Virginia (VEC) Unemployment Benefits News and Updates on Extended Benefit Programs – $300 LWA, PUA, PEUC and $600 FPUC

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[Updated with latest LWA payment status below] The Virginia Employment Commission has received an unprecedented number of unemployment claims resulting from the COVID-19 pandemic. According to a spokesperson for the Commission, over 900,000 claims were filed from mid-March through early July in 2020.  In comparison, the Commission processed a similar number of claims over five years from March 2015 through March 2020. Surging demand caused significant delays in the approval and processing of unemployment claims in Virginia. At the start of the pandemic, the existing call center was staffed with 86 employees.  Since that time, an additional 400 employees have been hired to help with the excessive calls.

The Virginia Employment Commission (VEC) administers the unemployment compensation program for the state.  The VEC is responsible for processing unemployment compensation claims and paying out benefits. See below for details on the newly enhanced unemployment benefits available and how to file a claim.

Lost Wages Assistance (LWA) in Virginia – Payments now processing and being paid

The VEC has started processing and making payments under the Lost Wages Assistance program (LWA). That started processing payments on October 16th (one day later than communicated on their website) and payments started hitting people’s bank accounts or debit cards from October 19th. The VEC also noted it could take 1 to 3 days more after this date to hit your bank account or debit card.

Amounts to qualified applicants will be paid retroactively to August 1 for 6 weeks (up to $1800 in total if you qualified for all 6 weeks). Several readers have acknowledged the lack of information and delayed payment relative to other states as you can see in the comments below. The original payment date was Sep 30, but got changed several times by the VEC due to ongoing system programming issues. This is much later than other states. I will continue to post updates if new information comes to hand. See further details in the section below including a link to the VA LWA page.

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Update from Bill on VEC issues – “So thanks to the assistance of all those on this site I was able to call the VEC [on October 13th] and actually speak to someone regarding the $300. If you are on UI, PEUC, or anything but PUA you will have to call or self certify for LWA to receive the extra $300 retro pay. Also I was told that the payments will start being processed on the 15th of October and the money will hit accounts Thursday the 15th, Friday the 16th or Monday the 19th just depending on your institution or payment method. October 15th is the processing date. So I was told not to panic if the money is not in on the 15th. I hope this helps y’all Virginians.”

VA $300 LWA Payment Confirmation

COVID 19 Enhanced Benefits in Virginia

Under the CARES act, there are three types of federal unemployment assistance available:

• Pandemic Unemployment Assistance (PUA): expands eligibility for traditionally ineligible individuals for unemployment benefits, including independent contractors and self-employed individuals.  Recipients may receive up to 39 weeks of benefit payments under this program.

• Federal Pandemic Unemployment Compensation (FPUC): adds $600 per week and the regular benefits that recipients of Unemployment Insurance are entitled to receive; the benefit is retroactive to the week beginning March 29, 2020, and the program expired on July 31, 2020.

• Pandemic Emergency Unemployment Compensation (PEUC): provides an additional 13 weeks of Unemployment benefits to regular unemployment insurance recipients.

If you have exhausted benefits paid through the regular unemployment and PEUC program, you may be entitled to receive up to 50% of the total amount received on your regular unemployment benefits through the Extended Benefit (EB) program. This program covers an additional 6 to 13 weeks of unemployment benefits, depending upon the number of weeks you were eligible for benefits on your original unemployment insurance claim.

VA Lost Wages Assistance (LWA) Payment Details and Schedule

In addition to the above enhanced benefits, you may be eligible for Lost Wage Assistance (LWA) if you are out of work due to COVID-19. If your weekly benefit payment is at least $100, and you were eligible for unemployment benefits, you may receive an additional $300 in assistance retroactive through weeks ending August 1, 2020 to September 5th, 2020. You do not need to file a separate request/application for LWA; however, you may need to self-certify to confirm that you are unemployed or partially unemployed because of COVID-19.

Applicants only need to self-certify that they are unemployed/partially unemployed due to disruptions caused by COVID-19. If they don’t self-certify by 10/15/20 they may not be eligible to receive any of the $300 due to FEMA funding limitations. See more details on the VA LWA page.

Because of VEC programming/IT issues, the LWA payment will be made after October 15th, well after the funding approval from FEMA (Sep 12th). So most likely the payment to VA residents eligible for this payment will be for the full amount they are eligible for (up to $1800) during the covered period.

Web and/or phone issues with accessing the Virginia Unemployment system

The VES has experienced a high volume of unemployment benefits claims filed since mid-March. Given its lack of staff, the VEC had significant delays in processing claims and answering incoming calls. Also, federal assistance received required changes to their online processing systems, which delayed the processing of claims and benefits. Although the VEC has hired additional personnel and completed updates to their claims processing systems, it is strongly encouraged that new claimants to apply online. 

Initial Claims: If this is the first time that you are filing an unemployment claim under any of the federal or state programs available, you must first file an initial unemployment insurance claim to determine your eligibility and which programs may apply to you.

Initial claims are filed through the Virginia Workforce Connection here.

If you are eligible for regular unemployment benefits, you will receive a Monetary Determination Letter and PIN, typically within 7 to 10 business days of filing your initial claim. Your Monetary Determination letter lets you know what financial benefits you may possibly be eligible for; however, this may change based on the weekly claims you submit (addressed under Existing Claimants below).

If you receive a Monetary Determination letter stating that you are ineligible for regular unemployment benefits, you will then be directed via a phone call or text message to apply for PUA here.

Existing Claimants:  Claimants receiving unemployment benefits due to the coronavirus pandemic must continue to certify every week to receive unemployment benefits under any state or federal program. This includes the additional FPUC $600/week benefit and the PUA program.

The extra $600/week compensation is retroactive to the week beginning on March 29 and ends on July 31. FPUC payments are automatically added to the weekly benefit payment.

Upon exhausting regular unemployment benefits, you must file a separate application to receive PEUC benefits.

Claimants that have exhausted both regular unemployment and PEUC benefits may be eligible for an additional 6 to 13 weeks of unemployment benefits under the Extended Benefits program. A separate application is required.

Filing an Initial Claim

You must file your initial unemployment claim through the Virginia Workforce Development here. You will need the following information to file your first claim. 

  • Social Security Number
  • Personal mailing address and contact information
  • Employment history for the past 18 months, including:
    • Employers’ business names
    • The physical address for each employer
    • Telephone number
    • First and the last date that you worked for each employer
    • The reason you are no longer employed
  • Alien Registration number and the date your work authorization expires if you are not a US citizen
  • The name and local number of the union hall (if you obtain work through a union)

To file a new claim over the phone, the Customer Call Center is available at (866) 832-2363. Phone assistance is available from Monday-Friday 8:15 AM – 4:30 PM; Saturday 9:00 AM – 1:00 PM.  You may also file an existing claim over the phone by calling (800) 897-5630.

To be eligible for Unemployment Insurance benefits in Virginia, you must meet the following eligibility requirements during the pandemic:

  • Unemployed or had a reduction in hours due to no fault of your own
  • Earned enough wages to be eligible for unemployment benefits

Filing Weekly Claims

You must file a weekly claim to prove that you are still eligible and qualify for unemployment benefits.  Your weekly claim cannot be filed until the end of the workweek, which is Saturday at midnight. You have up to 28 days after the end of each week that you are unemployed to file this weekly claim. Weekly claims can be filed online or over the phone.

If you don’t file your weekly claim within the required time, you will not be paid unemployment benefits for this week.  You must call the VEC for assistance.

Existing claimants that are eligible for regular unemployment log in here to file their weekly claims.

Existing claimants who are eligible for PUA log in here to file their weekly claims.

To find out your claim’s status, call the Voice Response System at 800-897-5630, and choose “Claims and Benefits.”

If there is a problem with your claim that must be resolved before benefits can be paid or you have appealed a denial in benefits, you must still file a weekly claim online or over the phone. If it is determined that you are eligible or if you win your appeal, you will be paid these benefits retroactively. However, if you win the appeal but have not claimed benefits, you will not be paid for these weeks.

I filed my unemployment claim several weeks ago. Will I receive back pay once my claim is approved?

Over the past few months, the VEC has improved its telephone response and claim processing time. However, the large volume of unemployment claims will result in continued delays. If you are eligible to receive benefits but have not heard anything back yet, you will receive retroactive benefit payments up to the date that you were determined eligible as long as you filed your claims each week.

This also applies to the FPUC $600 per week additional benefit, which expired on July 31. If you have filed an unemployment claim before that date and are still awaiting a response regarding your eligibility for unemployment, you will receive retroactive payments for the back weeks of FPUC. This is the case even if the decision is not made until after the July 31 expiration date. 

If you are not eligible for regular unemployment, you may collect benefits under the PUA program.  To determine eligibility, you must file a new unemployment insurance claim if you have not already done so. Once your eligibility is determined, you may complete a separate PUA application. You should continue to file weekly certifications during this process. If you are eligible for PUA benefits for weeks that have already passed, you may recover back pay if you submitted weekly certifications.

Can I still collect unemployment benefits if my hours have been reduced?

Individuals who work reduced hours due to the COVID-19 pandemic may still be eligible to collect partial unemployment benefits if your gross earnings are less than the weekly benefit amount. You must continue to file your weekly certification and report any of your wages in the week they were earned, not received. Wages earned may reduce your unemployment benefit.

See additional FAQ from the Virginia Employment Commission about unemployment benefits.

This article was updated on October 19

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416 thoughts on “Virginia (VEC) Unemployment Benefits News and Updates on Extended Benefit Programs – $300 LWA, PUA, PEUC and $600 FPUC

  1. Well so much for EB. Sorry if this has already been posted. I went to the VA Employment Commission site (https://www.vec.virginia.gov)
    and this is at the very top:

    “*** Important Update Regarding Extended Benefits ***
    The Virginia Employment Commission has been informed by the U. S. Department of Labor that payment of extended benefits (EB) will no longer be authorized after the claim for week ending Saturday, November 21, 2020.

    You may have a balance of EB weeks remaining on your monetary determination, but no EB benefits can be paid after the week ending November 21, 2020.”

    1. Yes, due to Virginia’s improving employment landscape, the U.S. Department of Labor decided to switch of the 13 weeks of extended benefits.

      If the unemployment rate goes up, it comes back on.

    2. I still haven’t gotten the LWA yet its been a bunch of crap with UI Office.

  2. I was receiving regular unemployment then finally received my LWA amount. Suddenly there was no more regular unemployment or notice received. I have never stopped certifying each week. Finally I went to the Gov site and they’re applied for the PUA. I received over 20 some notices that I need to Self attest each weekly claim. Why? I had certified every week never stopped same questions asked….Now how long do I wait? does this mean that I am now going to get my checks again? How long till you pay me? Am I getting a one week check or all of the past weeks I had to attest to for PUA? The system is so confusing and all the acronyms I have no idea anymore what I should be doing. It is getting a little hard when you’re wondering each week, day by day how you are going to survive….Has anyone did the self attest questions and how long did it take for you to get paid from there. I read a message allow 3-4 business days for payment? We shall see….can’t get ahold of anyone on the phone.

  3. Hey guys I applied for the lwa after the deadline I’m receiving the weekly benefits just wondering if I’ll be able to receive the lwa 1800 in virginia.

    1. If the deadline was missed they won’t send LWA. I also think the state has depleted all it had towards that program anyway. Sorry for the bad news.

  4. Has anyone in Virginia received their new letter from VEC if they will get more in their weekly benefits ($158 & the retro amount)? This is based on the gov2go document that was optional to fill out back on Oct 2, 2020 & it stated we should receive another letter in 4-6wks letting us know if we qualify for more than the $158..it is now the 6th week as of this post.. Thank you

  5. I still haven’t received my $340 weekly UI since 10/8/20. I can’t reach anyone by phone and I don’t know what is going on or what to do. My last payment was the $1800 lumps payment . Anyone else having issues with weekly UI payments?

    1. Did you check your UI balance? Check your GOV2GO account, maybe you need to file PEUC. If you are in the right track, time to appeal. Also, just continue filing your weekly benefit.

  6. I received a mail from Commonwealth of VA stating that with PEUC, I can get 50% of regular UI that I received (my UI is exhausted). As far as i know, PEUC is an extension of UI and are paid the same amount as UI. EB is the one that pays 50%. Why Commonwealth of VA are making changes like this? Does anyone here are receiving 50% only from PEUC?

    1. After filing the PEUC, do I continue filing in Work Force Connection for benefit while waiting for result/reply or wait for result/reply first before filing?

      1. Even for PEUC you still have to re-certify each week. It is like regular UI but extended for pandemic reasons. I did that for the first one and so far so good, I got my payment. The only problem is that they gave me the full amount and did not take the 10% for taxes I had been getting taken out for regular UI. I will just have to set aside money so there is no big surprise.

        1. And I still file it weekly either by phone or by online? Do you file it online?

        2. How long did it take after you filled for PEUC to receive your first payment?

      2. In regards to this post (did not have a link for me to reply to it)

        Terry says: Tuesday at 1:59 pm
        And I still file it weekly either by phone or by online? Do you file it online?

        You can file weekly like with UI by phone or online at the same website you did for UI. I use the online filing since I think its faster to get your money. I do use the VRS phone number at times to call for the balance or if there was a hiccup in the system, to make sure my payment for that week is on its way.

  7. Am still waiting the extra 300 and heard some people already received it , however am in the middle of crisis. can any one give me what’s going on?

    1. The fund from the source of $300 is gone. It is unlikely that you will receive one even if you are entitled. The fund is gone.

  8. I havent recieved anything at all from them no 1800 but I got my regular 165

    1. I spoke with someone weeks ago. They told me my $1800 was sent to me on the 15th of October and that it was returned and as soon as it returns they will post it to my account. Well here it is November 6 and still nothing. they also said my routing number was changed on the 13th of October but i checked and its the same as the day i started getting unemployment. So who really knows! has anyone else have this problem

    2. I filed for the $1800.00 in lost wage assistant as well in september. I have not recevied any reply. will I still have a chance to get this?

  9. I received my $1800 yesterday but I haven’t received my regular $340 for weeks 10/15 or 10/22. Can’t reach anyone by phone either. Anyone else having this issue?

    1. I filed for Pua back in June and qualified all the way from March till July and only received two payments and nobody will do anything. They all insisted I had to give my gross amount but I am self-employed and I even had an argument with the local VEC office in my area and they said the same thing and because they insisted I had to give my gross amount I didn’t get but two weeks worth of Pua up until July 25th and that was it and I was supposed to get 13 weeks and even though I have faxed them the information and contacted the woman who takes the complaint through the VEC they still haven’t done anything and I seriously doubt they will I know a lot of people that haven’t received anything and they were working regular jobs they weren’t even self-employed and still didn’t get there Pua even though they qualified my neighbor got one payment back in April and that was it most of the money is probably going to people that don’t need it

  10. Back on the hamster wheel. My UI got paid for its remaining balance this week so I applied for PEUC. I hope it starts soon as I already exhausted my 1800 for bills. The weekly amount is more for everyday things like groceries and gas money. I am feeling dejected since I am applying for jobs and either I don’t hear from them and my application goes in the round filing cabinet or I get a reply but its nope, we went with another candidate. Ugh, when am I ever going to be the “other candidate”. I really want to get back to work. This long “vacation” is not good for my morale and sense of order. Thanks for listening. I know many of you are in similar situations.

  11. Is there anyone didn’t receive lwa payment till now? I submitted the application on Sep 25th.But till now i didn’t get the letter from VEC.Fortunately i just got their response that said I’m qualified for the lwa.But they can’t pay out at one time and let me wait shortly.Someone has received that for a week.Do i still have a chance to receive the payment?

  12. So after 73 phone calls in the past 2 days only one person was somewhat able to assist me. So I self certified on the 25th of August after receiving a text message stating that I need to certify before the 30th to receive LWA, then it got pushed back to the 15th for final date of self certifying. I was just told that because I certified on the 25th I do not qualify for the full $1,800 and only $300 for the one week that I began the LWA self certification. And that anyone else who applied afterwards up to the 15th shouldn’t be getting the full payment unless they self certified back on August 1st. I do not know how accurate this is but the representative simply said I cannot receive anymore because I didn’t self certify on the 1st of August.

  13. Same with my hubs. No online chat, no emails answered, no phone contact, It is a cluster and still no LWA yet people have gotten it. I wonder if they really know what is going on? This is poorly run mess.

  14. I haven’t received any Lwa funds and it’s an endless maze trying to contact someone on the phone, I’ve been on ui since March, very little to no email or letters, this is nerve wrecking!!

    1. I got mine last night,(1800) I did go to gov2go last week an did the Lwa application, took 4-5 days for me to get money after the application,,,fill out the application If you can

      1. No I haven’t received anything you because I answered those questions wrong and accidentally submitted it so I dont think I’m getting anything

        1. You should try and call them and ask to have your response updated/changed. If funding still remains, and you are eligible, you will get a retroactive lump sum back payment. Will need some patience to get through to someone, but for $1800 its worth it.

    1. I am still waiting. I’m currently receiving unemployment benefits but no LWA payment yet. Attempting to speak to someone can be frustrating because the wait time is long then when a person does answer they give you the run around about LWA. No one knows details.

  15. I spoke with someone yesterday evening, they said it was going to be there today . Well it’s now 3 and nothing. Is everyone having this problem? i have always got my weekly on Tuesday i still haven’t gotten that.

  16. I filled 8n all the paperwork in August when the president approved this,filed the initial paperwork, thought all was fine.did not receive paperwork, or E mails telling me there had been a change of mind, and would not receive my 300.00 a week benefit..so here it is, day 3, I did thank God receive my weekly unemployment benefit for this week.I would like to know, will I receive the 1800.00 benefit or not…times ate getting hard..

  17. Help, Can you tell me more on the LWA. It says they pay for 6 weeks (300.00 each week) from Aug 1st I assume through Sept 9th 6 weeks. What about payments after Sept 9th, will they be automatic or do I have to reapply? Thanks

    1. No more payments from Sep 9th. The program was only funded (via FEMA) for 6 weeks across all states. Unless Congress passes an extension, no more additional UI benefits.

  18. Hi there! I was very surprised that I received mine. In my Gov2Go app, on my timeline, it said that I had to uphold a copy of my W-2 within 10 days. Well I did not do that because I couldn’t find it anywhere! I assumed that I was NOT going to receiving it. So just for fun I called to check. And Dang, what a surprise I got!! I received the entire $1800. I currently receive $158 a week which qualifies me. Now remember, I still haven’t self certified or anything. I received the $1800 on Monday sometime. I normally receive my regular weekly amount in Tuesday at midnight…..so basically Wednesday. Should I expect possibly to receive the $300 plus the regular $158 for a total of $458 on that date then?? Sorry for the very long essay that I have written here LOL, I am just trying to get my affairs in order too as my car broke down with a broken clutch cable or something by so I need to get it towed as soon as I can. Does anyone have any info on this. Thank you guys in advance if anyone happens to know the answers to that!!!!

    1. Pua people don’t have to do anything because you certify every week so you already qualify for what ever program they have

    2. I got the same amount that you do ma’am 158 a week and I also got the 1800 but my payments didn’t go up. I’m wondering why myself?? Can anyone help us out?? I’ve tried calling the number entered my ssn and my pin and it says that I’m not in the system.. wtf is really going on here??

    3. I am in the same situation. I did not receive my 1800 until a week later than everyone else. I was fortunate to get someone on the phone to assist me. I previously was provided a confirmation that all was good, only to find out they blamed in on the fiber optic cable. They cannot provide a date to receive the other past 6 weeks (1800), and said the additional 300 should be starting the week of October 26, 2020. I am not sure what to beleive. My finances are a mess. Then today I received another letter stated my EB has to be reapplied even thought I have a confirmation all is good! Everything is a mess!

  19. I haven’t received the extra 300 payment yet..
    I currently receive regular unemployment…do i qualify for this extra 300?

    1. I am wondering the same thing. I know the PUA people have received theirs but I don’t know anyone that is receiving regular unemployment that has received any of the LWA money. Little backward you would think the people who actually who qualified for traditional unemployment would have received their money. I talked to someone several weeks ago and was told looked like I should received at least 3 weeks and I still haven’t seen anything, Crazy you can’t get answers from anyone.

      1. I get traditional unemployment since june and I recieved my 1800 last week. I have direct deposit into my bank account. It was there last monday morning!

  20. I filed for my Pua back in June 2nd. I filed all my claims after I received my monetary determination, I filed for like one and a half months because by this time it was already July and had not received anything because the gov to go website lost all of my information and the VEC had no info on my filing even though I had a confirmation number so we had to do it over the phone. Well to make things worse I still didn’t receive anything and the representatives kept telling me I had to turn in my gross amount. I am self-employed and work 7 hours a week but make more than my base amount which was around 158.00. So I did some research because I was not receiving my checks and I was supposed to receive the base amount + 600 dollars, and found out on the VEC website that I am supposed to turn in my net amount because we have to pay so much in taxes and when I contacted the Harrisonburg Virginia Workforce Office the management said that I had to turn in my gross amount regardless and I had to send them pictures from the VEC showing otherwise so they gave me a fax number and I contacted the VEC directly off of their website and the woman that supposed to handle complaints and they have yet to do anything about it. Now at least I was working but my biggest concern is people like me who didn’t know any better and should have been receiving their Pua and have children and bills to pay more than I do we’re getting screwed because the VEC did not train their people properly and they don’t even read their own rules and they haven’t done anything to fix it but I’m sure they’re giving a lot of money to people who are not supposed to even get it I was screwed out 11 weeks of Pua because of the screwed up system and I’m sure they have the money to fix it but they refuse to do it. I have a neighbor who was out of work because of covid-19. He works up on a Skyline Drive and hasn’t worked since like February and he received one Check in April and didn’t g. back to work until September so tell me what is wrong with the VEC and why they are ripping people off that need to pay bills and those who don’t even qualify for it are getting all the money

    1. I agree. I too am still waiting. Hopefully it will be here later today or the next. I just know here in my state I had to apply under the LWA in the gov2go portal.

  21. I filed for my Pua back in June 2nd. I filed all my claims after I received my monetary determination, I filed for like two and a half months because it by this time it was already July and had not received anything because the gov to go website lost all of my information and the VEC had no info on my filing even though I had a confirmation number so we had to do it over the phone. Well to make things worse I still didn’t receive anything and the representatives kept telling me I had to turn in my gross amount. I am self-employed and work 7 hours a week but make more than my base amount which was around 158.00. So I did some research because I was not receiving my checks and I was supposed to receive the base amount + 600 dollars, and found out on the VEC website that I am supposed to turn in my net amount because we have to pay so much in taxes and when I contacted the Harrisonburg Virginia Workforce Office the management said that I had to turn in my gross amount regardless and I had to send them pictures from the VEC showing otherwise so they gave me a fax number and I contacted the VEC directly off of their website and the woman that supposed to handle complaints and they have yet to do anything about it now at least I was working but my biggest concern is people like me who didn’t know any better and should have been receiving their Pua and have children and bills to pay more than I do we’re getting screwed because the VEC did not train their people properly and they don’t even read their own rules and they haven’t done anything to fix it but I’m sure they’re giving a lot of money to people who are not supposed to even get it I was screwed out 11 weeks of Pua because of the screwed up system and I’m sure they have the money to fix it but they refuse to do it. I have a neighbor who was out of work because of covid-19. He works up on a Skyline Drive and hasn’t worked since like February and he received one. Check and April and has gone back to work until September so tell me what is wrong with the VEC and why they are ripping people off that need the pay bills and those who don’t even qualify for it are getting all the money

  22. I only received $300 not the full $1,800 I thought I was supposed to receive the full amount and I self certified a week before September 30th and I can never reach a representative on the phone, how can I have them correct the issue. Please help !

    1. Hmmm that is odd and bad. Did you earn at least $100 for all the other weeks? I would give them a call and I know no one wants to be on the line forever but that is your quickest route. Other than that you can give it one more week to see if you receive the rest. Personally I would call if you know you should be getting the full amount. I hope you get this resolved quickly. We are all on a tight rubberband of nerves.

      1. Hi, yes so I have been getting it regularly for the past 3 months now and beforehand when I tried to get a hold of someone in VEC I was never given the option to hold on the line I’ve tried every number and option available but all it ever does is say they are experiencing a large amount call volume and to call back later and hangs up on me… I spam called for about 4 hrs one day just to speak with someone and got nothing ever, I even emailed and did not get a response from anyone… do you happen to know if there is a specific way I can reach someone ?

        1. 1-866-832-2363
          This is the number that I was able to speak to a representative on. It’s not the same number that I call when I file weekly

        2. Call 866-832-2363 option 1 then option 9 to speak to a representative. I’ve spoken to a rep every time I call.

      2. I called at 8:12 in the morning on Thursday and was able to speak to somebody. There wasn’t a wait either. So try calling first thing when they open and you should have a better chance of being able to reach a representative. Now I will warn you, the representative was not very nice. However, it is their job to help you and you have a right to address your concerns. I hope this helps. I know this is a tough time for everybody.

        1. Thank you both Erin and Tammy ! I seriously appreciate the help and I’m going give it a shot first thing in the morning so I can try and resolve this situation. I’ll definitely keep you all updated to see if anything happens and I’m really hoping for some kind of answer.

        2. So after trying to be put on hold I still can’t even get the pleasure of waiting to speak to someone… it’s only just machine after machine and I need to speak to someone to figure out what’s wrong, I’ve tried virtually every option on the call hoping to be put through to a representative but it just repeats information or hangs up… I don’t know what to do anymore.

        3. I wanted to see if I could help you and I just now called the number and was able to get through to someone.
          Option 3
          Option 1
          Option 9
          That is the order of options that I used. Now it took two or three tries because sometimes after I chose all the options it would ring and go silent. But after the second or third try a live person came on the line and I didn’t have to wait. I made these calls consistently so just keep calling it until somebody comes on the line. I would suggest calling ASAP because I’m sure as the day goes on the busier the phone line gets. I hope this helps. I’m sorry you’re having to deal with this aggravation.

  23. This is true I haven’t receive my last weekly benefits as well. I did receive 1500.00 on Monday for the refund, which I’m wondering did they take the tax out. I’m just confused on the way the payments was issued out. Like do you still receive your weekly payments?

    1. I received the same 1500 and got my regular unemployment last nite I’m confused also I talked to a few reps last week I was told to add up all my wages and download it and another told me if I was getting anything before no need to do anything you will get it my daughter was getting less than 100 she haven’t received anything yet they need to explain it better

  24. I’m currently receiving PUA weekly. Was I supposed to certify for the LWA? Do I even qualify for the LWA?! If so, do they need banking information from me or is it able to go onto my Way2Go card!? I haven’t received any payment yet..

  25. I received the $1800. However, two issues:
    1. The $1800 did not have any taxes taken out. Is this a mistake?
    2. I did not receive my weekly UI benefit of $378

    Is there an issue with the weekly payment as well?

    Ken

    1. – VA should be taking out taxes but they did not take taxes out of FPUC (at least for me) like they do for my regular unemployment. I have put aside 10% just in case so I don’t get a surprise come Tax Day.
      – As for your UI isn’t it a bit early for that? I normally get paid Tue or Wed since they take about 1 business day after you submit the re-certification. I did get last weeks but will see if this week I get my regular UI.

    2. Thanks for the heads up on the taxes. As far as the UI, I am referring to last weeks benefit. I never received it. I did the usual certification. I thought since last week it would have arrived on Thursday because of the holiday. However, you add the technical problems to it and that resulted in a 2 business day delay. That would have put me at today for last weeks’ benefit, but nothing was there today…

      1. I would say call VEC. Yes I know a huge pain. I have not had issues receiving my regular UI. Checked at this weeks was taken out and will be posted tomorrow. I have 1 more week left of regular UI and then the $ runs out. I will be applying for PEUC once that last payment hits my bank since it won’t let me do it early. Too much to ask I guess that I get on the queue before the money runs out. Too much red tape and nonsense. But if all goes well I will at least qualify for UI till the end of the year, which I hope not to be collecting till then if I can help it.

      2. I haven’t received last week’s UI payment either. Ater nearly a week of unsuccessful attempts at speaking to a live rep, I decided to just go to my local office. I was told that even though we were informed the checks were processed on October 14, they actually weren’t. They have now been processed and they should be received no later than Monday, October 26.

        1. Cathy, no, just UI for the week ending October 10.

          I found this posted on vec.virginia.gov:
          “VEC is processing payments under the Lost Wages Assistance (LWA) program. If you are eligible, you will receive your payment in 1-3 business days.  Please allow at least 3 business days before contacting the VEC with questions about your payment.  Thank you.”

    1. Yes. This is a supplementary payment on top of regular UI, PUA and PEUC. See article for details.

  26. I just Applied today 10/19 for lwa. Was there a deadline? I got a confirmation will I still get the lwa?

    1. As far as I understand the deadline to certify for LWA was 9/30/20. May have changed given all the issues they had but I have not seen anything. Best thing is to call them.

  27. Hello, Can you tell me more on the LWA. It says they pay for 6 weeks (300.00 each week) from Aug 1st I assume through Sept 9th 6 weeks. What about payments after Sept 9th, will they be automatic or do I have to reapply? Thanks

    1. If you are still unemployed and filing weekly, You would be getting your regular benefits but nothing extra. Whatever you were initially approved for.

  28. Did anyone in Virginia get theirs after self verifying past the oct 15th “deadline” I did it on the 16th when I t popped up in my gov2go timeline…. but no payments yet. Still hoping.

    1. Those who self-certified before the 15th havent received anything yet. If you self-certified past the 15th, i believed that you are not qualified anymore because VEC set a deadline for self certification.

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