How Can I Get My Missing Dependent Child Credit or Past Stimulus Payments? IRS CTC portal and Latest Status For 2021-2022 Tax Refunds

Despite three rounds of dependent stimulus checks and the advance monthly child tax credit (CTC) paid in 2021, many tax payers are still waiting to be paid and are relying on their 2021 tax filing to get missing payments for their eligible dependents.

While retroactive payments were made or “caught-up” for stimulus checks, missing eligible payments for the CTC were made by adjusting the overall payment for subsequent months. However many eligible recipients still didn’t get their advance child tax credit payment.

You could have used the IRS’ CTC portal to claim missing payments, but the best bet to claim it now is probably via your 2021 tax filing, which you can now file for free via leading providers like TurboTax or eFile. You will also need to file a tax return to claim the remaining six months of dependent payments.

You can see this detailed CTC article or Youtube video for more FAQs around the advance child tax credit and missed payments.

Also just be mindful of overpayments that you will have to reconcile on your 2021 tax return. If your income changed (e.g. went up) or your dependent status’ changed due to a divorce or them filing a 2021 return (and hence no longer a claimable dependent) you may have to repay any payments you are no longer eligible for.

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Third Dependent Stimulus Payment

A third round of dependent stimulus “check” payments has now been paid under the enacted $1.9 Trillion Biden COVID Relief Package (American Rescue Plan Act, ARPA). The latest amount in this round of payments is $1400 for each dependent, the same as the adult stimulus payment.

You can see all the eligibility rules for payment in this article. The biggest takeaway with the 3rd stimulus check payment is that while the maximum income eligibility thresholds were lowered to get the stimulus bill approved, a much broader set of dependents (e.g. college age kids, disabled adults and elderly parents) are now eligible to receive an economic impact payment via the IRS.

Unfortunately the expanded payment amount and eligibility rules mean that payment issues are persisting again, similar to the earlier IRS payment challenges discussed below, and in the comments forum following this article.

When Will I Get Paid and Expect Payment Issues

Most Americans have now been paid their latest dependent stimulus, including any catch-up payments, based on the latest IRS stimulus payment schedule. These federal payments were based on the later of your 2019 or 2020 tax filing, including the specified payment method (direct deposit, check, debit card). For non-filers (see below) they will use payment data from other federal agencies or information from earlier processed stimulus check payments. Due to the fact that payments went out in the middle of tax season it has been very hard to get a hold of someone in the IRS to help with payment or eligibility issues.

And per prior payment rounds these will be done in several batches which means adults could see their stimulus payments come through before their dependent checks hit bank accounts. Mailed stimulus checks an debit cards will take several weeks to be sent. The IRS GMP tool is the best place to get the latest status of EIP/stimulus payments. Also note, adult dependents won’t be paid separately. All payments go to the adult who claimed the dependent.

Plus Up Stimulus Payments to Capture Updated Dependent Information (from 2020 returns)

The IRS is aware that several people have updated income and dependent information in their most recent (2020) tax filing. As a result the IRS is now processing additional or plus-up extra stimulus payments for tax filers who had earlier received payments based on their 2019 tax return information but are now eligible for a new or larger payment based on their recently processed 2020 tax returns. These “plus-up” payments per the IRS could include a situation where a person’s income dropped in 2020 compared to 2019, or a person had a new child or dependent on their 2020 tax return, and other situations.

Third Stimulus Payments for Adults Now Being Issued by the IRS, but Dependent Payments Late (again!)

Like the first and second dependent stimulus checks there already appear to be ongoing issues with the IRS issuing the third dependent stimulus payments at the same time as the adult payments. You can see a discussion of earlier issues (and solutions) in this video and in the updates below. See the the email I got from Jim recently regarding his payment situation. Sounds like many of the emails I received during earlier stimulus payment rounds and the many comments below this article.

Hi Andy,

I really love your work and your YouTube channel (I’m a subscriber) and today I received my $1400 stimulus (yay) however I did NOT receive any $ for my 2 dependent minor children ($2800).  Do you know if payments are sent all at the same time or are they staggered? Where can I go to find out if you don’t know?  Thank you SO MUCH!

Cheers,

Jim 

Answer: Thanks Jim. Stimulus Payments are sent in batches and the IRS Get My Payment tool is where you get the latest status. Dependents could lag several weeks in getting their stimulus (in the claiming adult’s account) given broader eligibility verification and related IRS updates to their systems.

Stimulus Payments for Non-Filers and Dependent and Payment Information Updates

For Non-filers who haven’t filed a recent tax return, the IRS has worked with relevant agencies (e.g. SSA for Social Security recipients) to get the latest payment and dependent data. There is also talk of a new non-filer tool the IRS would roll out to allow payment and dependent detail updates for this payment. This would also allow updates to flow through for the other expanded Child Tax Credit (CTC) and Earned Income Tax Credit (EITC) stimulus payments in the ARP package. Or else the IRS will use payment and dependent details based on previous stimulus payments.

California $500 Dependent Check

CA Governor Newsom recently announced an expansion to the recent Golden State Stimulus, provides $1100 in additional direct payments to Californian middle-class families that make up to $75,000. It will provide an additional $600 direct payments to adults and a $500 dependent payment for qualified families. If the bill is approved, it would be paid out later this year.

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Delayed Payments for Those Who Filed 2020 Tax Returns

Based on comments I am seeing on this article it does appear that those who recently filed a 2020 tax return are seeing delays with this round of payments, despite getting the first and second on schedule. Here are a couple of comments illustrating this.

I received my dependent payments separately for the first 2 payments. This time [3rd stimulus] I got everything at once. I am a nonflier so I did the form last year for that. It seems like they do it differently each time. It also looks like everyone who filed 2020 taxes is not getting their stimulus as fast this time. My daughter always got hers right away and she has not seen hers yet this time, she filed her 2020 taxes and is eligible. However myself and my partner both got ours this time and neither of us filed [our 2020 return] yet.

I claimed the recovery on my 2020 taxes and received my tax returns a week ago. I still haven’t received either portion of the third stimulus either. When I use the payment tool it says “not enough information or not eligible”. Does it give you the same message? I’m not understanding what is going on either and it’s very frustrating. I hope this semi-helps and hopefully we will be seeing our payments soon!

There are two likely reasons for this. One is that your 2020 income was too high to qualify, The other reason could be due to the behind the scenes data processing at the IRS where they need to ensure recent 2020 tax data is matched/aligned to their stimulus payment programs and systems. It should eventually work out, but you could get your payment a bit later than usual in a later tranche.

I will keep posting updates on this third round of payments. Please follow me via the options below and keep reviewing comments to see how others are dealing with payment and eligibility issues.

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Second $600 Dependent Stimulus Check Payment Review

The $900 billion COVID relief bill (CAA) included another (second) round of stimulus payments for adults and ALL qualifying dependent children under the age of 17 at the end of 2020. While the adult stimulus check amount was only $600, half of the original $1200 stimulus payment, in order to keep the overall stimulus package price tag reasonable for Republican Senators to approve, the new dependent stimulus payment will be $100 more at $600 per qualified dependent. You can see full details of this payment and updated income thresholds in this article, which also looks at the proposed $1,400 third dependent stimulus check. Please also see the FAQs below and hundreds of comments at the end of this article for others who are waiting for or got their missed payments. I also covered payment challenges in this video.

[Update Feb 16th, 2021] The IRS has confirmed it has issued all first and second Economic Impact (Stimulus Check) Payments it is legally permitted to issue, based on information on file for eligible payees and their dependents. The GMP tool was last updated on Jan. 29, 2021, to reflect the final payments and will not update again for first or second Economic Impact Payments.

If you haven’t yet received your payment and GMP is not showing payment details then the IRS is recommending you claim this (and past missing payments if eligible) via a recovery rebate credit in your 2020 tax return that you will file this year. Major tax software providers like Turbo Tax and Tax Act have updated their software to allow tax payers to claim their missing first or second stimulus payment as a recovery rebate with their 2020 tax filing.

If you are unable to claim the missing dependent stimulus payments via your tax return then you can potentially wait for the new stimulus claimant tool per Biden’s executive order to the IRS/Treasury.

[Updated Feb 5th, 2021] The IRS is still sending dependent stimulus payments but it’s ONLY to the taxpayers whose payment got deposited into a wrong account or waiting to get it by check or debit card. The IRS will not be issuing new or additional payments to anyone who hasn’t yet received their expected dependent stimulus payment and has no payment status showing in the GMP tool. They are prepping up their system for tax filing season and have no time to issue missing dependent payments unfortunately. See the FAQs below on how to claim your missing or incorrect dependent stimulus via a recovery rebate credit (RRC) or a potentially NEW tool that Biden ordered the IRS to implement to help deal with missing stimulus payments. This is shown below and also discussed in this video.

Biden Executive order for Treasury to provide online tool for claiming missing stimulus payments

[Update Jan 25th] There may be some hope for those who yet to receive their stimulus payment (and have not or cannot claim it via their tax return) following President Biden’s recent executive order instructing the treasury department reopen the non-filers tool or create a new online tool for people to claim their missing or partially paid stimulus checks. This would mean that getting missing checks via tax return won’t be the only option. While details are still to be released by the Treasury Department (under which the IRS falls), who would be responsible for implementing this executive order, it would likely include both adult and dependent stimulus payments.

Also I have posted two recent videos on this topic – one is a detailed review of the $600 Dependent Stimulus and the subsequent one is a Q&A for Issues People are Seeing with this Payment (please like and subscribe if you find these videos useful).

Issues with my Second Dependent Stimulus Check (Recovery Rebate) Payments

Like the first round of dependent payments (see updates below), many readers are reporting similar issues with the IRS payments for the second child dependent stimulus payment, despite already having received their adult stimulus checks. At this point it is best to wait for the IRS to finish processing (January 15, 2021), especially if you had issues with the first round of payments. They will be using your 2019 tax return or Non-Filer data (for those who don’t file a tax return) as of November 21st, 2020 to determine how and who gets paid.

If you haven’t yet received your stimulus payment you will need to check state on the IRS website (Get My Payment GMP Tool), call their call center (later in January 2021 is better) or just file for this when you submit your 2020 tax return in 2021. Major tax software providers like Turbo Tax and Tax Act are updating their software to allow tax payers to claim their missing first or second stimulus payment as a recovery rebate with their 2020 tax filing.

Its Mid-January and I Still haven’t got my payment. Help!

Based on the comments below and on the videos above a lot of people are still reporting they have yet to receive their dependent stimulus payment, despite having received their adult stimulus check. The IRS is still processing payments, including those by direct deposit, check and debit card, so you need to keep checking the status for your payment online as it could change (only updated nightly). The IRS has also noted issues with payments related to tax filing with some large tax filing providers and mistakes on their end that required them to redirect payments (e.g. incorrect bank account) as checks and debit cards. However if you have not received your stimulus payment by the end of January or get a status in GMP tool saying it will be paid ten the only recourse you will likely have is to claim it via filing a 2020 tax return (see free options here at TurboTax).

Can I update dependent information in the non-filers tool?

The non-filers tools is closed for updates now. So if you haven’t got paid or the GMP tool is not showing payment by check or debit card by now, you won’t be get automatically paid and really only have two options left – either claim it via a recovery rebate credit in your tax return or hope that the IRS reopens the non-filer tool at some point (or works with agency to figure out missed payments). I think the later option will mean several months delays if the first stimulus was any indication. Even if you don’t file (and didn’t expect to this year) you may need to do so to get your payment sooner. You can also use this approach to update your dependent information and bank account details. Also note if you don’t file and someone else (e.g. an ex spouse) does file a 2020 tax return legitimately claiming your dependent they will get the stimulus payment and you may permanently miss out. So file unless you have a strong reason not too or are okay with potentially waiting months or missing out on the stimulus payment. With a third Biden stimulus payment likely in March or April 2021, this makes not filing a less appealing option.

No Deposit in Your Bank Account? Then you may be getting a Debit Card in the Mail

Per the latest IRS processing schedule update, they have nearly completed paying the second stimulus check payments that were sent out by direct deposit. This includes dependent payments. They are now processing stimulus payments that were known to have errors and as a result millions of taxpayers will receive their second Economic Impact Payments (stimulus checks) by debit card instead. These prepaid debit cards are faster and more secure than checks, and can easily converted to cash.

Note that the form of payment for the second stimulus check may be different than the first one (even if you got it late via check). Some people who received a paper check last time might receive a prepaid debit card this time, and some people who received a prepaid debit card last time may receive a paper check. People can check the status of both their first and second payments by using the IRS’ Get My Payment tool, which will show the mailing date for these debit cards. If you have not received your stimulus payment in the mail (debit card or check) by the end of January and the GMP tool has does not show the payment then the only recourse you will likely have is to claim it via filing a 2020 tax return.

How do I claim the missing stimulus check payment for my dependents if I don’t file a return and don’t plan to in 2020 (e.g. social security recipient)?

Getting a lot of comments from people who don’t file taxes and wondering how they can claim the missing stimulus check for their dependents (or themselves). Basically even if you don’t file taxes you still had to file a Non filers form on the IRS website. It’s too late as of now to file that from and get the second payment out to you as that deadline has passed (was Nov 20th, 2020) and the non-filers tool is closed. The IRS is now recommending that even non-filers must file Form 1040 or Form 1040-SR to claim the missing stimulus payments (officially known as a Recovery Rebate Credit). Anyone with income of $72,000 or less can file this form for free through most large tax providers like Turbo Tax or Tax Act, or electronically for free through the IRS Free File Program

My Child was 16 in 2019? But if I claim him in my 2020 return he won’t qualify for the Dependent stimulus

Note that when you file your 2020 tax return, the age criteria for the dependent stimulus check still applies. Some people are finding that they would have been eligible for first and/or second dependent stimulus because it allowed 2018 OR 2019 tax information. to be used for the dependents age (have to be younger than 17). However if they claim the missing dependent stimulus as a recovery rebate credit via their tax return they will have to use the 2020 age for this and many kids who turned 17 in 2020 would no longer be eligible to get this payment.

2018 vs 2019 return data causing payment issues

Several people are reporting (in comments below and video above) that they are seeing payment issues with the second round of payments. One significant item I am seeing cause these issues is that the IRS used 2018 returns in several instances for the first dependent stimulus payment, while this time they are only using people’s 2019 return (or non-filers data from first stimulus payment). So if your data is different between the two years then your dependent check will have payment issues.

Other items to check for: Ensure no one else has claimed your dependent. If you have an ex-spouse or another guardian who are claimed them in their 2019 return (or via non-filer tool) then you will have issues getting the second round of dependent stimulus (recovery rebate) payments. Note that the IRS will not be deducting

Missing Payment Status means no automatic stimulus

According to the IRS, if the GMP reflects a direct deposit date and partial account information, then your payment has been sent via direct deposit. If you see a mailing date, that’s when a check or debit card was sent and could take 3 to 4 weeks to get to you. However if you get the status of “Payment Status #2 – Not Available” on the Get My Payment (GMP) stimulus tracker tool, it means you won’t be getting the second stimulus check automatically sent to you. Instead you would have to claim in your 2020 tax return filing and claim it is a recovery rebate credit. There is no second round of automatic payments for this status

Also the IRS is making payments in several batches, so you may get your adult stimulus check first and your dependent one a few days or weeks later if processed in subsequent payment batches. This is likely the case if you had issues with your first payment and faced delays when getting.


[Update on First Stimulus payment for Dependents] As you can see from the many recent comments on this article, it looks like the GAO (Government Accountability Office) and IRS have resolved glitches on the non-filer portal for those who do not file a tax return. This means the $500 dependent stimulus, approved under the CARES act, which was missing for many eligible recipients is now being processed. Those who missed getting their payments with their original $1200/$2400 stimulus check have reported that starting July the IRS has been mailing and depositing their overdue payments. So they no longer need to wait till 2021 to file their return or wait for another fix to get the much needed $500 payment.

Per the IRS, “The IRS corrected the programming error on May 17, 2020. The IRS will automatically issue additional $500 EIP per qualifying child to affected individuals in early August.  Direct deposit payments are scheduled for August 5, 2020, and paper checks or debit cards are scheduled to be mailed August 7, 2020.”

Further, another $500 dependent stimulus payment has all but been confirmed under the latest stimulus package being developed in Congress. You can see further details in this article. The good news is that eligibility for this payment will be expanded for those under 24 (vs under 17 in first payment). You should expect to see this payment paid along with the second stimulus check for eligible recipients.

Spouse’s past-due child support. The IRS is also actively working to resolve cases where a portion or all of an individual’s payment was taken and applied to their spouse’s past-due child support. People in this situation do not need to take any action. The IRS will automatically issue the portion of the stimulus check that was applied to the other spouse’s debt.


[Previous Update] With over 100 million stimulus payments made, one of the most concerning questions I am seeing is around individuals or families receiving the standard adult stimulus check (a.k.a economic impact payment) of $1200 or $2400 but not receiving the $500 payment for each of their qualified child dependents. Here is what I found when looking into this further.

The first thing to check is that you do indeed meet all the required income and qualify child criteria (e.g under 17) for the $500 per dependent child stimulus payment. Remember for most Americans this is based on your 2018 or 2019 (whichever was the latest) tax return filed and approved by the IRS. Not your current situation or changes since you filed your last return.

The criteria to receive this kids stimulus credit is even higher thank the Child Tax Credit (CTC), so if you didn’t qualify for the CTC in past years you won’t qualify for this payment either.

Social Security retirement, disability benefits (SSDI) and Railroad Retirement benefit recipients and for those that earn too little to file a tax return need to have registered via the IRS’ Non Filers payment update tool to receive the $500 per dependent child payment in addition to their $1,200 individual payment. This is because the IRS does not have the the qualifying dependent information for these groups.

So I did all of the above and met all criteria but still didn’t get the $500 kid payment? Some possible answers.

For many recipients, who have met all the criteria for the child stimulus, the reason they haven’t yet got a stimulus check is due to the fact the IRS systems processing these payments are truly not working due to technical or data glitches around how the IRS systems manages dependent information. Eg if your child’s information has gaps or missing information or you didn’t provide a valid SSN in your latest tax return then no payment will be made.

Those using the IRS non-filers tool to enter dependent information have also been disproportionately impacted by the missing $500 payments. This is likely another technical glitch with the fillable form as discussed subsequent to the IRS update below.

The other likely explanation you didn’t get the payment is because someone else claimed the dependent on their tax return or in a later filing than yours. This is a big issue for families that are divided, filing separately or where the dependent is not a direct child of the claimant. So you need to make sure that you were the sole claimant or someone else may have received the $500 payment. Finally your payment can be intercepted for overdue child support payments. So you may have gotten the payment but it went to your spouse or someone else who claimed the child.

Another common error being reported is that those who did not owe or did not get a refund on their latest return are stuck in limbo within IRS payment systems because the IRS does not have their banking details. The IRS is aware of these types of issues and trying to correct them in ongoing system update. They have advised they are doing multiple batches of stimulus check payments and those whose payment were held by due to IRS errors may start seeing them in coming weeks (mailed out via paper checks)

One reader left a comment that stated the following, “We got the payment for myself and my wife and it was deposited into an account that was only set up a few months ago so we know they used the information from our 2019 return (plus we weren’t required to file in 2018). But while that return has all the info for both our 5 year old and our 1 year old we did not receive the $500 for either of them. The deposit we received was $2400 instead of $3400. This is especially frustrating because we actually weren’t required to file in 2019 either, but we used the TurboTax thing that came out a couple of weeks before payments started and was marketed as the fastest way for non-filers to get their info to the IRS (which was actually by filing a very limited return). So we went out of our way to use this tool which was supposedly put out in partnership between Intuit and the IRS to get them our info and they still screwed it up? ‍

The above comment confirms another potential cause for the missing $500 payment attributed to filing a simple return via Tax software providers (like Turbo Tax, HR Block) which has caused issues when it comes to the IRS processing dependent payments for these filings. The evidence is anecdotal but the above comment does confirm what many lower income Americans are seeing. Hopefully the IRS fixes this (or provides a number to call) or they’ll have to wait till filing their 2020 return to claim the $500 payment.

Can I call the IRS? At this point there is little recourse for most people trying to resolve this by speaking to someone at the IRS. The agency however just announced they are adding live representatives to take calls on the stimulus check payments (see details here). Most people will still however have to wait for their Economic Impact Payment letter as a way to confirm payment and follow-up on missing or incorrect payments.

IRS Update on $500 payment – Unfortunately the IRS has confirmed that those who did not receive the full amount of their expected stimulus payment, including the supplementary $500 child dependent payment, will need to claim the additional amount when they file their 2020 tax return. This is a tough break for many families who needed/expected the $500 payment as soon as possible and were hoping to get a supplementary or corrective payment in the mail sometime in the near future. You’ll now need to wait till 2021 when you file your tax return to fix this and get paid the child stimulus if you are eligible.

VA and SSI recipients may have a little more time to have the $500 added automatically to their standard stimulus check payment by using the Non-Filers tool (via IRS website). However they must file by May 5th to qualify or like most American’s they will have to wait until 2021 to get the additional $500 when filing a 2020 tax return.

Note, a number of comments below indicate that even using the non-filers tools is causing issues with receiving this payment. There seems to be a problem with the online form where there is no box to check to claim your kids as dependents , even though you put in all their information (the printed form seems to have this). I am sure the IRS is looking into this, but looks like yet another technical/coding glitch with the non-filers tool that is just using online fill-able forms.

Direct Express Account Holders: You may use the Non-Filers tool, but you cannot receive your and your children’s payment on your Direct Express account. You may only select a bank account for direct deposit or leave bank information blank and receive the money by mail.

Both parents received the $500 payment. So a few unmarried or separated parents with an eligible child commented that they both got the $500 child stimulus payment as they filed separately. The good news, or loophole is that there is no provision in the law requiring repayment of the payment. So you get to keep it if you get it. The IRS will send Notice 1444, Your Economic Impact Payment, to each parent and they should keep the notice for their 2020 tax records.

I’ll update this post if I get any additional information or if the IRS posts updated guidance, but feel free to share your story. You can also subscribe via email or follow via social media options shown below to get the latest updates.

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806 thoughts on “How Can I Get My Missing Dependent Child Credit or Past Stimulus Payments? IRS CTC portal and Latest Status For 2021-2022 Tax Refunds”

  1. Same for me i only got 1200 not anything for my 4 year old and i filed the non filers and it was accepted….where is the 500?

    Reply
  2. I got my $1200 for me but did not receive the extra $500 for either one of my kids i did exactly wht they told me to do and put all their info in got the email saying it was accepted and still nothing i dont work all i get is social security and i really needed tht money for my two kids and it sucks tht u cant talk to anyone i really hope they fix this because this is not right at all!!!

    Reply
  3. I got my 1200$ but not the 500$ per kid. Do they come out as separate payments? I filed through the non-filer option in the irs site and listed all my kids as dependents but yet, nothing. Is there really no way to contact the irs now?

    Reply
    • I pray thts wht the problem is tht they are sending them out in separate checks because i definitely need tht money for my kids and i filled out the paper work way before the deadline i still hve my email and everything saying it was accepted but yet i got nothing for them jus the check for me…..i really hope they fix this or at least give us a way to reach them something!!!

      Reply
    • From what I’ve read there is no way to contact the irs. I did everything right. I’m beyond ticked. I hope there are answers ASAP

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    • Same here. I received $1200 but not the expected $1500 for my 3 daughters. They DO qualify, I used the IRS portal, no one else claims them, they’re the correct age. I saw an article that said a letter will be mailed after you’ve received your direct deposit. There’s supposed to be information on that letter about how to correct this. I hope so because there is absolutely no way to correspond with the IRS except through the letter that should be here soon. Reading all these comments makes me feel a little better knowing that so many other people are having the same issue and I’m not alone with this. It tells me there’s obviously complications with their system.

      Reply
  4. Got my stimulus check today but not for my 2 children. Same thing I’m seeing a lot of there must be some kind of glitch. I’m not required to file taxes did so like i was told had to be be done.

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  5. I’m on SSDI, I used the official non filer form on April 11th so that I would get the amount for my 3 kids. I received the $1200 but have yet to receive the $1500 for the 3 kids. I’m 100% certain noone else claimed them and that I entered all their information accurately.

    Reply
  6. For everyone having problems with receiving the $500 for your kid(s) under 17, do not feel bad, I’m in the very same vote also. My brother did his up and he had no problem and got his $500 but not me and my family or any of you people also. This is just not right. There should be a number or something so that they know that you did not get it so the problem can be fixed. But no they will not do that. Why? Wonder if they are not putting everyone’s $500 in their own rotten pockets for themselves!

    Reply
  7. I’m in the same boat as rest of y’all. I followed all directions and got the adult payment but nothing in my kids as of yet. I am hoping like another person here that maybe it will come out separately.

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  8. Hi everyone on the platform here,please we all are going through not just financial crises but a very bad phase of practically every kind of crises because of how these payments are being handled.Please i really need to know why didn’t i get my childs stimulus amount with mine.This is too distressing as we are all trying our best to keep going on with hope of being helped to help the economy get stimulated.I am a non filer permanent resident and filed through the non filer program as a single parent and no-one seems to care about the struggling single parents or the kids of struggling single or married parents barely surviving.Can anyone have actual mercy and a correct answer to this and see what can be done to get the money? IRS had my childs info of name, gender, SSN, relationship on my Non- filers form but i got nothing for my child.Which id extremely distressing and i really needed some relief as we were and are struggling on our own but noone cares and irs has no idea how many people are going through so much becuase of this pandemic anyways and NOW THIS….DID ANYONE get the letter yet that will have info of how to report the mistake?please help me and my child.

    Reply
    • I got my letter yesterday and the only number on there to call is 1-800-919-9835. No live person; just a bunch of recordings.

      Reply
  9. Me and my husband both always file our tax returns every year. We have filed with our 7 year old son as a dependant for as long as he has been alive. We got our 2400$ stimulous check but no 500$ for our son. We are the only ones who have ever claimed him and we have always filed our tax returns. We got letter that your economic Impact payment has arrived letter. It has nothing answering why we didn’t get 500$ for our son???? Makes no sense.

    Reply
    • Jeanne, My husband and I are in the same situation. We have a 10 year old daughter and we are the only ones who have ever claimed her on our taxes for her entire life and we didn’t receive $500 for her. We probably never will either. I think this whole thing was thrown together at the last minute and there are a lot of glitches in the system.

      Reply
  10. I’m a single mother on survivor benefits and only received the 1200 and did not receive the 500 for my two children. I filed through the e-file through turbo tax weeks ago. I’m so aggravated because I was really relying on this money.

    Reply
    • Haha.. The same is true for us.. we (couple) got the $2400, but did not get the $500 for our 2 kids.
      But what sounded funny to me is you say, “This is not right!!” is if the IRS owed your hard-earned money. lol…
      Anyways, let’s hope we all receive the money we need so badly…

      Reply
  11. I got the 1200 for myself this morning but did not recieve the 500 per child. I am on ssi and filled out the non tax filers thing on the 11th of april to claim both my kids. Hoping they fix this soon. Otherwise i am out of luck when it comes to the money for the kids since i dont file taxes ehery year

    Reply
    • Same ? not on ssi but definitely low income with 2 kids and I did non fillers just about the same day as you. Damn near 4 weeks later and didn’t even receive payment for my kids.

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  12. I received my 1200 I’m on SSDI and I used turbo taxes non-filers tool and added my 2 children and I did not get their 500 each. This makes me mad. This isn’t my fault they need to fix it for everyone who didn’t receive it. These children of America now have to suffer and that’s wrong!

    Reply
  13. I have filed my child on my taxes since she’s been born (she’s only 3). The IRS already had her SSN. They even sent me a letter prior about a tax credit I should have taken related to her, and didn’t.
    I filed all taxes up to this point.
    I did not file 2019 taxes yet because the due date hadn’t come. I added non-filer info for myself and daughter (including her SSN).
    I received the payment for myself, but did not receive any for her. No one has her social except for me and no one else can claim her.

    Reply
  14. I got my stimulus for 1200 but not the 1000 for my 2 kids . I’m on ssi and I filled out the non filer form on IRS. Before the 22nd of April on the 13th . I’m upset!!!!! I hope they fix their mistake.

    Reply
    • I’m in the same boat as well. I just recieved my 1200 stimulus money but they failed to give me the 500 for both of my children. I recieve SSDI and updated my kids status in the Non filer form as soon as the app became available. Yet no money for my children.
      Now what happens? Do they fix it and send us the extra money?
      Or do we have to file taxes in July this year to see this money for our kids?

      Reply
  15. I am in the same boat. I got my stimulus but not for my three children. I also used the turbotax non filer. I hope the irs will fix this problem.

    Reply
  16. I received my 1200 stimulus…but not the other 500 for my 2 children. I filed my 2019 and received my taxes, and no one else claimed my kids. Very frustrating!!! Hopefully all will get what they are entitled to!

    Reply
  17. I got my 1200 last night, but not one dime of the 1000 for my boys who are both listed on all my taxes since birth they are 14 and 6. Now that I am disabled and unable to work I need that extra money. I don’t get aide from the government in paying bills or buying food. So I definitely cant wait until next year to get the extra. So what do I do? Nothing on line helps, no one is answering the phones and instead of helping SSA is cutting my boys checks down to almost nothing for no reason! Its hard enough living month to month and now this.

    Reply
  18. Received a stimulus payment today for my wife and I but not for our three children. I’m am disabled and my wife is a stay at home mom. No reason why anyone would claim our children. Definitely do not earn enough income.

    Reply
  19. I’m a single mother on social security since 2014 that is direct deposited. Not required to file. I filed the simple form on the IRS website with my childrens info way before the deadline. I only got my $1200 & not the $1000 for my 2 boys 7& 8. Their father dont file taxes or not involved.

    Reply
  20. Same as the rest of you all my husband and I have raised our granddaughter since she was born she is now 16 and my husband and I are now 66 and no longer on Disability we are on social security retirement now we both received our 2400 but our child did not receive her 500 so I must say it looks like we are all in the same boat and I’m sure we all will be getting our kids benefits soon I hope ,God bless all of you and keep yourself and your family safe

    Reply
  21. I got my stimulus today for me but not for my nine year old twins. I used the turbo tax non- filers tool on April 13th and it was accepted by the IRS and no stimulus for them. This pisses me off their mistakes and we have to suffer. Especially these children in America!

    Reply
  22. I Hello my name Karen and I am very upset about not receiving the $ 500 for my 5 year old grand daughter. She has been living with me since she was born and I have been carrying her on my taxes every year. Why should families not get what is owed to them if the money was to help us. So now they are saying we have to wait to get $500 when we file our 2020 taxes. I have always filed my taxes with Turbo tax and has never had a problem. I also got the Additional child tax credit every year so I don’t understand what the IRS was looking at when they was looking at my 2018 or 2019. This is something the IRS should have took in account in case things like this happens. The letter the IRS sent was no help nor was the number.

    Reply
  23. I am a nonfiler. I used Turbotax to file the stimulus info in early April. It was accepted. However my payment that came today did not include any of my dependent payments for 3 kids all under 12. We receive survivors benefits because their father is deceased. No one else claims them. Turbotax refuses to answer questions without being paid to do so. They are also the ones running the IRS portal. Someone needs held accountable for these missing payments and correct it. Next year does none of us any good.

    Reply
  24. I receive the $1200 today and no $500 for my 13-year-old child. I used the non-filer system provided by the IRS website. Looks like a lot of people are in the boat. I doubled checked and my child’s information was entered correctly in the system when I entered them.

    Reply
  25. My husband and I got the $2,400 today, but not for our 13 year old. We do meet the income threshold for married filing jointly. I entered her information on the IRS website, and been filing for her since she was born. What the hell is going on? We shouldn’t have to wait till next year to get her money. This needs to be fixed now.

    Reply
    • Same thing happened to my wife and I today… We recieved our 2400 but not the 500 for each of our 3 children however I am disabled and on SSDI..

      Reply
  26. My husband is disabled and i filed the non filers form for our 15 yr old all information but we did not receive her 500 and we wont file next year so i guess were out of luck to.

    Reply
  27. I didn’t get the 500 for my 4 young kids either, I’m a disabled veteran and I followed all the steps in the IRS website for the non fillers adding my kids info as requested. This is unreal or maybe they are paying us in 2 different deposits I don’t know I’m trowing this out there to be optimistic, well hope they correct this in the following days so far it doesn’t make my sense at all.

    Reply
    • Agree im disabled and same thing tapped to my wife and I… No payment for our 3 children and we did the non filers application

      Reply
  28. I knew that they would screw something up! Just now! The government always does. First, it was non-filers were taking longer due to old legacy system software. Now what is their excuse after following all their directions? As I specifically looked up what to do if I was on SSDI and VA Comp/military med retirement off-set and have dependents. Don’t file period. I followed all of these directions which was a paint is @ss. https://blog.ssa.gov/new-guidance-about-covid-19-economic-impact-payments/ Then I got my “IRS Accepted” email a few hours later on the 11th of APR. Kept checking that dumb “Check your payment” thing. Finally, Sunday the 26th it showed up for my wife and I that payment would be made on the 29th of APR. So of course I got the $2400 but not the money for the two kids. I just knew it, for some reason I had a feeling this would happen. I have the printout of what they call “filing” on the 1040 that is generated after accomplishing the “non-filers” three ring circus. For what? For the same stupid crap to happen they said would be avoided by filling that out? We have idiots in our society that want the government to run healthcare and everything. They don’t even know how to hand out money to people. I already have to put up with being a medical retiree from the military and have my retirement taken away due to the VA offset because I’m a Chapter 61 Retiree (a very small retirement) but a 20+ person (muche larger retirement and are healthy enough to accomplish 20 or more years, I even know one who did 24) who serves gets both (Retirement money and VA money) in the idiot decision to not give concurrent receipt to those who need it most and were deemed too injured to serve but this just……well, makes sense really. You can’t fix stupid! I will tell the kids we can’t go to Yellowstone this summer. This is what you get when you have government employees that are lazy and don’t care. The IRS tech guys get paid a lot of money to drop the ball when it counts. They get paid well and it is impossible to fire them. That is why every employee at the IRS and Treasury….etc. should be a contractor. So they are always feeling the pressure of losing the contract if they don’t meet expectations. Don’t bother replying to this if you can’t help. What is the point?

    Reply
    • Not a fix, just a related
      comment… My husband is 52, spent 23yrs in the army. He would’ve done it the rest of his life but was injured medically retired just before the 24yr mark. 100%disabled & i know we read he should be able to get both va & retirement but he is being told no. We aren’t even sure who to contact.??

      Reply
  29. I receive SSDI and have 3 dependent children (all 16 and under). I received the $1200 for myself but not the additional $500 per child. I entered all of their info into the non filers tool on April 13th and got the email from the IRS saying they accepted the return. I don’t get it. Where’s the money?

    Reply
  30. I got my stimulus check but did NOT get my two young kids part. I am the only one that claims them. There is no help from IRS website about this and of course you can’t talk to a live person there right now. Hoping they will send out there part next .

    Reply
  31. I went on the non flier site filled out the form to recieve the 500 for my child got my 12 hundred but no 500 and im on ss retirement and do not file taxs but it was approved from the irs so what can i do to get the 500.

    Reply
  32. I didn’t get the 500.00 for my niece that I’ve had guardianship of for 9 years. No one claimed her and everything was correct on the tax paperwork. The only thing that I can think of that might cause it to come later, is there was a problem with her SSN last time I filed. I believe it was human error and I didn’t get my tax money for her until October and all I did was inquire about it and it came. I did not have to prove anything!

    Reply
  33. We have to figure out a way to make some noise, with so much going on no one being able to answer our calls this problem is goin unnoticed. I am grateful for this money but we really do need that extra money for our children.

    Reply
    • I think it’s everyone who did the non filers did not get money for their children even though we r entitled to it
      Maybe get the news involved?

      Reply
      • Yes lisa..please contact your states and citys newspapers and include people in california too havent recieved any..see tbe article there is a glitch and i just saw it too on the freefillable form for E non filers…press print and you will see that instead of a PIN where we had to declare our dependents..there is a check box..which only shows when you press PRINT FORM…..IMAGINE!!!!! THEY HAVE FOOOLED US ALLLLLL PARENTS WHO ACTUALLY NEEDED THE HELP

        Reply
  34. I got 1200 and didnt get the 500 for my 16 year old son i live on ssi only a really needed his 500 hope they fix this soon thanks

    Reply
    • Same here!! Spent my savings on supplies to keep us safe (because we are VERY at-risk, vulnerable) through 2020 until a vaccine is developed. Now I have zero.

      Reply
  35. I am a bonfire–so I used the IRS website Nonfilers Tool to enter my bank info. and my 8 year old disabled son’s ( who has SSI benefits) info. I received my 1,200 in April 29, but not the $500 for my son.

    Reply
    • I have the same situation. I’m a nonfiler single parent. My son gets SSI. I did receive the $1200 stimulus check, but not the $500. I’m grateful for what I received already because so many others need money more, but I was just wondering if maybe I was not getting it. Thank you! Hope everyone is healthy! Stay safe!

      Reply
  36. I just got my $1200 today and I should of gotten $3200. I’m a single mother of 3 children, all under the age of 17. I used the non filers thru turbo tax. I’m so upset. I was really counting on this money. I hope some answers start coming out about this. If anyone has heard of what we can do, please let me know

    Reply
  37. I did not get the extra $500 for 2 of my children Ages 7 and 13 (my third is 17) NOONE ELSE CLAIMED THEM. I do NOT owe any child support I’m still poor as hell and definitely qualify for the full payment! Got the 1200! No extra 1000. I filled out the form for nonfilers on the 10th the day it came out. And I’ve yet to see a single person that has gotten the extra money for their child!

    Reply
  38. I filed head of household and one dependant on both my 2018 & 2019 income tax. My child is 11 years old, but I did not receive my $500.00. I do not understand why. How will we be able to find out why?

    Reply
  39. I have filed my daughter since she was born and she is six me and husband received ours but not for my child in this is a much need time when we are both out of work due to the covid-19

    Reply
    • Same as the others. Submitted via IRS Non-Filers tool on Apr 19, entered required info double-checking SSN’s (2 adults, 8 yo), quickly received an email that submission was approved. Deposit rec’d Apr 30 for $2400 but missing $500 child payment. Grateful for the help but frustrating to be told you’d receive a certain amount and then not receive it w. no apparent fix…

      Reply
  40. We didn’t receive our 500 for our 5 yr old. We are on ssdi and VA benefits. We did use the non filer tool… The same day it came out. So about 2 weeks ago. This was way before they ordered it.
    What possible reason could there be for this?
    That we followed directions before they came out with it being mandatory?
    Thanks!

    Reply
    • I to did the same I hope it’s not because I did it earlier then the date they said we had to file for our kids. If so do we still have time to Resubmitted?

      Reply
      • No. I did the same back on April 13th and got an email that the irs accepted it. Got my $1200 today but nothing for my 3 kids. I went back to the online tool and tried to resubmit but got an error message that I have already submitted the return. So it won’t let you do it twice.

        Reply
        • I got my stimulus today for me but not for my nine year old twins. I used the turbo tax non- filers tool on April 13th and it was accepted by the IRS and no stimulus for them. This pisses me off their mistakes and we have to suffer. Especially these children in America!

        • Same thing we got 1200 per adult but not the 500 per child . Please update when you find something out .

    • I filed turbo tax march 17th with dependents ..had to mail info in. .. I was finally informed I would get stimulus on 29th.. well the only thing that came was for me and nothing for my two children ages 8 and 5 that I claimed and not their father . I didn’t file taxes in 2018 but filed the 2019 which still says processing . I qualified for the non filer form but filled out the turbo because I was told that was the fasted most effective way to go . But I got a little nervous so filled out same info on non filer form and added again my two childrens info .. Shouldn’t I have gotten $1200 and $500 each for my two children at the same time? I am so confused and I waited and waited for this to come in so it is frustrating.

      Reply
    • I just received my stimulus today. The standard $1200. I have a 9 year old girl and a 5 year old boy who has autism and receives SSDI…i never got the additional $500 for each of them. I Suppose my sons will be put on his direct express card along with his monthly benefits but that is yet til be determined until the 1st…I dont understand I used the non filier portal to put all my info and my children’s in. Iam seperated from the father but obviously claim the kids because they live with me and the bio dad has nothing to do with them..i dont know how to fix this!!

      Reply
    • We are in the same exact circumstance. SSDI, VA benefits and one child. IRS deposited 2400 last night and nothing for our son. We used the tool the day after it came out. I read this article and basically it says there’s nothing to be done. We definitely need that 500.

      Reply
    • same situation with me, I’m a married Veteran with 3 kids. I received my $2400 for my spouse and I but not for my 3 kids. SMH

      Reply
    • Hello LeeAnn, same happens to me and I’m also a disabled Veteran, this morning I’ve noticed my refund except the 500 for each of my kids, this is wrong and there is no way to call to fix this unbelievable.

      Reply
  41. My husband and I file separately and we did not receive the $500 for our 4 year old son. I claimed him myself, but did so by accident as it was auto filled into my tax forms from last year and I didn’t catch it until I’d already filed. My husband tried to claim him because it was his turn, but it was sent back before he officially filed saying that our son had already been claimed. Could this be the reason we didn’t get the payment? I wouldn’t think so if he was never actually able to claim him.

    Reply
  42. I’m a mother of two and also a healthcare worker but my hours are cut down because of low census in the hospital. I’m who only received my $1,200 stimulus but didn’t receive the $500 for my children that we all was promised. I don’t think we should have to wait until next tax season to get that credit for our children when I don’t understand why it is ok for other people did receive all of their stimulus checks for every dependent and theirs. But, we who haven’t received it, it is not fair to our families or our children. Something needs to be done and we should be able to receive our stimulus for our dependents like every other family to be able o take care of them.

    Reply
    • I agree my husband and I receive our payment but our the children didn’t receive their and the letter they send out do not give you any information about how to fix it. My son receive his letter a couple of days ago it give you a 800-919-9835 to call or go to the website for answer which it isn’t any i just check something have to be done.

      Reply
  43. I didn’t get my 14 year old son’s $500 either. I’m also a non-filer. So, I guess I will never see that money due to not filing taxes in the upcoming 2020 either.

    Reply
    • Is that a thing? I am non-filer who provided all information necessary correctly and yet did not recieve the $500.00 for my child.

      Reply
      • I am a non filer on survivor benefits I filled out the non filer form. It was accepted by the IRS and J received my 1200 but nothing for my two boys. Know one else can claim them either. So frustrating

        Reply
        • This is a glitch on the free file site if you go back to the irs page and check your form they approved and click “print” you will see that sebsection 4 on the webpage states enter a pin, yet the print out shows a radio box that needs to be clicked to claim your dependents for the stimulus check. I noticed this last night after researching from all of us having this problem and have been trying to contact my local news agency to get this on the media and no response.

        • I went and looked at mine when you do the print option and I see the place where there’s a box to click for other dependents credits. I sure didn’t see anywhere to click while I was filling it out. I sincerely hope they get it figured out because its crazy for us to have to wait til next year when there was nowhere to even click that box when filling out the form.

        • There is no radio box via any browser to view that on subsection 4. I have tried Safari, chrome, firefox , internet explorer, older versions of all and up to date versions of all. I have removed and installed all versions on my computer and phones attempting to find some reason why this took place. Nothing.

          This is an issue with the IRS accessing their ‘legacy system and interfacing it with the web. The coder made a mistake. A large one, one that might cost people their homes. However, I do not blame the coder. I blame their bosses. No reason this couldnt have been caught by someone who was actually legit doing their job correctly. I have worked in heavily regulated fields in the private sector and this would not be acceptable by our government for them for any reason. This is not acceptable for our government to do . I have contacted my state representative and have contacted all of my local news agencies. I also have attempted to stir this up in the Snopes debate group so we can get an article possiblly written about this error. Someone needs to address this and bring it up to the attention to out government. The media needs to respond. I will continue to blast on them on facebook, twitter, via emails and call lines for tips for investigations till something is done. I am determined to get this noticed. Theres too many of us in america relying on this package and seeing big businesses being bailed out yet we are going to be thrown out in to the cold.

        • Thank you for doing all that you are doing and please continue!! We are ALL very grateful!!!

  44. We got our payment for myself and my wife and it was deposited into an account that was only set up a few months ago so we know they used the information from our 2019 return (plus we weren’t required to file in 2018).

    But while that return has all the info for both our 5 year old and our 1 year old we did not receive the $500 for either of them. The deposit we received was $2400 instead of $3400.

    This is especially frustrating because we actually weren’t required to file in 2019 either, but we used the TurboTax thing that came out a couple of weeks before payments started and was marketed as the fastest way for non-filers to get their info to the IRS (which was actually by filing a very limited return). So we went out of our way to use this tool which was supposedly put out in partnership between Intuit and the IRS to get them our info and they still screwed it up? ‍♂️

    As you can imagine, for someone making little enough that they aren’t required to file, that $1000 stimulus would have made a significant difference.

    Reply
    • Thanks for sharing John and sorry to hear about your tough situation. I think filing a simple return via Turbo tax caused the issue as is the case with many of the other tax software providers. For some reason the IRS system are not processing dependent returns in this situation if the anecdotal evidence is true. And like your example shows the the non-filers is likely the group that needs the stimulus payment the most. Sounds like you will either have to hope the IRS fixes this (or provides a number to call) or you’ll have to wait till you file your 2020 return to claim this.

      Reply
      • Hi Andy,

        So the non filers portal on the IRS website is run by turbotax? I didn’t use any third parties to input my children’s info and all I got was $2400, still missing the $1000 for my two year old and 5 year old. Hopefully they will resolve this soon.

        Reply
  45. I didn’t receive the $500 dollars for My 4 Children either, No one claimed MY children, My Kid’s Socials are valid & all of them are under 17 years old. where is our recourse??? the previous commenter is right we shouldn’t have to wait til next year for something that is OWED to us NOW. We are all suffering and need this money to survive.

    Reply
    • I agree Kat. The way this is being paid out sucks and millions of Americans who need this stimulus payment are suffering the most. Like I said earlier, I hope the IRS makes this right sooner rather than later.

      Reply
  46. Well I got the letter and it didn’t tell me anything for me to call them and file some sort complaint because I should’ve gotten 2900 not 2400 I have 3 children 12/30/2003 08/02/2001 06/25/1997 I know at least for my 16 year old I should’ve gotten the extra 500 can’t believe I didn’t get it and now I can’t get any answers for it and maybe just maybe I might get it later but I can’t wait next year I need it yesterday not tomorrow this is so frustrating that other people even got for there 17 year olds fix it (IRS )

    Reply
    • You had to be 17 and under as of Dec 2019 to get it in the current round. You can however claim your 17 year old for this year in your 2020 tax return.

      Reply
      • Did you read that somewhere about being under 17 by Dec 31, 2019?
        I receive SSI and I don’t have to file but I did filed “limited” info as 2019 taxes and my son was 16 when it was accepted on 4/8/2020. But he turned 17 a week later on 4/15/2020.
        When my payment came through today, 4/29/2020, there was no dependent $500. Is he caught in a “limbo” area? He is autistic and gets SSI too. Was wondering about where you got info. Thank you!!

        Reply

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