad to apply… WHY! YOU WON’T GET $ JUST LIES

    2. Completely hit the nail (truth) on the head (DES).If that’s not bad enough every ad between reading any new statements in regards to we’re working on it payments have begun going out… There’s an ad to apply… WHY! YOU WON’T GET $ JUST LIES. Try to send my reply, says already sent this. Never sent any reply til now.

    3. There must be a minimum a.40 replies that I just got done spending over an hour reading. My question is where are the government officials that should be representing us what are their response to these posts. why are they totally being ignorant to all these questions it can’t be untrue there’s all of us that have not then assistant the way that the federal government said we would be what’s going on where are government officials and where are our answers?

    4. Maybe you should move to another country and see just how insignificant you really are. I understand its very frustrating and anxiety will become anger and that can lead to many negative realities. Best thing anyone can do is at least remain positive and patient. The Cares ACT which created the PUA and its respective portal were all done hastily in an attempt to help in this current crisis and it HAS done that in many ways and for hundreds of thousands Arizonans. However, MASSIVE fraud from within our state and from afar have crippled most of the system. The only resolve left is careful claim review and that means every new claim and many existing or continuing claims are scrutinized to verify legitimacy. This is a process one would expect and since qualifying for a PUA claim is easier than ANY GOVERNMENT PROGRAM IN HUMAN HISTORY and takes 15 minutes to file while sitting on your couch so you can receive benefits all the way back to February 2nd of this year in excess of $13,000………….there may be a delay to deal with. It is by far more money than it should be and the easiest most of us will ever realize. The taxes paid by anyone that actually works have nothing to do with UI payments or premiums. The premiums are now and always been paid for by every legitimate employer with NO COST TO YOU THE TAXPAYER. It is not a tax at all and is an insurance policy premium paid by employers much the same as Workers Compensation is structured SO, STOP BEATING THE ENTITLEMENT DRUM AND STOP HITTING THE PIPE! Most will get every cent as long as they continue to do weekly certifications and remain patient. COMPLAINING GETS NOTHING DONE. While I am on this rant I find it necessary to clear up some other misinformation being bred out of all this. First, many of you have concluded in error the PUA ended with the last of the $600 Stimulous and this is incorrect. Did you read the manual? It ends the last week of DECEMBER 2020 and pays the regular weekly unemployment benefit millions have been satisfied with before these stimulating times and much more than the claimants that have NO REPORTED INCOME OR EVEN A JOB TO justify even receiving the minimum weekly benefit plus Stimulous. GET A GRIP! Its a gift and most have forgot this. These are troubling times but no match for what others before us endured and did so during wars and famine along with some pretty crazy policies made by past leaders that ravaged what little assets citizens had. Entire families were decimated by war or illness that makes our current situation appear rather small in comparison and nobody received a dime from ole Uncle Sam. NOR DID THEY EXPECT IT as Their patriotism grew bigger and was larger than life itself. These were different times. Proud times. Happy times. A time when you were thankful for any kind act of one human helping another or a great nation helping its great people. Stop complaining. Volunteer your time and energy to a worthy cause that directly helps people and be positive. Negative comment after negative comment and directed at our government and the fellow citizens that are there to help is treasonous at best. I CLOSE where I BEGAN and to those that talk shit about my country……….Don’t let the door hit you in your sorry arse!

      1. Bruce, first the $600 payments ended on July 31st. The mezly state payment,mine is $117, will continue until December. I was living with my parents, they are in their 70’s, but when the pandemic broke out I decided to be safe and live out of my suv until everything settled down. Well this has lasted much longer than expected. I work for a major online app delivery service using my suv. As luck would have it my engine started giving out so I applied for PUA and was approved. This money was going to keep me going while I fixed my suv. I recieved one payment second week of June nothing since then. But you tell me I’m not supposed to complain while I sit in a parking lot 115 sweating my balls off????

        1. If approved as you claim you can expect every last cent. Remain patient and try to find a cooler place to wait it out. The $117 minimum is now substantially more with the added $400 Stimulous that resulted from an executive order signed by President Trump and begins this week with an additional payment for back weeks to 08/01.

      2. Well said Mr. Sumner! So many have taken advantage of and now venting their anger at their government and it’s employees since they haven’t received their expected windfall from a program they have never paid into. Those who have received assistance should know many with legitimate claims (and have never applied for any such assistance and hoped to never have to) still haven’t received a dime and remain patient. Hopefully when the DES cleans everything up those who dishonestly cashed-in at our expense will be identified and penalized and/or prosecuted accordingly. They are the ones you should be venting your frustration and anger towards.

  61. same thing here… no answers. from one employee or state representative

  62. im with you here. same thing… no answers. from one employee or state representative

  63. So I am owed like 8 grand. On the payments page it states that I was paid all those weeks back pay the same date I claimed it which was 7/13. Has transaction number and everything. Then on the weekly claims summary the date keeps changing. I finally got ahold of someone to reset my pin. I was never given one with pua. They had me file a regular UI claim and then was able to establish a pin from there (Just a trick for anyone without a pin and unable to talk to anyone on the phone at the call center)
    So now I was able to establish a pin and will be trying to call existing claims tomorrow.
    But does anyone know a way to fix this without calling? I have no issues or outstanding problems with my claim.
    I just submitted my I’d and social card just to try that. .. I did however find a ub99 form online that said I needed to fill out, is that just for regular UI or should I do that and see if it helps?? I’m about to become homeless after saving up for a year to move into this place just a few months ago so any help would be greatly appreciated!!!!

  64. Ok AZDES, if you are having so many issues then why do your reps tell people on the phone that you can’t pay is it’s up to the federal government? My backpay dates have been changing since last month every day now weekly! I have called the congressman and he said that it’s not true what your reps are telling people! Either they say “I don’t know” or they say “it’s the federal government“ this is absolutely ridiculous! So many of us have been approved been given Pay dates and transaction numbers But every single day it’s like Groundhog Day we wake up in the pay date has changed. but every single day it’s like Groundhog Day we wake up in the pay date has changed. The call center representatives hang up on people they are rude, and extremely arrogant. I guess that is if you even get through because they are typically full or you wait on hold for hours. Not even a manager wants to help!! This is ridiculous and it needs to be taken care of immediately, I’m sure if we could work and have the daycare available for our children we would be right back at work the way that things should be! Instead we sit on hold with unemployment in between filling out job applications that are all dead ends, just to be ridiculed And lied to when someone does answer the phone!!

  65. Been waiting for 22 weeks of retroactive payments to show up. Recived three payments of 717.00 so far, but no back pay. Payment date has changed three times and now says August 3rd 2020 as payment date. Is this to be considered a joke or is it the norm in government doing it’s best?

    1. Any update on yours I received 3 payments also and date changed to the 10th today

      1. My date has changed to the tenth again.It use to change every day,now it changes every week. It just doesn’t make any sense. I wish we could get answers. I can’t keep promising my bills that I am going to pay them and then can’t because I cant get my money. This is so frustrating! I feel so bad for all of us in this situation.

      2. Nope. No one, after 6 weeks can tell me anything. The department that approves is unreachable to us peons. I’ve been calling every day since August 3rd.

  66. I received $717 last night & last monday. I have received nothing but PAYDATE CHANGES for every other week before that. NOW its saying 8/3/20 is my pay date for all my past weekly PUA certifications! I don’t understand why my dates keep changing!! Can somebody explain this? Am I even going to get the rest of WHATS owed to me? There’s even a transaction number for the money I have NOT gotten!!! And what does PARTIAL PAYMENT mean? It says that on the weeks Im waiting for??!!

  67. I only recieved 1 payment for one of the weeks i filed which was on july 20th now i filed for this week which is july 25 and its been processing since sunday its tuesday now before there were no issues on my claim now i have 2 active issues which i don’t what they are or why it say that but im getting upset and now my back pay date changed to 8/3 idk whats going on I tried calling des i couldnt get through somebody please help me PLEASE!!!

    1. My back pay keeps changing every day, it was July 27th and that has come and gone and no money. Now it says the back pay will be paid on August 3, 2020, will it really happen? the date changes constantly , what is going on with everyone’s payments? Don’t call unemployment, if you can even get through, the workers have no idea what is going on, different answers every time. please if anyone has any ideas please shoot me a text,this is so frustrating. I at least would like an answer that is the truth. If anyone ever gets there back pay, please let us know.

      1. In WV the same is happening. Mine has changed from 7/27 to 8/3 and this morning changed to 8/10. I have called and called and even talked to someone who said no issues and I should get it 8/3. Does anyone know why?

        1. My date changed again now it says 8/10. Are they ever going to fix this? There are no answers if you call unemployment, the people who answer the phone have NO IDEA what is going on. Why can’t we get answers? This is not right to do this to so many people. DES needs to figure this out and fix it!!! Will they just keep the money and no one will get it? Has anyone on this sight received there back pay and when did you get it?
          Please I am wondering how many people are struggling with this?

  68. What is going on with the back pay? The date keeps on changing with the back pay. I have spoken to unemployment several times, and I get different answers every time. None of the workers have a clue! They read answers off a card, or make it up. It is so frustrating! All we want is an answer when we will receive our back pay. I emailed an Arizona commissioner who promised he would help me, it’s been over two weeks and no answers. I could pay my bills and take care of my family if I can get my back pay. Someone has to have answers!

  69. I live in AZ and the PUA expired yesterday Friday July 25th.
    My question is, if I certify tomorrow on Sunday. Would I still receive the extra $600.00 to be deposited along with my UI benefits on Monday?

  70. where is the retroactive payments they have me since march of 20 and not one payment from the retroactive thin g I received two $717 but that it and my dates keep changing also is that when we will get our money or what I’m going to be homeless soon if no retroactive payments come in ? can someone tell me when we will get our money the government promised us ? its only fair others have got their retroactive payments cause i talk with some people at the one stop when I go looking for a job ?

  71. I got the initial payment but I have not had a dime since it just tells me it’s in progress I can’t get ahold of anybody I haven’t received any paperwork I haven’t received any emails and I haven’t been paid now this will be the eighth week. I’m sitting out here in limbo not having any idea what I am supposed to do at this point it is so freaking frustrating.

  72. I have been waiting since I filed my claim on may 28th and I file every week and have done everything I am supposed to do. When I actually can get through to them on the phone they tell me “just wait it out it’s coming” and they don’t help. I’m so scared and upset that something I was approved for and have been waiting for isn’t coming in. I’m at a complete loss and am about to lose everything. My credit cards are maxed out and I need help.

  73. Turned down for UI because DES did not get my 1099 status straight and checked to srr if I was employed by the companies I listed. Of course they said no I was not an employee. I am an independent contractor. I gave copies of my 10999’s but nothing, applied for an appeal and nothing. Got a letter I couls apply for PUA but could not sign in . After 3.5 weeks of trying someone finally answered the phone. I had also sent emails and letters with no answer except by a bot. Now it turns out some one has used my SS # and applied for PUA, fraud was reported but they said they won’t inform me on any progress they might make. So how the hell do I get anywhere? Is there no way for me to get the money I need to get by? There ia absolutely no support for the victims of fraud? Is there no where I can call to report this besides to DES fraud because they are not helping me?

  74. i applied on the 1st of july and i certified for the weeks of back pay. three days later my payments for all back pay were issued and trans#. when i recieved my payment card no deposit on the card. well they are paying me my weekly benefits but my back weeks dates keep changing first it said the 13 then 14 then15 now im up to the 20th. what the hell is going on why havent they deposit my back payment if i trans#. i dont get it

  75. I haven’t got my money on my card since the 9 of last month I been doing my weekly claims I also been calling and they told me that it was dospost to call the bank so I did and they said that unemployment needs to release to them then they could put on my card but when I called back then they said that it needs to be reviewed to call my card the next day so I did still nothing I have 3 kids and rent to pay I’m about to be evicted from my apartment and all they could say be pantsuit I will get it

  76. I have called the call center multiple times, spoke with multiple agents and its a different story each time. Its been 2 months and nothing has been resolved nor have my emails been read that was sent through the pua portal. And as of now i have gotten 2 active issues, 1 was because i filed on wifi out of the country which was 1 time and i have cleared up with multiple agents and now the 2nd issue is because i have started working less then 30 hours. Its very frustrating when you cant get a straight answer besides the fact that if we need more information we will call you or send something in the mail, which none of the above has been done.

  77. I have the exact same situation as Amy. Identical. Was never asked to create a pin. Still haven’t recurved any payments

  78. My moms PÚA claim says they issued her money on the card on 06/22/2020 and we checked the balance and it says zero. And now for her last 2 claims is says processing and 1 active issue. And when we call unemployment it states she requires a pin and kicks her out of the system. And no one has been able to help her it’s ridiculous and very frustrating and sad.

    1. Her pin is the 4 digit code she set up if u go online she will be able to reset it with her social and they dont answer but they so give u the option to reset it on the automated system

    “and was only allowed to claim from February 08” instead of January like the rest of this country and the CARES ACT says.
    thanks again

  80. Arizona’s minimum UI payment is $117.00 NOT $187.00
    They immediately made 39 weeks PUA benefits available on my claim, They are not retroactive to end of January like the rest of the country but they say only to February 02, and THEN won’t let you file claim until February 08! (12 weeks only, not 13). My benefit year expires December 31, 2020 and somewhere along the way they deleted that info from the previous info that showed my benefit year income. So it is now BLANK as in zero income. It was not a lot, only 2 quarters, but I don’t understand why Arizona does’nt have to pay that week they eliminated, as I filed my initial claim over the phone on 28th of May after 0 luck trying to file online for 6 weeks and was only allowed to claim from February 08 instead of February 02.
    Does anyone know if they will actually pay the 13th week 600.00 payment or not?
    Thank you.

  81. The Arizona Department of Economic Security is dealing with a major problem with unemployment benefits. Several people who were supposed to get payments reported they have not received them.

    DES is investigating the issue and working to fix it.

    “Unemployment Insurance claimants have reported not receiving payments that were scheduled for today. Additionally, Pandemic Unemployment Assistance claimants report seeing a benefit amount of $0.00 in the portal for this week. Our teams are actively investigating these issues, and are working diligently to resolve them. We have no additional details at this time,” according to a DES spokesperson.

    1. “several people”???

      More like several hundred or several thousand or several tens of thousands!?

      I have not been paid my back pay and the payment date has been changed five times now including once retroactively

      I am now homeless because DES hasn’t been able to do its job for 12 weeks. So is my GF. She has received zero dollars. I wasn’t able to file a claim for 12 weeks then finally got two payments … Now that we are homeless

      Thanks DES.

      Yes, you have major problems. Major problems. The first of which is a lack of accountability. A culture of failure and being ok with that are close runners up

      Just make sure you actually get all they payouts paid by 8/3 this time or you are likely to have a riot in your hands this time. It’s time to get it figured out

      Now. Thousands of people have had their lives devastated due to DES incompetence.

      Local businesses that were supposed to have been supported have gone under because of your failure to do your job, leaving more people unemployed and more people out in the street

      Seriously, to be homeless today is a death sentence. Perhaps DES is counting on this to lighten their load.

      If not paid by the 3rd as promised, again, it’s time for people to act.

      If this system can’t be fixed, everyone at DES should not be issued paychecks until it’s fixed.

    2. I pay my taxes.Even pay thousands of dollars for self employment tax every year. But my account has been frozen almost 3months! while I watch thousands of people that never worked in their lives getting huge payments after only a few days! I’ve called hundreds of times and not 1 gov’t employee or official like the governer or senator can do a damned thing to resolve this!!?? I’ve explained i’m literally sleeping in the woods with my 3kids and my car stolen and truck broke now. Using free wifi for school work. I’m beyond livid now. Beyond disgusted. I just wanna take my kids to my moms and walk into traffic!

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