Florida (FL) Unemployment Insurance Compensation – Reemployment Assistance Benefits Program – $600 FPUC and PUA

[Update] While Florida has started paying the $600 FPUC weekly payment, it is well behind in processing new claims and making retroactive payments. This is a known issue as their systems are having several technical glitches and struggling to handle the volume of claims. However the good news, per the comments below, is that some unemployed claimants are getting the $600 payments on a more regular basis. But it is also clear from the comments and social media that many are still waiting or unable to get clarity around when they will see their expected benefits.

The Florida Department of Economic Opportunity (DEO) manages the states’ Reemployment Assistance benefits program, formerly known as unemployment compensation.

CARES Act Unemployment Compensation Enhancements for Coronavirus / COVID-19 Relief

Governor Ron DeSantis, by Executive Order 20-104, has suspended the biweekly “actively seeking work” reporting requirement. This means, beginning April 16, claimants do not need to recertify your weeks bi-weekly to receive your Reemployment Assistance benefits

The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, signed into law on March 27, 2020, expands Reemployment Assistance benefits. Benefits will be paid from the date they became eligible under the CARES Act. Those who apply for Reemployment Assistance whose employment was negatively impacted as a result of COVID-19 will follow the same application, review and payment process as all applicants for Reemployment Assistance in Florida. Programs included in the CARES Act are:

  • Federal Pandemic Unemployment Compensation (FPUC) – provides an additional $600 per week to any individual eligible under Florida law for Reemployment Assistance. This benefit is available for weeks claimed March 29, 2020 – July 31, 2020 in addition to the funds owed under Florida law to individuals. Floridians who received their $600 check will receive their state benefits for Reemployment Assistance via direct deposit or prepaid debit card based on their selection made. [Paid from April 12th, retroactive to March 29th]

  • Pandemic Unemployment Assistance (PUA) – provides up to $275 in benefits per week to those not ordinarily eligible for Reemployment Assistance. This includes individuals who are self-employed or contract employees.

  • Pandemic Emergency Unemployment Compensation (PEUC) – allows for an additional 13 weeks of benefits added to the end of regular Reemployment Assistance benefits. This means claimants may collect unemployment benefits for a longer period of time than under normal circumstances. Floridians will need to apply for PEUC benefits once the balance of their current claim is exhausted. Floridians who have already exhausted their benefits or have a Reemployment Assistance claim that expired after July 1, 2019, will also be able to apply.

Through PEUC, Floridians may be eligible for up to $275, in addition to the $600 through Federal Pandemic Unemployment Compensation (FPUC), in weekly benefits. This brings the maximum unemployment benefit to $875 p/week for eligible recipients.

All claimants participating in PEUC will still be required to claim weeks on a biweekly basis, certifying that they remain unemployed and are able and available for work during the weeks they are receiving PEUC. The first week a claimant can be eligible for this benefit is the week beginning March 29, 2020, and the last payable week is the week ending December 26, 2020.

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Unemployed Floridians who have exhausted their state Reemployment benefits will be notified with the next steps for PEUC. 

  • Click here for PEUC Application Process.
  • Click here for PEUC Frequently Asked Questions.
  • Click here for COVID-19 Employment Scenarios.

Unemployment is subject to federal withholding taxes. DEO will gather facts and determine whether you qualify. See more FAQs here

One readers experience with the DEO (Florida) where the system is setup for bi-weekly verification but payments are sent weekly.

It took over a month before I started received any correspondence from DEO. I submitted an application on 4/14, but my employer also submitted a claim on 4/21. Since there were duplicate applications, my employer’s application was accepted over mine and the DEO system didn’t merge info. My employer didn’t have my personal email or direct deposit info, so all of my initial communications were sent from DEO via standard/snail mail.

On 5/19, the DEO packet of information I received included a Way2Go Debit card with 2 week payments (covering weeks ending 5/2 & 5/9), temp pin information to logon to CONNECT. In a separate envelope, I received the $600 check as part of the Federal Pandemic Unemployment Compensation (FPUC) benefit. You won’t see anything in the CONNECT system about FPUC payments — they are mutually exclusive.

More details regarding bi-weekly verification:
After I finally got into the CONNECT system, the first thing I saw was a directive to complete verification for next payment (week 5/10 – 5/16). It took several attempts to verify. I got rather desperate, so I gave up using Chrome and switched to Firefox (thinking it was a browser issue). It may or may not have been the browser, but firefox went through on the first try. Anyway, the verification form has several pages with many questions regarding work activity that I thought was odd, but we are all in different circumstances.

Potential issues when completing bi-weekly verification:
After finally completing, I still received a message within the “Payment Request Status” section of the home page: Pending issue(s) have been identified on your Claim Payment will be delayed until the pending issue(s) is resolved. Once I clicked the link to identify the issue, I was presented with additional questions to verify that my unemployment is a result of COVID-19. Once completed again, the issue message was still there, but I presumed that the system just needed to cycle. I logged back in the next day, the system was updated to show my 5/22 payment was processed. As mentioned above, I received my unemployment direct deposited on 5/23. Oddly, the $600 FPUC payment was also received on 5/23 but in the mail in form of a check.

Filing a Claim

All claims should be filed online using CONNECT.  Florida’s DEO also has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim available at www.FloridaJobs.org/RAApplication

If you have never filed in Florida before, use the “File a New Claim” link to start your application and create a profile. If you have filed previously, please log in using your Social Security number and PIN. If you no longer have your PIN, select the “Forgot PIN” button to regain access to your account. Before filing, make sure you have the following information available:

  • Social Security number
  • Driver’s license or State ID number
  • Your employment for the last 18 months including for each employer:
    • Name, address, and phone number
    • First and last day of work
    • Gross earnings (before taxes are taken out) during the listed dates
    • The reason for separation
    • FEIN (this is found on any W2 or 1099 tax forms you have received)
    • If you don’t have the FEIN, you can use employer details off of a recent paystub  
    • Claims filed without correctly reporting employers may experience delays. It is important to list the correct employment information when filing your claim. If you fail to do so, your benefits may be delayed while the missing employment information is obtained

By Phone – Reemployment Assistance Hotline 1-833-FL-APPLY (or 1-800-204-2418)

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77 thoughts on “Florida (FL) Unemployment Insurance Compensation – Reemployment Assistance Benefits Program – $600 FPUC and PUA

  1. What is so wrong with this ?Federal payments not getting sent ? State payments ineligible then reapply oh now eligible a month later !!! not getting through phone lines in Florida at all and getting a long ridiculous message to get hung up on !!It’s ridiculous! This is intensional for sure !Florida is ridiculous since day 1 !!! Till today
    It’s like they really don’t care or give a crap about anyone . We didn’t bring COV19 into our lives . We are victims of COVID 19 and Victims of the state just not giving a crap to Finally Fix the problems. ! This COV19 has been handle so poorly and irresponsible by the states . Florida pinellas is on top !

  2. ok im new to this can someone help me i applied 5/31 and of course im still pending but do i have to go to another site to apply for the pua $600 or what do i do please help

  3. If you could not access the system until May, I was under the assumption that Florida and Federal unemployment would be retroactive to the date you entered on your application that you lost your job. As of March 31st I was unemployed but I only became eligible for Florida RA on May 10th (due to the problems with getting into the system!!) I have only received 2 payments from Florida, the first one a check and the second one by direct deposit. I have received only one $600 check from FPUC. My question is do you have to apply for the retroactive pay or is it automatic? I saw an article from one of the news stations that Florida now has a form you have to submit to get the retroactive pay, but there is no mention of that on CONNECT. At this point I need an answer because I am in desperate on this money!! One of my friends who was still working parttime during this period just received a check for $600 and another for $3600 and also a debit card for all her Florida RA…that is why I am confused!!

    1. Hi Glenda I am in the same boat with you. I have a answer for your question if not already ansd. If you go to fljobs.org and scroll down not even half way you will see several triangles. There you will find a modification form for your weeks to get back dated.submit the firm I did mine today as I was also only able to apply on 10 th of may. I have a question now I was ineligible for state but eligable for pua only I’m thankful,however I did not get link until 6/2 will I automatically get the 600

      1. If you applied for the PUA, you still have to claim your weeks when the system allows you to, and then you should receive the $600 also. It will set your effective date as May 31st, so it should let you claim starting with week ending June 6th. They will still owe you back to week ending April 4th if you were unemployed then, or whenever you did become unemployed after that date, but don’t hold your breath waiting for it. My daughter hasn’t received a penny for the eight weeks she was unemployed because it didn’t give her the link until May 31st, and she went back to work June 1st. I still haven’t received my PUA & $600 for the first three weeks I was unemployed…and they didn’t give it to me for my most recent two weeks. We will all get it at some point, but who knows when.

    2. I have been unemployed since March 15 and have received 3 payments in mid May and nothing since. I have tried as everyone has to contact the state to find answers but I cannot make a connection. It’s hard to live on $1800 for 3 months. Any advice on this issue???

  4. If I answered one of the questions wrong on the requesting benefit payment and submited it. How am I able to change the answer before the wrong decision is made?

  5. I am missing 3 weeks of the $600 I had to claim to get 2 weeks of unemployment. Unemployment can’t tell me anything about it. They tell me they don’t even know who to contact.

    1. Yes indeed. Same thing with me and the office doesn’t know where to contact. I find it hard to believe. I wanted a letter stating starting date and ending date etc. Nothing. Got one $600 check by mail from DEO and no letter. just check. Staff at DEO should know! Also, I filed an appeal retroactive to March 23 because it was difficult for me to apply online until I called the office and helped me to do the application on May 10. I haven’t heard one word back. Please resolve it in a timely manner.

    1. I got a regular check yesterday for 247 which is for the waiting week. I didn’t get the FPUC 600. Everything up until now has been direct deposit. They owe 600 plus two more weeks of both types. So far I have received 4 x 247 and 3 x 600. After today, they owe 2 x 247 and 3 x 600. By the time they send what I’m owed, I am certain to be back from being furloughed.

    2. As of now June 3rd i am missing 600 payments from memorial day and june 1st and i was under the impression they were depositing every Monday

    3. I am trying to find that out too. I got through to unemployment and they said they do not handle the $600 and that they do not know who to contact for it.

      1. Miami, FL – would receive $600 every Tuesday through direct deposit. The additional $600 is meant to be provided each week until the end of July 2020. Since Memorial Day Weekend, I haven’t received payment or notice. No form of contacting anyone to determine cause. Has anyone received an update or notice? Why did it just stop?

      2. Yes every Tuesday…in my case they change to Wednesday but nothing and today is Thursday no deposit something going On.

  6. Only received 2 payments of $600.00 and then they stopped, that eas 3 weeks ago. Why is that?

  7. I just woke up today & I had received the $226 direct deposit but nothing of the $600. I received the $600 the last 2 weeks which mind you I applied for unemployment March 23rd-25th between those dates lol

    1. Same with me. I originally applied 3/21/20. Received two payments of $600.00 previously and today received $226.00 ($125.00 wkly minus tax) Have not received the $600.00 for this week, assuming it is due to the Holiday. ?

    2. The same happened to me, I received the $600 on the May 12th & 19th, should have gotten a deposit on the 26th, but did not, I claimed my weeks in DEO and received $250 on 5/27, i have been trying endlessly to contact some one at DEO and it is impossible. I hope we are retroactively paid the weeks that are missed
      What a mess!

      1. i had the same thing happen to me but i changed my starting date because they had it wrong and they changed it to April 5 i got retro for the measly 155 week minus taxes i do have them take out and also only got two weeks of 60 and that is suppose to be retro to ???? i have family in other states and they did not have this problem they got the retro i hope the state isnt keeping our money it doesnt make sense and you cant talk to anyone about that because there is no # to call

    3. Same here on the $226 on Tuesday, but no $600 this week. Had come 3 Tuesdays in a row.
      I finally got through on the Phone on the following Friday and they had no idea why the $600 payments were not going out, but admitted many others had the same issue/concern.

      Then got $1080 on Saturday. No. clue how that was calculated? No explanation.

      No deposit today, Tuesday,

      1. You can simply figure out why you received $1,080 because you wanted Federal tax 10 percent Right ? 120 subtracts from 1200 arrives at $1080. Cheers…

  8. As it relates to my experience with DEO (Florida), the system is setup for bi-weekly verification but payments are sent weekly.

    It took over a month before I started received any correspondence from DEO. I submitted an application on 4/14, but my employer also submitted a claim on 4/21. Since there were duplicate applications, my employer’s application was accepted over mine and the DEO system didn’t merge info. My employer didn’t have my personal email or direct deposit info, so all of my initial communications were sent from DEO via standard/snail mail.

    On 5/19, the DEO packet of information I received included a Way2Go Debit card with 2 week payments (covering weeks ending 5/2 & 5/9), temp pin information to logon to CONNECT. In a separate envelope, I received the $600 check as part of the Federal Pandemic Unemployment Compensation (FPUC) benefit. You won’t see anything in the CONNECT system about FPUC payments — they are mutually exclusive.

    More details regarding bi-weekly verification:
    After I finally got into the CONNECT system, the first thing I saw was a directive to complete verification for next payment (week 5/10 – 5/16). It took several attempts to verify. I got rather desperate, so I gave up using Chrome and switched to Firefox (thinking it was a browser issue). It may or may not have been the browser, but firefox went through on the first try. Anyway, the verification form has several pages with many questions regarding work activity that I thought was odd, but we are all in different circumstances.

    Potential issues when completing bi-weekly verification:
    After finally completing, I still received a message within the “Payment Request Status” section of the home page: Pending issue(s) have been identified on your Claim Payment will be delayed until the pending issue(s) is resolved. Once I clicked the link to identify the issue, I was presented with additional questions to verify that my unemployment is a result of COVID-19. Once completed again, the issue message was still there, but I presumed that the system just needed to cycle. I logged back in the next day, the system was updated to show my 5/22 payment was processed. As mentioned above, I received my unemployment direct deposited on 5/23. Oddly, the $600 FPUC payment was also received on 5/23 but in the mail in form of a check.

  9. I applied for unemployment on March 17th. I started to receive payments on May 8th. I only received the $600 3 times. So far, I am missing 6 weeks. I called all the numbers and spent hours waiting on the phone just hear all representatives are busy with other callers or for someone to tell me to call another number or the system is down. Should I submit another application online?

    1. No, I don’t think that will help. Have you continued to certify and meet the eligibility requirements? Otherwise you will just need to wait till FL DEO gets their act together and systems updated to track the massive volume of new claims.

    2. Do the 600 come direct deposit or in the mail because I received on in the mail and still waiting and I applied on March 20th

  10. I tried to apply for partially through it 3 times. Only got as far as my drivers license. Now it says pending but I didn’t finish so how can it be. And I can’t edit it it asks for a pin number which it never have me. Help.

  11. Can anyone tell me how to get my PIN and climate ID # to logon to CONNECT.. I applied and sent my application through fedex in April 24.. Do i have to reapply through connect ? Or is it just for tracking the application?..
    Please help me im struggling!!!

    1. There is an email called something identity verification
      That you email your drivers license and social security card to there is also a fax number to send them to , you have to do this at the end of your application anyway , then they will tell you what to do next

    2. Hello, if you received an e-mail with your pin and it’s only three digits, you need to a 0 in the front so your pin is 4 digits long. Figured this out today.

  12. My husband stated receiving his unemployement. He got the 600. Plus the 247 weekly for 2 weeks through direct deposit and the 1 wk holding check via mail. Now this week he got the 600. But not the247.
    Why?????

    1. There has been so many issues with the DOE. Have you looked on the CONNECT site and looked at payments? It should have something on there that explains. It is a weekly payment

      1. You get regular UI bi-weekly and the 600 weekly!! Ive been recieving for a mo mnth and thats what it is for me but i chose direct deposit.

        1. NO wronggggg!!!!! It is bi-weekly i have been getting it for OVER a month now. Your UI is definitely bi-weekly. The 600 comes each week!! DON’T LET SOMEONE TELL YOU THAT’S WRONG YOU CAN LOOK IT UP ON THE WEBSITE IT SAYS ITS BI-WEEKLY!!!!!!

          FROM FLORIDA!!

        2. i have been getting a weekly payment of $235 from unemployment for over a month. and $600 aweek as well. Now it seems im getting it every 2 weeks. the whole thing is messed up. It use to be biweekly but when all this started they were just paying people whatever they could. So i received $235 a week for the last month and a half. This week i just got a 2 week check. So everyone is getting something different. Im assuming since they are processing so many payments we will all be on biweekly payments once everyone is caught up.

  13. I JUSt got eligibility for my florida unemployment benefits, I signed up for the florida debit card program, does anyone know if the 600.00 gets deposited on that card?

    1. No it wont go on the card you will get a paper check in the mail every week!! Mine comes every Friday or Saturday!!! If you don’t see it in the mail one week don’t freak out it will come mail is backed up everywhere right now!!

      Tampa, Florida!

      1. I always get the 600 on fri or sat, last week I didn’t get one and am still waiting. You say the mail is backed up? I’m in st.pete.

  14. My wife and I are both on unemployment, I applied March 18, her the 4th, she got the paper check for the waiting period, we received 3 $600 direct deposits, it seems they shorted one of us a payment of $600, so we are missing 5 in total, is there a way to track this? It seems the state is going to make a lot of money on people they are shorting.

  15. I just checked my unemployment claim and see they issued my weekly benefits but there is nothing from the federal relief, why is this not noted on my claim is it separate ? how do I know if I am receiving the federal relief help? Doesn’t it show up on your unemployment claim

      1. It’s real hard to be patient when my bills just keep rolling in and my stomach is growling like crazy

  16. My husband applied for UI the week of 3/23 as an independent contractor. He was found to be ineligible for state UI payments but was expecting PUA assistance. We just found out two weeks ago that he had to reapply for PUA benefits because his original application date was prior to 4/4. He reapplied last week once DEO updated the site to include PUA, however, will he receive any retro PUA payments from the original date of application? Also, has anyone heard anything more about the additional benefit available to 1099 or independent contract workers above the $600? We are still waiting going on 8 weeks now.

    1. Same situation. I reapplied for PUA was approved but the dates say 4/26 starting did you get retro pay ugh and claiming every 2 weeks I keep getting knocked off. I am curious if they will pay from the 1st day applied even though we had to reapply. I wish you the best of luck!!!!!

  17. I started receiving benefits last week both the PUA and the Cares 600.00 I was able to claim 6 weeks that they provided but did not provide two weeks that I was clearly unemployed. They paid only two weeks of Cares Act. I have faxed over the request for my two weeks of past benefits they owe me and have emailed them twice and will continually do so until they MAKE ME WHOLE

  18. Do I need to re apply to receive an extension in FL and why have I only recieved one of the $600 payments.

  19. Just starting receiving weekly unemployment but did not received any of the weekly $600 to go along with unemployment. WHY???? My unemployment should have started effective March 16th but I did not receive unemployment wages until the beginning of April so why did I not receive the first 2 weeks of unemployment?

    1. Danielle,

      I have multiple friends who’ve started collecting as well, and didn’t get paid for their “Waiting Week” via direct deposit like they selected. Instead the got one direct deposit payment for the second week first, and then a paper check arrived in the mail for the “Waiting Week”.
      Hopefully you’ll receive a paper check for that “Waiting Week” payment.

  20. I filed my unemployment claim on 3/23/20. The state held back 1 week 3/29-4/4. I received 2 weeks of my claim which included the $600 Cares Act supplement. I just received my 3rd deposit, but it did not include my $600 cares act supplement.
    I thought the holding week was amended for Covid-19 claimants and why didn’t I receive the $600 cares act payment with my 3rd unemployment payment like I did with the first two deposits?

    1. There is no holding week. Send a message through the FL jobs.org site listed on bottom of page – CONTACT – post message under Payments and you should receive the 1st week they didn’t pay you. The additional weekly $600. should be coming soon from the state of Florida if they ever fix the system.

  21. I received the first 600 check via mail on April 17th and havent received any other payment since then. It’s been 3 weeks now since I received further payment. Also if this started on March 29th will I be back payed for the week of the 29th and the week after, plus the three weeks I have missed payments?

  22. Only received the $600.00 once and have not been paid for the waiting week. Only received 2 benefits wks. Why is that?

  23. I received My First $600 check the week of 4/13/20 after the week I have not received another check I don’t know why? my unemployment expire 5/4/20 will I continue to received the extra $600 or when my unemployment end they will stop until I reapply?
    Thank you

    1. So what ended up happening when your state unemployment ran out on 5/4? Did they extend your benefits? Or are you only getting the $600 now? I’m curious because my benefits end soon.

      1. I had to reapply.. after waiting for 2 weeks finally I got approved! Hopefully this time they will send me the $600 federal check.
        Good luck!

  24. Good morning!
    I just want to know if I exhausted my benefits do I have to re apply or it will be done automatically ! I’m in Florida. Just want to be sure! Is very confusing because you can get a straight answer! My last payment was last week! I just need to find out!

    1. In short, I’d say yes. My benefits just exhausted after filing yesterday. When I logged into DEO, there was a note on my account stating it had been exhausted. Down near the “Claimant Home” link, there was a new link in regard to making a Pandemic claim (I forget the exact wording… and the link is now gone). I followed through that… it was fairly painless as it used all my prior claim information… and then I added some requested info off my taxes. After I submitted, my “Current Program Type” changed to “Pandemic – COVID 19” and my balance increased from the exhausted $0.00 it had been a few minutes prior.

      1. Michael,
        I exhausted the state Unemployment first week of may and also received two weeks pay for the 600, assuming those were for 3rd week of April and onwards. but nothing else after may 5th. I have been unemployed since February.. did you need to submit for the pandemic claim after you exhausted the state unemployment?

        1. Edward,
          Yes, the Pandemic claim option showed up after I exhausted my regular benefits… as I wrote, it was a new link that appeared by the “Claimant Home” link.

        2. I exhausted my unemployment the first of march 2020. I was told to reopen. it shows that my first 12 weeks are exhausted. I was told to reopen. I havent received a response to reopening my UI and receiving $600. I’m totally confused. I can’t get through to Unemployment Assistance to save my life. Does anyone know where I might stand.

      2. Hi Michael, thanks for the information. 1) Are you referring to the State unemployment insurance only ($275)? If so, quick follow-up question. My funds run out this week, week ending 5/23/20. I’m assuming I won’t be able to claim that until Wednesday, June 3, but I am NOT positive about that. 2) Do you know WHEN I might see that new link for the Pandemic claim monies? 3) With regards to the federal $600 monies, do you know how those are triggered to disperse? I assumed it was connected to me claiming my weekly state benefits, my first check for $540 was a paper check cut on on 4/13/20, 5 days after claiming my weekly benefits on 4/8/20. My 2nd two disbursements of $600 each landed as a direct deposit on 5/5/20, EXACTLY 2 WEEKS after claiming my previous 2 weeks on 4/22. Following the 2 week pattern, I was hoping I’d have 2 deposits today for $600, but it didn’t happen.
        Sorry for the long message. I numbered my questions above to help you find my actual questions. Feel free to counsel me on anything else as you sound knowledgeable.

        1. Eddie, this is happened to me as well. I applied on April 13 through the new system Pega and I too had exhausted my regular UI claim on 02/21. I must have been ineligible for the Federal Pandemic or regular UI claim because when Connect was finally open back up I had a link stating to apply for PUA. For some odd reason they opened my claim up starting 02/09/20 which is crazy as I had exhausted and could not have gotten any benefits until the CARES act came out which was March 27. From what I know you would have had to file an application no later than March 29 or after to be eligible. Yet I received all these payments for the rest of February the (275) and got two payments of $600 on 05/05. I have not seen any payments of the $600 since then. I don’t think the claims people know what they are doing and now they say you have to go baack in and click on link to modify your claim so they know when to retroactively pay you the FPUC $600 payments. I did this on May 15 and received an email saying they got my request and needed more info, for me to log in and when I did nothing was there.

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