Pandemic Unemployment Assistance (PUA) – Filing Delays, Back Payments and Amount by State


The PUA program provides up to 39 weeks of benefits, which are available retroactively starting with weeks of unemployment beginning on or after January 27, 2020, and ending on or before December 31, 2020. To qualify for PUA benefits, you must not be eligible for regular unemployment benefits and be unemployed, partially unemployed, or unable or unavailable to work because of certain health or economic consequences of the COVID-19 pandemic.

Note – PUA benefits have been extended in some states like New York, California and Georgia by 7 weeks, as part of extensions to state level extended benefit programs. Further those who were getting PUA payments in August and September will have automatically qualified for the $300 to $400 Lost Wages Assistance (LWA) unemployment benefits program. Most states have now gotten approval and have paid out the 6 weeks of funding available for this program (see full LWA state tracker), including retroactive payments,

While PUA is open to all unemployed Americans, it was mainly intended as a way to provide unemployment benefits for those who were working and are now out of work and were generally self-employed (e.g. independent contractors or gig economy workers) and did not contribute taxes towards regular unemployment. Those who had regular/W2 jobs are eligible for enhanced unemployment benefits under the PEUC program. Further details on program differences below.

Subscribe here to get the latest articles and exclusive content. Also follow us on Facebook and Twitter for micro real-time updates.

Delays in rolling out PUA program: State unemployment agencies and labor departments have experienced many challenges in rolling out the PUA program but all are now taking applications for individuals who are self-employed, seeking part-time employment, or who otherwise would not qualify for regular unemployment compensation prior to new provision in the CARES stimulus bill. This group of workers however may have a hard time officially proving their wages during the applicable 2019-20 wage based period, in which case their weekly benefit amount will be reduced based on whichever is higher – the record of wages already on file or the minimum PUA weekly benefit amount for the state.

How to Apply for PUA

To apply for unemployment benefits using the Pandemic Unemployment Assistance (PUA) extension provision approved under the CARES act you need to apply via your regular state’s unemployment agency. Many states have dedicated website links and call numbers when it comes to PUA benefits.

States have mandated that you must first apply for regular UI before becoming eligible for PUA. This is baesd on federal law which only allows PUA to be paid to claimants when benefits are exhausted or if you were deemed not eligible for them – which will be the case for gig and contract workers. While it is a cause of concern for many unemployed Americans making new claims, it is the way their systems are designed to handle the new PUA coverage and provisions. So even though it may seem like the claim was denied in reality it just means that eligible claimants have been denied for standard unemployment benefits (in place prior to Coronavirus/COVID-19), but will likely qualify for the new PUA benefits. Unfortunately this makes the application process longer and could take a while for you to get your PUA claim approved.

The amount of PUA benefits are calculated based on your previously reported income and capped at the state’s maximum weekly benefit amount (WBA). PUA benefits may not be less than half of the state’s average weekly benefit amount as shown in the table below.

Eligible recipients must certify for PUA benefits weekly like regular unemployment. Individuals receiving PUA will also still be eligible for the $600 FPUC weekly payments (while available). Once they begin certifying for weekly benefits they will not have to take any additional steps, and will receive the weekly $600 payments along with their PUA benefits.

Below are some frequently asked questions and possible answers to common PUA questions I am seeing from readers on this site (see the comments below for more questions and answers).

Will my PUA claim be paid retroactively for back payments (including the $600 FPUC and $300 LWA)?

This varies across states, but generally if you were eligible for PUA in a given week that retroactive UI benefits are payable, you will get the relevant payment for other supplementary enhanced benefit programs. Backdated payments will be paid in one lump-sum one to two weeks after you are deemed eligible for benefits. Note that backdated payments will also include the $600 FPUC payment if you were eligible for PUA during the period the FPUC program was active.

How Long Does PUA Last in 2020?

For those who are eligible for regular benefits, they will get an additional 13 weeks on top of their state unemployment benefits. For those who don’t qualify for state unemployment they can get benefits for up to 39 weeks until the end of 2020.

Why was my PUA claim denied?

Most PUA claims that do finally get processed by the state unemployment department/agency are being denied or rejected because the claimant is eligible for standard, state-funded unemployment insurance rather than federally funded PUA. Because the PUA application process and/or link is different to the regular state unemployment application process, it is highly recommended you apply for regular state unemployment first. Only if you are denied for regular state UI (and you will be notified that you are) should you then apply for PUA.

Other reasons PUA claims are being denied are due to ongoing “glitches” in unemployment filing systems/websites that have required a lot more updates to support the new PUA provisions.

Fraud checks or additional document verification where many UI applications are being flagged has also been cited as a big reason for PUA delays/rejections. This is not surprising since may gig workers and contractors don’t have standard unemployment documentation and so require extra verification and fraud checks. If you are caught up in a fraud check, please ensure to provide the required information to your state agency (who will contact you) to keep your claim processing moving forward.

PUA vs PEUC and State Extended Benefits (EB)

The Pandemic Emergency Unemployment Compensation (PEUC) and State Extended Benefits (EB) programs are different to the PUA program and claimants cannot continue in the PEUC or EB programs if they are deemed eligible for PUA. The PEUC is essentially an extension of regular state unemployment (funded under the CARES act) and allows for up to an additional 13 weeks of benefits added to the end of regular unemployment benefits. EB are an extension of UI benefits that occurs when a state meets the unemployment rate threshold for a designated period. For most states this provides up to 20 weeks of additional benefits.

Please note, if you had received UC or EB benefits and then apply for PUA, any week of regular UC benefits or any week of state extended benefits (EB) collected since February 2, 2020 will be deducted from the weeks of PUA you are eligible for. 

StateMaximum PUA Amount
District of Columbia$444
New Hampshire$427
New Jersey$713
New Mexico$511
New York$504
North Carolina$350
North Dakota$618
Puerto Rico$190
Rhode Island$586
South Carolina$326
South Dakota$414
West Virginia$424

This article was updated on October 14

Subscribe now to get the latest updates, exclusive content and related articles delivered directly to you

538 thoughts on “Pandemic Unemployment Assistance (PUA) – Filing Delays, Back Payments and Amount by State

  1. My daughter applied for PUA back on 7/9/20 because we did not realize that she was eligible. To date, she’s received a letter stating she was eligible from PUA, but as of 8/13/20 nothing. She’s about to start back to college and could really used the cash. We thought that maybe it had something to do with her identification so we uploaded her passport, ss card and an old paystub with her address. Trying to call PUA is impossible! Any suggestions on what she can do?

    1. It really depends on whether or not you set up for her direct deposit to her bank account or if you did not link her bank account They will be sending the payments on a US Reliacard

    2. yes I had to redial 147 times nonstop and it goes through u just have to constantly redial after about 30 min the call will go through

  2. I filed from Feb 02,2020 till current n still says g in progress but then I click on the date thats blue in its saying a pay date but there is no transaction number wut do I do. I got my card but nothing has been added to it. But its saying there is a pay date to each claim filed but I haven’t gotten any money from anything. ..

  3. Check all of your begin date… they changed my begin date for pua so i couldnt get pack pay. I emailed , called , but no reply. Maryland whats goin on

  4. Ok I’m in Georgia, I wasn’t eligible for unemployment but I was for pua so I did the app and it showed my weekly amount , and I would still request on the days I’m required too then I received the benefit determination letter . And still have been requesting but no payments , direct deposit info is there . I just don’t know at this point any help is appreciated

    1. you sound like me I don’t know what is going on and it is impossible to get someone on the phone

      1. I know here in AZ the prompts,That will get you right on through making no more than three calls and your in line,If it is after dialing the number Press 2-1-2-3-1 then your social then press 1 then your four digit PIN then 1 again it will say they can’t find you in the system don’t hang up,Because it will say hold on for the next preventative,It might be full sometimes it will promise you will get through don’t give up within the third try ..Good Luck

  5. Im in VA. My boyfriend applied and was approved for the PUA. Received his monetary eligibility amount and the prepaid card. Filed the last 2 week claims from july that popped up on July 18th & the first 2 that have popped up in August. Theres still nothing on his card. It says on the paper his PUA period started July 12th and the application was processed on August 3rd. When I call it says ” we see in the system you have filed the initial pua claims application but there is no available paid benefit week “. What does that mean? Is that because money of the claims are open because I’ve already filed them and now it’s just a waiting game? Also how are you guys checking to see when your supposed to be paid and stuff. Should I just switch the payment method to direct deposit to our navy federal account instead of the prepaid?

  6. Anybody from Georgia having issues? I filed unemployment in June due to a COVID outbreak at work. A month later finally got processed about 2 weeks later logged in and saw I was eligible for pua so I filled that out and requested all my payments old and recent. I got a letter that says my weekly benefit amount is 318$ it’s been a week since a requested and still nothing? On my application I put “quit due to reasons COVID 19 related” A friend told me because I put that as my reason I probably won’t get it but I’m freaking out I’ve been out of work for 2 months. Somebody please give me advice I can’t get in touch with anyone to help.

  7. Im in Missouri. I had reverted back to my construction work while trying to get a job in the field I just finished classes for when the pandemic hit and all small sub contractors were almost instantly out of work. I knew nothing about this until July so I applied as soon as I found out. I applied for unemployment first and was denied so I applied for the PUA on July 17. I was approved on July 21, got 2 weeks of the bonus $600 but haven’t received, or heard anything about, my retroactive pay. Is it that they are just that back logged right now or am I not going to get it?

    1. I’m in Jersey and I’m going thru the same thing. Collected the 600 for 3 weeks in a row and as of August 24th, I haven’t recieved anything.

  8. Does anyone know if it is worth filling an appeal for PUA back pay? Here in Texas, TWC said not being able to get through on their phone lines/ system to file a claim is not a good answer/excuse when asked why the claim was filed late. They denied the request for back pay…..

    1. Sorry to hear Texas is sooo wrong about that. This is a Federal Benefit that their system was unable to handle successfully. In my state we have Assembly Members submitting inquiries for us. Our State Labor Department has set up an Elected Official Inquiry link. There are definitely broken links in the automated systems around the country and also inadequately trained telephone claims center employees answering questions incorrectly!

    2. File PUA online for your State.
      Get what ever proof U have of calling like phone records emails etc

  9. I was getting PUA up until two weeks ago and now the site says I have no claims and will not let me
    file my weekly claim. Not even a warning or message why. I have read this can be a glitch with the site
    but its been two weeks now and like everyone else, I cannot get through to the phone numbers and no one is responding to my emails.

    1. Hey there sorry to hear about all of this i received a lump sum on june 13 for pua and ui then continued filing weekly claims from 6/20 until present claims said in progress i emailed 7 times filed 2 grievances filed a complaint with the attorney generals office no response from anyone past 8 weeks couldnt get through past 2 months myself no matter what time or how many times im in Arizona however yesterday i all of a sudden out of nowhere something told me to call the pua ui line again from a landline not a smartphone and wouldnt you know it i got right through about 230 pm i was on hold for only 45 minutes got an agent and come to find out it was a phone verification issue apparently the state sent out codes and emails to thousands of claimants to verify their identity but many never got the codes let alone were aware of it so for 8 weeks my issue could have been fixed in 5 minutes needless to say my funds posted in my pua portal the next day today so now im just waiting for the prepaid bank of america card to update so in essence what im trying to say is try calling from a landline and also file your claim from a laptop or computer because some cell phone carriers show an ip address from a different state other than where you are calling from I hope this helps Celeste

    2. Me too
      Same exact thing is happening to me
      The same exact thing happened to me and now it lowered mines and said it was gone to finally go through but I have no transaction number. Who the heck knows and likewise I can’t get In touch anyone no one emails u back phone is always busy

    My husband applied for PA PUA on June 12th dating back to his last day of work which was Feb 29th. He received his reliacard on June 28th but it only had one payment for week ending June 20th. Since then he has received every week’s payment but he is still waiting on his 16 weeks of BACKPAY. On the site it says these 16 weeks were paid and it has a payment date AND payment # but the money was never loaded onto his reliacard. Is anyone else having the same issue?? If the site says these weeks were paid out then where is the money? He has tried calling and emailing but of course there is no one to reach.

    1. Kristina I hope your husband gets it! I just got a call from TWC, I live in Texas. I have been off since March and only apply to apply in the beginning of Aug because phones e were not being answered and the site kept crashing and they told me that was not good enough excuse/answer for back pay, so no back pay . So frustrating!!!

    2. MY son applied and filed his first claim last week he hit the option for debit card will they send him a debit card he’s never had one before and his claim from last week said it’s been paid please help

    3. I have been waiting for backpay within the PUA – I haven’t even seen anything on my claim summary with the backpay weeks on my statement like your husband – did he have to do anything for that or just applied normally and it came up on its own once deemed eligible for the PUA?

      1. you have to log into your account , then at the bottom left where it says latest news read that area tells you who to email to request back payments

        1. Does anyone know about the appeal process? I have to file for an appeal because I filed late and requested back pay and it got denied. They stated being able to get through due to pandemic is not a good reason to receive back pay. Any help is appreciated. TIA

        2. Does anyone know about the appeal process? I have to file for an appeal because I filed late and requested back pay and it got denied. They stated it being able to get through due to pandemic is not a good reason to receive back pay. Any help is appreciated. TIA

        3. How long does it take them to do back pay payments my son requested his back pay a week and a half ago and still nothing

    4. I had the same thing happen to me in Arizona . There were date and a payment number . For 3 weeks the date changed like issue date July 27 then on the 27 th it changed to to august3 rd then aug 10th . Well on the tenth It changed to saying in process as well as my weekly claim . It is now Wednesday the 12 and nothing has been deposited into my account , not even my weekly claim .I too am not able to get answers Isabel emailed , called , and nothing . I hope I get it back o. Track soon

      1. I’m on week 12, got approved early on , sent reiacrd, put 3 weeks of payments on it and nothing since, it’s been over 12 weeks! I call and call, at least 3-4 times a week, when I do get thru I get a different excuse everytime! It’s this, that, in reality I think they mixed me up with next guy on file because they put wrong reason for me being eligible and want me to show proof that I’m a American citizen, which I never said anywhere I wasn’t. Took screenshots of search page where your supposed to put in issue number then fix it, I put number in and says no issues found with that number. Frustrated, hungry,soon to be homeless,

      2. Dame exact thing happened to me my backpayments kept changing dates just like yours and my weekly claim and back payments are in process here in Arizona what should I do

    5. There has been a lot of people that have been saying that it says it’s been paid but it really has not! So ii seen where they tried to deposit 12,000$ in someone’s account, and it kicked it out, the bank did, you cannnot deposit more than 10,000 in a 24 hour period! That’s federal!
      Also a lot of people’s PUA apps got hacked, you know the same people who worked at the IRS, and needed 5,000 in target gift cards! Well they send out fake emails trust me I get them all the time, it says your unemployment check is waiting click here to accept it! And then bam they have all your info, and forward you’re money to their bank!! It’s awful!

      1. I received an email this morning from upa my state legislator contacted them for me apparently where I rent my room from there are 3 other claims open for other people that live here so we all got flagged as possible fraud they ask me to verify who lived at my address other than myself so they could clear the active issues I hope this helps others you can call your state legislatures and ask them to call them they are the only ones that can cut through and get you on top priority list I called my legislator office last week and received the email this morning from pua

  11. So i live in california got approved finally on 8-2 for weeks from 4-29 till now on my account it says PAID lists about 6 payments all paid recieved a letter telling me i was approved its now 8-9 and i have been paid nothing my question is will all those claims with status PAID be coming all at once and should i worry since i haven’t received the debit card yet? Its been over 7 days should i give it another week before i worry about it? cause it says should recieve card in 3-7 days I’m more worried about the fact that there’s a lot of fraud going on in that my payments since they’re saying paid in haven’t even received anything to pay them to like a check or a card that they’re being intercepted are sent to somebody else or should I just give it a week and then start worrying

    1. I had only one payment that had already been sent to the debit card, which I had not received. The debit card issuer is called KeyBank, and I had to call them… They cancelled the debit card I never received they should me a new one oh, so you need to call them and do the same. Their number is 1 800 539 2968. That is the number to report a lost or stolen card

    2. No keep trying they didn’t list a payment I wanted to said my money is there.

  12. I live in Pennsylvania and was approved. I signed up for direct deposit but haven’t received a check or a card and no money has gone into my bank account. Sent an email last month for answers or help on the situation but haven’t gotten a response. It’s been two months now without anything but according to the system when I finish filing for the week, it states it has given or sent me the money but I haven’t received anything and I honestly don’t know what to do…

  13. Help cant seem to file weekly certifications for the back weeks since ive been unemployed i filed 2 weeks of regular certification since ive been approved for PUA no issues…. but no option to file for weeks since march. PLEASE i need HELP MY ELECTRIC IS BEYOND HIGH MY BILLS ARE PAST DUE…..I HAVE SPENT ALL WEEK TRYING TO GET SOMEONE ON THE PHONE BECAUSE IT IS TELLING ME ON THE WEBSITE THAT DES WILL ASSIST With all my backdated Weeks but i cant get a hold of them to do so, please if someone is going theough the same issues pls give me something anything info on what i can do or supposed to do calling is literally pointless.

    1. You have to manual put in every date from the time you got approved. I had to go back to February and put in every date from Saturday up until now. So I hope this could be helpful to you.

    2. I’m not sure what state you are in or if you figured your situation out but I am in Ohio and I filed on July 5th. I immediately got approved but, like you, had nowhere to fill in back pay weeks. I kept calling and calling. Finally last Thursday Aug 6th I actually got put on hold instead of disconnected. 55 minutes later I was able to talk to somebody. She told me that there was a glitch in the system and back pay weeks HAD to be filed over the phone with a real person. They neglected to let anyone know via email or pua site. Idk if this matters but I called right at 1 o’clock (figuring id try right at the end of lunch hour). Was on hold 45 minutes. The lady told me average home times ONCE YOU FINALLY GET PUT ON HOLD are 3 to 3 and a half hours. She also said that it normally takes 2-4 weeks before back pay will be seen BUT since we’re already approved and have received payments it should be about a week.

      I hope you get this figured out

  14. I’m missing 6 payments from unemployment I’ve been certifying for the weeks they’ve given me like normal up until July it stopped and anyone has yet to tell me when I will get my payment it’s been a month now is it someone higher up I can call and speak too my benefits suddenly just stopped I’ve given them all the information they needed still no response it’s very frustrating I have bills to pay has anybody else have this issue?

    1. YES me this week when I file will Ben the 6th week with no pay the week of July 4th mine stoped I received no emails letters calls or text to tell me I’m losing I can’t call them I’ve sent a thousand emails to them with no reply I live in Pa I’ve called my congressman and sent emails to our governor and still nothing

      1. I’ve called them multiple times they always tell me to wait it’s a waiting game at this point I live in Michigan it’s ridiculous and very frustrating for all of us hope and pray we can all get our problems resolved soon as possible

        1. I live in MI as well and have been waiting for weeks too. Haven’t received back pay or weekly benefits. How long have you been waiting?

        2. Michelle,
          I live in Michigan and have not received anything in 4 weeks now :-( I have messaged them 3 times and can’t get any reply. I try chat live LOL what a joke. I have back pay for a few weeks plus the $600 just says processed/pending payment. That has been there for over 2 months.
          I am broke like everyone else. Going to try to call the Governor next. I wish I knew someone that worked for unemployment.

        3. Omg I’m definitely not going to continue to wait especially for that long. Its ridiculous that it’s like this. I have patience but when it comes to something like this where we aren’t told anything or know what to do but to keep waiting it becomes frustrating. I have a friend that works for unemployment but he can’t do much but verify documents and they are actually working from home. Someone just mentioned asking to speak with a supervisor (if you ever get a hold of someone) and they can push payments thru. I think i may have to result to cussing someone out if i have to continue to wait with no one providing any type of update or information.

        4. I can’t get a hold of anyone, the lines are always busy and the live chats kicks me off. Good luck

      2. So many people are in the same boat. It’s UNACCEPTABLE that there is no direction, instructions or updates from the powers that be. Someone should be held accountable for this huge mess.

      3. Me too! I’m also in PA, I’ve called and sent emails to the governors office, as well as the senators. This is ridiculous! The lines are always busy which seems intentional because call after hours and it will tell you that it’s a line that hasn’t been activated! So unprofessional! I’ve sent multiple emails with no response. It’s sickening how this government will do its tax payers. I also was never notified that they would just stop my payments so abruptly with no known cause. I’m

  15. I’m from TN & it said I was approved i would receive payment in the next 10 days well today it said the money was sent to the debit card they sent me except when I check the card there’s nothing on it? I don’t understand i can’t get in touch with anyone of course so I’m so confused nor would they let me certify for the back weeks till I lost my job March 31st so will I even receive that back pay and where did the money go?

  16. I’ve been unemployed since April I’ve filed for PUA in mid July and was not able to file for the back pay that i missed i am i PA anybody know what to do

    1. You have to either send an email from your dashboard either the subject BACK PAY REQUEST and specifically request to be back paid from the date you last worked and briefly explain why you haven’t been able to work during those weeks (ex. My employer has been closed as per the governors order because it is not an essential business) or call the PA PUA phone number to make the request.

      Hope this helps!

  17. I received My PUA approval letter a couple weeks ago and I received my card 2 weeks after that and I never got paid. I am still waiting to be paid from March. I filed July 12 and it is now August how long does it take to get The benefits on your card?

    1. My husband recieved a letter stating he was approved for PUA 3 weeks ago. He has been claiming weeks which is 4 weeks now . Today he got a letter stating he was diened for PUA! I don’t understand what’s going on. We even have emails stating he is approved . Has this happen to anyone else? Btw we are in Georgia. We have called etc. I just want to cry!!!

  18. I applied for state unemployment the 29th of March, I got my denial letter shortly after. Was denied bc I only had wages during one of the base periods due to breaking my ankle so I was unemployed for a while, but they didn’t count my most recent pay because it was not in the base period wages dates. So my employment for 6 months before the lockdown started didn’t mean nothing. I didn’t know about PUA, so when I got the denial letter I thought that was it, just figure out a way to get things paid. I just found out about PUA in July because of a letter sent to me. Entitlement Determination for Pandemic Unemployment Assistance, that is when I started calling the unemployment office and looking up what I was to do. Found out that Kentucky residents are automatically considered for PUA. So I logged on to my unemployment account and checked to see what my status said…it said PUA so I requested payment, BUT I don’t know if that is how I was suppose to do it. It’s been a week and I have not recent anything, I requested again today. I have also been in the callback queue for the unemployment office for a week now. I’m in the process of looking for work now that most places are back to hiring, but I could really use that money…I’m over $1,200 behind in my rent and I don’t know how much longer my landlord is going to work with me on it. I did okay the first 4 months, but the last two months it’s been really rough. I’m going up to the electric co today to ask for an extension, which I know they’ll give since I’ve done good keeping up with paying that through all this. My question is, how do I know if I am actually going to get it? My UI account claim status says “your claim has been processed. Please request your payment as indicated during claim filing. Program: PUA. I am so confused and think that it is wrong that all I was sent is a denial letter, nothing about this PUA until July.

    1. Kentucky is processing claims really fast. You are following the right steps and that’s why you got another letter about your eligibility and your benefits with PUA.

      You will request your first payment 13 days after you file your claim. Payments can be requested until Friday of the given week. You will need to request either by calling 1-877-369-5984 or visiting Pandemic Unemployment Assistance (PUA) claimants must request payment by visiting​

      According to the official website should be paid within 5 days.

  19. I’m in Pennsylvania. I signed up for direct deposit but instead got 2 checks in the mail. And neither check is even close to what the website said I’m getting. Why is that? Will I be getting more checks until it equals what I’m owed?

  20. I filed for pua. 6days later my weeks poped up. I filled out my wks and 3days later they sent my 12k$ to my cash app and it was failed bc they don’t mess with cash sop &cash app don’t receive 10k r more in one day. My prob is how long does it take them to send $to my bank I updated. Next day I called the line and gov2go app I updated my navy fed bank direct deposit. It’s been 2wks. Will they send it to my bank? When? How long will it take? Any of y’all had this prob? Any help please. Thank you

    1. What state are you in? Hoping they do the same for me, I have been waiting almost a month they have answered when I call but said they were backed up in SC from all the claims filed after July 4th. They responded quickly to denying my UI which I knew because I still have a job, just can’t work due to hours cut in department when my kids school close that put me all the way on leave, and then I have my granny who I care for. So my boss sent info for me. Then unemployment agent did the PUA claim and interview. She said I should be approved because I already have all documents, work and paystubs, and schedule showing haven’t work since April. Plus letter from grandma doctor that she high risk and from my boss. So now when I call they all just say give it a few more days to process. Original date was 7/10. Then PUA interview was done and documents submitted, and all 7/13… yet I’m still pending resolution. I’m trying be patient cause I know they over worked and short staff, but I wish I could have date at least for bills. They processed you fast that’s why I asked what state!

    2. I am un AZ and also had my back pay benefits sent to a chime account quch was sent back to azdes Now i charged my bank and updated it and have bee. Waiting over a month to recieved my back pay still no luck

    3. Hi Brandon,

      I have a question… when did you file for PUA and did you have to request any back pay? And if so how many months did you get for back pay if you don’t mind me asking.

      Thanks so kindly

    4. Gov2go app is for payments made not recieved according to an email I recieved from Gov2go support. You will need to call the automated system at VEC to update your bank info for incoming payments. I also had CashApp with my retro payment rejected and I still haven’t recieved it. I was told by employee of VEC that people are still waiting for it months later due to excessive fraud cases involving CashApp. It’s been 5 weeks for me. I get my weekly payments but still no retro.

  21. I live in Texas and tried for a while to apply for the PUA for my daughter with no luck. Called a million times no luck. finally able to apply on 08/03/2020. I seen an update for her with an approval and date to request pay but it does not say from what date she will begin to get it. Does anyone know if there will be back pay? Someone please help…………..

  22. Hello we are form Texas. I tried for a while to apply for my daughter and could not get through, called a million times no luck. i finally was able to apply on 08/03/2020. Her last day of work was 03/22/2020 which i put on her application. Does anyone know if she will get the backpay?

    1. She/you have already applied for the PUA, not regular unemployment…but PUA. You cannot file for PUA until after she has submitted a claim to her state agency for regular unemployment. If she requests payments from those dates. Regular unemployment requires you to certify each week, PUA requires you to “Request Weekly Payment”. I didn’t know that either, but YES, she can get back pay, she just has to claim each week individually.

      1. Do you know if that will be an option online or do I have to call? I have been calling and calling with no luck. We also filed late, will that be an issue?

      2. I filed for PUA and it doesn’t give me the option for request payment it only gives me the option for recertify weekly. Did I do something wrong? It also says active issues: yes & under review: no! Do you still receive a debit card in the mail even if you’ve not gonna be approved? Help! Please and thank you

    2. Unfortunately she missed the cut off date, which was 7/25/20 when the program of the $600 ended.

      1. And to top it all off the email is full and can’t receive anymore emails my email to pua to verify my identity is full so I can’t even let them know I uploaded documents ‍♀️ Wow I have not received payment in 6 weeks now it’s at I’ll saying in progress I’m about to be evicted from my place I pay 130 a week for a room and it’s now the 6th week I’ve not paid I can’t find work due to everyone trying to catch up for from the shut down or being slow I Fontaine’s know what to do anymore I’ve never been this broke I would still be working if it won’t for this virus I’m so messed up and don’t have anyone to turn to

  23. My son applied for PUA in PA and received his card yesterday. His 1st claim week was deposited on it but no back payment from when he was unemployed since March 15th. Will this come latet or does he have to do something additional to receive it?

    1. When did your son apply my son applied last week did his first claim Sunday and still no card

      1. The card may take two to three weeks to arrive all while funds are being deposited. What state are applying from?

        1. I think back pay ended on the July 31st deadline for the extended benefits. From what I seen there is no longer an option to submit more than one certification unless you miss a week you can do 2 but no more.

    2. I am from PA also. My husband applied the first week of June and filed for back pay since his last day at work which was Feb 29th. He received his reliacard with only one week payment on June 28th. Since then he has received every week going forward but is STILL waiting for his 16 weeks of BACKPAY. He can’t reach anyone on the phone or thru email.

  24. Help!!!!I applied for PUA benefits on July 14th and was approved on the 27th. I did all the certification for 17 weeks. All the confirmations are posted. I set up for direct deposit. Yet, it stated pending issues. Checked the correspondence section and nothing posted about any issues. What should I do?

    1. I’m going thru the same thing as you. I got my card almost 2 weeks ago and still not one deposit has been made.

    2. I’m going thru the same thing as you. I got my card almost 2 weeks ago and still not one deposit has been made.

    3. What state are you in. I applied in NYS on July 3rd and I am still waiting to hear. I received a letter of monetary determination July 15th but nothing since then

      1. I just went through a 5 week issue with PA PUA. Originally when I started getting my benefits, I was using my PayPal for payments… They eventually changed it to the debit card bc of all the scammers but then for 5 wks it said “pending” and everything said $0.
        So, I found out that I had to upload ID verification to the document part of the portal (I sent my ID, BC, and gas bill for proof of address) after I uploaded everything, I had to email and let them know that the ID verification documents are in the portal

        And on the email, I had to include my full name, claim number, last 4 of SS, address and phone number.
        Idk if ur issue is like mine, BUT if certainly can’t hurt to do what I did)
        I hope everything works out for you

  25. My husband and i did our unemployment i qualify for 235 a week. He is still on his ui unemployment. They still have not sent him the link to the pui . i know he dont qualify because of his hrs
    They told me they will pay me feom febuary 2 up until december 26 2020.
    I did my weekly claim from january 06 2020 everything is pending still beside 3 payments that was deposit into my account it say on 07-13-2020
    One of my payment in between sayed excess hrs.
    And they was skipping payments. .these last 3 weeks i claims also . nothing . whats going on am i not going to recieve anything? I have 26 weeks pending still and it say i have 40 more weeks to claim ?? This my first time what i do and how much longer am i going have to wait ? I recieved my card already why am i not receving these last 3 payments from when they did payed me those 3 weeks and why is tge other obe fron febuary 02 still pending?

    1. Hello so I found an answer so I called this morning myself cuz I was having the same situation so the thing is just because it is over $5,000 it have to go through a second review because of the bigger amount through a third party Bank once they’re done doing there review and they will release the funds so you still will be getting the money it’s just a waiting game, although they couldn’t even provide the date I hope this helped out have a great day.

  26. I have been getting my payments upt 4 weeks ago it keeps saying in progress i started calling in the morning and finally got through after 4 weeks of calling the rep said i will get my money in 24 to 48 hours that was friday morning hopefully its resolved because i sent all my id my social and my birth certificate too verify my identity so any suggestions or thoughts to make me feel at ease please i live in PA

    1. I was in same situation, and 4 other people I know, says same as yours, I have emailed, chat line ,called and nothing

    2. Hey Lisa I’m having the EXACT same problem. I was getting payments then all of a sudden read “in progress” I uploaded the verification documents still no luck. Have you had any success getting your payments. Can you give me the number of the rep you called. I cant get through to anyone! Please HELP!

    3. I having the same problems for the last 3 weeks said in process and said 1 open issues but don’t inform me what issue are

  27. Hello, so I have filed for the PUA on July 14th, it got approved and I got a letter of approval as well. I have it setup so that I receive benefits via direct deposit. It is now August 2nd and I still have not received ANYTHING. I’ve made all of my weekly claims and the system says “I will be paid this week…” Can anyone please help me with this matter or know anything about this? Anyone else go through the same irritating process? Please help.

    1. Similar to mines as well . nothing .
      I only recieved 3 payments and the rest pending. They release 3 payments to my account the same day. Everything else is pending they tokd me with in 24 48 hrs i will recieve mines but 6 weeks later . nothing at all.

    2. My daughter filed on July 15th. We are in PA and PUA is no longer being paid via direct deposit. She received a Reliacard, which is a debit card. She just received it in the mail (white envelope from IN) on July 27th. You will activate the card and your funds may be on the card immediately or the next 24 hours. Hope this helps!

      1. Hello Tara!! First, thank you for your comment!! I filed on July 20th. I live also in PA. I put my bank account on it for direct deposit. Did she changed for the option of the debit card or it happen automatically? I have been waiting but nothing still I’m waiting a little worried. I have been trying to call but nothing also.

    3. Is there a number you have to an automated system stating the payment date?

    4. Me and my son is going thur the same thing. It’s very frustrating. We sent it what they asked us and we also set up our bank acct. But still nothing. It’s been over a month. We are about to loose our stuff. Scared and angry

    5. Every time it has said I will be played this week I have recieved my weekly payment on monday evening but no back pay I have no issues and have 21 transaction numbers for my backpay but the date keeps changing my next date is aug. 19th but as soon as aug. 10th is here it will probably change again! very frustrating especially since I have had no issues

  28. i filed foe benifits on 08/01/2020 will they still honor my application for pandemic benifits

  29. need help how do i report that friend changed phone # and address on pua claim .can i find out address put for i believe she recieved my bank card. for i havent recieved anything been more than month now i appled. please help me

    1. go directly to bank first they will shut down account and the funds will not be available anymore. then you must contact edd to rectify situation.

  30. I was on regular ui and was waiting for 7 weeks for an investigation to happen waitted and waited for a call nothing go on tl check stuff due to a email i got seen it now says to apy for pua which ks fine my qustion is wi i get the back pay from all thoes weeks they took to figure kut i needed tl switch to pua

    1. Yes, you will absolutely get your back pay. It is a time consuming process to apply for back pay but worth your time.

      1. do you have any advice for people in PA to do this? I have proof of my application, dates submitted etc and still it claims I stopped working June 12th when in reality it was April 7

      2. Update never got a call from investigators checked this am everything had been done and changed said i would get paid 8/ and its 10 pm on 8/ 3 and Havent recived my money called earlier on in the day they saod ot coud take 48 hrs to show in my account when i never had that issues so here i am waiting again

  31. I applied yesterday and they sent money to my bank which is chimes when do you think I’ll receive it

  32. I am in Louisiana. I have called our hotline every single day since July 12 and cannot even be placed on hold. It simply says “due to high call volume, we CANNOT take your call at this time”. So frustrating! I received my approval letter on July 12 and it says my effective date is June 6. I started filing weekly certifications as soon as I found out I was approved for the PUA on July 12, but had not been filing the weeks prior thru June 6. Does anyone know if I will still receive my back pay even tho I have no way of filing those prior week certifications?? It’s so completely frustrating and I see everyone is having their own specific issues so I’m reading as much as I can so I can ask all of these questions if I ever get thru to a customer service rep!

    1. I applied june 12th i have recieved my card and have done every certification weekly. I however am in ohio but i havent even received not one payment. I have sent them what they have asked for and done everything i get threw when i call but i have called 4 times and everytime its next week…but still nothing and im in shut off for all utilities plus going to loose my house. I am a single mother of 4 kids so it sucks and nothing you can do but wait thats what they say.

    2. Hi kate
      I personally just pressed the #1 three times and spoke with an agent. ive been waiting since 7/1. irs sating “still in progress” . all they are telling me are its a delay just keep filing and i will receive retroactive benfits once benefits are applied….HOPE THIS HELPS! GoodLuck

  33. My name is Tamara.G and I am in Columbus Ohio and my account been flagged as fraud every since July 15, 2029 . I’ve reached out to pua almost everyday with the reassurance that they are going to unlock my account. The reason they flagged my account, supposely be because I was using cash app for my direct deposit. Now I got to submit 2 picture identication, SSI card, birth certificate, proof of my address, statement from my bank, a letter for my employer but I’m self employed , however I still got my clients to verify that I work for them. Also an representative locked my account a second time for no reason. And they all are giving different stories. Nor will they resend me the link for I can get this issue resolved. My bills are coming in August and no money is coming from PUA. Please anyone help me.

    1. I just got lied to by an representative today. He will not give me his name nor identication number. I called earlier an spoke with an young lady,who actually helped me by sending me the links to upload my documents, however she didn’t send enough, so I called back in again & was placed on hold for an hour just get lied to, by saying he can not send me the link while my account is closed. Now may I remind you guys that I had just received the link but not enough of them. I’m littery lost for words. Cause this is getting out of control.

      1. I can’t get through on the phone I didn’t know there was a link I just resent every document I could think to though the pua website I guess that’s not gonna b enough. I’ve been without a payment for 2 weeks as well. If u get the info could u plzzz pass it on!

      2. You have to keep going into the issues and determinations clicking a little box right above the previous little box and add more information like PDFs Michelle really all you should have to do and I had the same scenario literally same scenario but just submit front and back of your ID your tax info from last 2 years birth certificate and and literally just type out if you have to and explain to them of what you doing for self employment , really shouldn’t have to do much more than that. Cuz I can tell you honestly I don’t know and exactly what I sent that was on you know the questionnaire nothing but it’s pretty much all I sent and I was cleared not much longer I took a couple days for that and then I was cleared of only one of my issues called them again and then dude did something for me on the phone said it might take two to three days minimum to a week to week and a half tops for the last issue to be cleared and everything else as well but funny thing is is it literally took until the rest of the day instead of taking at least two to three days so and that was now going on to two days ago but my s*** has been said paid since and right now currently waiting for payment to come through which I was hoping for it by now but hopefully it’ll be within the next few hours. and I apologize for the length of this reply loland if any parts of it make absolutely zero sense it’s because I’m using voice to text my bad

  34. I have been trying to help my son since March. We applied 2 times for PA, the first time was regular UI.. After not getting anywhere weeks later, we went in and reapplied for PUA. We got all the numbers and everything confirmed when we finished and still nothing weeks later. I go in today to check on the progress, if any and all the claims that we filed are gone, as if we never filed!! Has this happened to anyone? What should I do? Refile?

    Please, if you have any info on anything like this, I would appreciate it!!

    1. Refill again and I think the reason is just down to incomplete filing of proper info ….I had the same thing happen to me and I did refilled and got it done

  35. Pennsylvania-My claim eligibility date is July 12th but on my application I stated February 2nd was my last day of work.I had no idea about PUA or being able to claim. I provided the proper documents have my card and received the last two weeks of payments. However I can not back date anything and for my own verification purpose, I actually recorded my whole application process.I can not back date anything at all, the phone number for PUA is either busy or not working and numerous attempts for email have not been answered at all. Does anyone have any insight for any of this?

    1. i have the exact same thing going on. except i just filed mine today. but my claim effective date is today’s date and not my last day worked in March. have you figured anything out. i don’t know what to do

      1. The same thing happened when i filed for my son you have to call until u get thru then they will back date ur pua. Thats what he did. Good luck

    2. I live in ohio and i filed for pua well it would not back date back further then one week. Well I called and after a hour and a half sitting listening to the recording i finally got to speak with someone found out after all the fraud that was going on YOU HAVE TO CALL AND TALK TO SOMEONE TO BACK DATE UR CLAIM Hope that helps ya but that’s what the lady told me and they did back date it as well ..

    3. Hi I’m VA I filed for my PUA bennifits on June 27 I never got any weeks on my timeline then I summited it July 18 an 25 so finally just 3 weeks appeared on my time line I even got confirmation# saying my PUA appreciation had been filed I been out of work since late March .now I’m down to the last little bit of money to my name why didn’t more weeks appear on my timeline an for the thee weeks that did appear on that still haven’t hit my gov2go card as of yet do anyone no why I didn’t receive my back weeks an who do I get in contact with about my back weeks issue help me please someone

    4. You have to email for back payments and give a reason why you should get them…such as been off because my employer shut down, laid off Or caring for family member. I’m in Pa filed July 26 and sent an email asking about back pay according to the Pa website it should take 1-2 weeks to receive back payment.

    5. You have to call until you finally get ahold of someone. Try calling from a landline and either first thing in the morning (start trying like 10 minutes before they actually say they open lines I believe its 8am so start at 750am) at like 1pm right after lunch. It’s a major pain in the a** (excuse my language but it is). It will probably take a while to finally get through to someone but it is the only way to get all of the back pay and the back pay of the extra $600. Hope this helps a bit and good luck.

  36. I live in Ohio my pua was accepted and received my reliacard. I had to send over my license for identification verification. I did this by june 20th i was told at the beginning of july give it two more weeks but still have yet to receive anything. Can you help!?

    1. Same here! Exact same! When you call if you get to talk to someone they say give it one more week!

    I hope this helps someone. I know it took a lot of networking in order to find this information. But…….
    there’s a form you canGoogle, it’s 56923.Once you’ve gotten the form, the correct email is in the body of it. I actually answered my daughter’s phone last Saturday and it was a rep from PUA. I was able to ask her so this information. came straight from an employee of the Government. Good luck,if I can assist you any further, feel free to find me on Facebook messenger. God Bless!

  38. hi I am approved for unemployment ,they had been sending me weekly payments but then they asked me to verify my identity I sent my documents ,and then they verified but they deposited the money and the transaction status says rejected payment, what can I do or does anyone else having these issues. bully the way when they sent me a notification asking for identity proof,they said they have to closely account ,and once they finished the investigation they would send me another another card,but I spoke to someone from unemployment they said that they haven’t sent another card.

  39. Im in az my husband and i both were receiving pua we had to request a new card for him and since then his payments have stopped even though he received a new card with his remaining balance. What do i need to do to get these started again its been 6 weeks!

  40. I am self-employed. I got denied for unemployment on July 11 and subsequently applied for the PUA in North Carolina. I’ve done 17 weekly certifications dating back to March, and I intend on doing one when this week’s comes out. The problem I’m having is a week and a half ago I was told that my claim was escalated and I should receive a call back in 48 to 72 hours. No call back, claim still says pending, and I can’t get anybody on the phone. North Carolina is backlogged big-time but I want to know if there’s a better way for me to expedite my process. Unfortunately I have family that is ill overseas, and am flying abroad in mid August, I can’t access the website/phone from there. Hoping to have a resolution before then, and appreciate any pointers. anybody.

    1. Hi! I also live in NC. I’m self employed and lost work immediately on March 17. After the relief package passed, I knew I’d first have to file and be declared ineligible for regular UI, which I did in March. A day or two after they started accepting PUA claims in late April, I filed for PUA.

      I never was able to fill out weekly certification on line or over the phone. There was just no link to click, and when I called and entered my claimant ID and PIN, I was told I didn’t qualify for UI and would have to use another program.

      All this time my PUA claim was pending and no one can tell me WHY my claim is pending and what – if anything – I can or need to do to get it moving.

      Ive called the PUA hotline many times since early May. No one can tell me what the hold up is. I’d expect that if I had not done something correctly, they’d notify me in writing. Nope! All I’ve gotten from NC DOC/ESC is emails telling me to log in to my account and check for messages. When i do that, all I see is two notices telling me I’m ineligible for UI, but nothing about PUA! Then I get the same docs mailed to me via USPS.

      I’m not the only one. A friend applied for PUA but at least he got the correct PUA (not UI) questions sent to him. He filed out his first Weekly Certification but they booted him off line during the process then kicked him out for not filing completely. He called them and they fixed the problem – and finally got paid after 10 weeks of waiting.

      I’m waiting 14 weeks. Since filing my initial UI claim I’ve spent 85 hours dealing with it over the phone or on-line. In the last two weeks I’ve spent 25 hours talking to perm ESC staffers, ESC temps, and PUA contractors. They all asked me why I hadn’t filled out my weekly certification and I told them I’m on a Mac and I had no choice/ability to file weekly certification – there was just no link to click. So someone said they’d open up my claim backdated to March 17, but they really only started another UI claim backdated to early May. I had a link for weekly certification, and when I called the PUA hotline to ask about the incorrect backdating, I was told they’d also sent me the incorrect Weekly Cert questions. They said they’d escalate the complaint, and that I’d hear from someone in 24-48 hours, but nothing has happened.

      Last Friday I was on the phone with 5 different agents. Two disconnected me due to technical problems. Two disconnected me when they said they were trying to transfer me to a supervisor. The 5th guy told me realistically it was taking 7-10 days to get calls back from a supervisor with escalation.

      My question is why is NC DOC/ESC so screwed up that it requires this much wasted time on our parts trying to resolve issues like this??

      I’ve even called a local news troubleshooter, my state House member, and a friend who works for the Governor. But nothing has happened to move this forward.

  41. I got approved for my pua an set up to get a debit card in 3_5 business days no card what do I do

      1. I’m from Arizona and I got my certified payments except for my backdated payments that are certified for 07/20/2020 that day came but didn’t get in on my account then benefit date for backdated payments switch to 07/27/2020 will still get if it ends pua payments on the 25 th of July please some one let me know thanks

        1. My mom is having the same issue getting payments but no back pay date like yours changed to 27th but now changed again till 8 3

        2. Arizona Pua Same issue here. Payment date showing on claim was 7/20 for all the retroactive weeks of Pua Originally. However on 7/20 I received Payment for current week only.
          The payment date for all the retroactive weeks then changed to 7/27. However on 7/27 I received payment for most current week of certified unemployment and the payment date for all the retroactive weeks
          Again jumped ahead a week to 8/3. What’s going on? Will I ever receive lump sum payment for retroactive Weeks?

        3. I’m having the same issue now it’s jumped to 8/10 has any of you found a number to call?

        4. My paydate for all back pay just changed again from 8/3 to 8/10. Before that it changed from 7/27 to 8/3. Does anyone know why this keeps happening?

        5. I am also in Arizona and also got my certified payments, but the backdated payments the payment date keeps changing each week. Were you able to find out and additional information on when the backdated payments might come.

          Stay Safe

        6. I got my card July 07 and 4 weeks of benefit but not 12 weeks of retro missing benefits, that say “Paid” and taxes were taken out. Seems like there is some money missing here in Arizona. The only Issue I have it says I was ‘paid’ and taxes were taken out but I was not ‘Paid” benefit’s for anything before 07/01.

  42. My husband filed for UI in NJ in April, they denied him, they said file for PUA, he did and now it’s almost August and he has heard nothing at all. What should he do??

  43. work in GA – unemployment- but live in WV .. covid 600+ wk ! question is, i have been off work since march 7th i didn’t get to sign up (my fault due to thinking i hit submit )lol till june and got my first payment a few weeks later and have received the 600 plus for about a mth now . my question is how do i claim the weeks that i was off work till the end of june? please help!

    1. Hi Michael, Im also receiving GA PUA. All you need to do is ͏type in the date each week that you were out of work, answer the questions, submit, and then repeat for the next week. It is very time consuming because you have to do each week separately. But it’s well worth the time.

  44. Hello so i applied for PUA in Utah back on july 8th and have been waiting patiently for a response, i have also certified for previous weeks unemployment, now my question is on the pending weekly ceritifcations they say in process, and my initial PUA application said in review up until today where it now changed to in process as well does this mean anything?

  45. I need help I have been getting pua for 17 weeks I have received payment for 14 weeks of that the past 3 weeks I filed are still saying in progress can someone please help me my claims for all 3 weeks have the 195.00 but no amount for the stimulus payment and it says still in progress I live in Pa is anyone else having this issue please let me know I have tried emailing them and have received 0 reply’s and I can’t get through on the phone to them.

    1. Daisy, I applied for PUA in PA back on 6/24, received the card but haven’t received any money on any claims going back to March. They all say “in process.” Even when u call the number exactly when they open it’s always busy and u can’t get through and I’ve sent like 4 emails and haven’t gotten a reply back to none. Good Luck

        1. No I’m still stuck on still in progress for the past 3 weeks I claimed for still no letters came in the mail and no emails I received 14 weeks and then 3 weeks ago it stoped with in progress I still have money available I sent email after email and still no response I’m so confused at this point it looks like they would have sent something saying they need info or they would be stopping pandemic unemployment you know

    2. Yes I’m having the exact same problem me and my husband both have been collecting for two months faithfully and our last three payments are just saying in progress we are not receiving them do you have any idea why can you help me I’ve been trying to contact these people for weeks I just came across this website I’m going through the exact same thing you are what do we do

      1. Does anyone have any insight on what’s going on why it says in progress for the past 2 weeks please I need to know this is crazy I’ve not received any letter or emails from them saying the reason why I’m in hold under still in progress

        1. Yeah she more than likely have a code 424 a hold was simply as going to want you to send in copies of your birth certificate social security ID at Setia as a sign that it’s really you hope this helps

        1. No now it’s week number 4 saying in progress no letters or emails from them and no calls I changed my direct deposit to paper check this morning just to see if that will update on pua website if anyone knows what we should do please reply and let us know I’m about to lose my place to live I have no money to pay my rent and put in applications everywhere I have applied for tells me we are not hiring at the moment that they are trying to gain business back from being hot from the virus I’m so screwed

    3. I am having the same problem, got paid for 14, and haven’t gotten paid since. Its now 6 weeks. Any help would be gratefully appreciated.

      1. Same here Donna I live in pa got deposits for 13 14 weeks then just stopped and says in process yet no 600 payment pending amount for the cronia benifit. Hooe o get back pay for that as it was still active for the 5 weeks Ive been in process

    4. I live in hawaii and it’s been about 6 weeks and still saying pending. This is getting ridiculous

    5. I have the same issue had no problem quilifyong for PUA got back pay and then so forth the weekley UN and the 600 from gov. Now anput 12 weeks into it I stopped receiving checks or deposits and it says” in process”, just as yrs is saying. I thought maybe they need pay stubs so I sent them thought they may need ID so I sent them that…but nothing. Its been going on 6 weeks no money. And please can soneone tell me, do they still owe me the 600 along with my unemployment weekly money, as the program waa still running. Please someone HELP. Daisy, did they need any proof of docomtation off you that you know of andvdidnt send? Could be that.

      1. No I’ve not received anything from them text/emails or letters I got paid for 14 weeks then the week of the 4th I filed it’s in progress along with the past 3 weeks after that I’ve called every number there is and sent emails to every source I’ve found on the web for unemployment it says I have 4,800 left in my balance to be paid how ever this past Monday it went from 4 issues back to 2 on my dash board when I click it and scroll down it says no issues have been found for this claim my rent is coming due and I have no money I’ve applied for jobs everyone tells me they are trying to recover from the shut down and being slow that once they pick up they will call me I’m going to be homeless because of pa not paying me it’s funny how they can pay someone that has not worked and are on drugs but when it comes to people that are honestly hurting and lost there jobs they cut our shit out I need help and advice

        1. Daisy, at least you were getting checks for 14 weeks, there are lots of us that haven’t got anything!
          Mine has said , Active, eligible , and pending for 12 weeks! I haven’t got anything! It sucks for all of us! There are scammers out there and they send you unemployment emails, and people open them and click on where it says , you have a check waiting on you, and bam they now have breeched your info you put in, so much fraud going on that it has screwed up all states unemployment! I know the workers are just as aggravated as we are, dealing with people cussing and yelling at them. I hope your stuff gets resolved along with everyone else, but I think everyone calling them all day everyday, is just taking up time where they could be working on getting this sorted out!

    6. My wife and I are both on PUA and have been since April and everything has been fine, going on 5 weeks now and no payments since June I called and talked to a nice rep and she said that more than one person filed claims under the same address I said yes we all live on the same property and are all unemployed and our employer is still closed she said she did something and to check my dashboard in 48hrs and still nothing has anyone dealt with this

      1. I’m been trying contact people for weeks if u have the number u called can please send it to me thank you

    7. The same thing happened to me. I am on my 4th week of “in progress” with everything $0. I uploaded to the portal a copy of my DL, birth certificate, and gas bill to verify my identity. Then I emailed DLIVerify [at] to let them know I uploaded all my ID verification in the portal. (In the email, you must include full name, claim #, last 4 of SS, address, and phone number). And, then they said I just have to wait…. Been waiting over 4 wks and getting extremely frustrated. I’m also in PA. (**I found this info on Reddit and thankfully when I did get them on the phone, it was the correct thing to do)

      1. Hey Lia are you still waiting? Same thing happen to me . I’m from PA on week 10 with $0 I upload stuff as well

    8. having the same problem. The reason your payment is still processing is because of an IP address which they need to verify your identity. So you have to send over a copy of your drivers license, tax forms, social security card and birth certificate. Send everything to this email address and make sure to upload the documents in your PUA dashboard as well

      1. I’ve sent everything I have all my personal documents was in a house fire I don’t have my ID or ss card or birth certificate that was all in the house fire idk what to do about getting a new one and I don’t have the money for a birth certificate on line I have literally nothing in my account I did call my state legislators office and the senator For my county called me back and said he would help me look into it that it could be a simple glitch with me not receiving any calls letters text or emails I pray someone can help me I sent in the w2 the release form from my employer for unemployment IRS papers that’s all I had that was at my sisters house

    9. Call your state or local rep. They will help you. I called a few weeks ago because I haven’t recieved pay in over 8 weeks but on the website it says all weeks are all payed. But I contacted my state rep for pa and they reach out to unemployment to get the ball rolling to fix it since there is no way for us to get ahold of anyone

  46. Can someone let me know what I should do if I’m from PA but I was working in Florida for almost a year and and receiving pua Benefits from down there but I move back home to Pennsylvania. Benefits from down there but I move back home to Pennsylvania. Do I transfer it or what I’ve tried looking it up all night and can’t find much? Please help!

    1. I am not entirely sure but I was living in PA and working part-time in Maryland. So I will try to answer as best as I can. I called the state of Maryland and they said I had to file for PUA in the state I reside. When I filled out the initial claim for PA there is a section about employer TAX IDs and there is a button that says “click here if you earned income from a state other than PA” and then you can enter that information there. You can also upload your tax return and any documentation for 18 months ago to show your income from the other state. I sent a PDF of my W-2 from Maryland as well as PDF of my 2019 tax return. When you fill out the weekly claims for benefits it asks you which employer and shows you a drop down menu of the employers you had previously listed, including the out of state. If there were multiple earnings from different employers there is an option a few pages later to add more earnings from another employer and then you would be able to indicate which one.

  47. Hi my claim is through NY, I have received just about all of my PUI benefits, however, I am like 5 payments behind for the $600! July is the last month of those payments, will they still deposit back pay after, or is it just a done deal the last week of July? Also, is there any contact info you could give me so I can attempt to speak to (or email) concerning the back pay?

  48. I have been receiving payments however only since May which was I first applied. I spoke to rep and they changed my effective date back to March. How do I file for the back date missing weeks or will they just send a check for the missing weeks from March to May? On my dashboard my effective date did change from May to March but how do I file for those missing weeks? Thank you.

    1. If you speak to someone, please post! I’m having the same issue! How can we file for weeks prior to being notified of approval?! I only spoke to our local office at thecareer center and was told I could request those weeks but how in the world can we speak to ANYONE to request ANYTHING!? and Will the 600 still count if they make us wait months to reach them?

  49. Hi..!
    I got denied from regular UI but they send me PUA it’s been 2 weeks after o complete my PUA.i am certifying my weekly claim.but still don’t know what’s going on.but I received a letter of denial from regular UI but next day they send me online PUA forms which o completed.soo what’s that mean ?

    1. Did you click on “Payment Request?” If it goes thru, log out and log back in and hit “Payment Request again”….keep doing this until it’s all up to date.

    2. Just wait like evryone else. Just because they sent you to pua doesn’t mean you jump in front of everyone else. It’s only been 2 weeks. You have to wait like everyone else.

  50. Hi, I didn’t have my seasonal job to return to bc of Covid. I was also placed out of my on-campus job (I’m a student). I recently started working ~2 weeks ago, early July (40 weeks, 10/hr, abt ~360$/week). There were months where I wasn’t working/receiving pay bc of covid, am I entitled to the 600/week for the months that I didn’t work?

    1. Yes. If you qualify for state UI for those weeks. You need to apply for your state UI and confirm eligibility.

  51. My situation is in March I applied for regular unemployment because they said I had an open claim then I finally got denied due to job separation in June and the director of unemployment said to file for Pua I would be excepted it’s been five weeks now I got approved for Pua but no money coming in still says pending does anybody know how long it takes for them to verify my is so hard I don’t know what to do anymore

  52. I live in Texas I got approved for my benefits in late May but been off work since April 20. I haven’t received any back pay I’ve only received benefits for June so far. How do check on status of my back pay for last 10days of April and all of May?


  54. I live in Florida and applied 4/9 when CONNECt system was down on mobile website yet my application date is when I applied for PUA after finally being deemed ineligible for state Unemployment . How do I get retroactive benefits and my date changed.

  55. Hi, I applied for UI in late April, I was denied last week but was given a link to apply for PUA, I turned in the 2019 tax return, now on my UI page it shows that I was paid today through direct deposit. First question is does it take a few days from the date it shows paid to actually hit my account. Second question is since it is showing all this and the paid date does that mean I was approved. It says claim information, than a breakdown, weeks claimed then it shows I was paid today but was not yet. A previous post said that Ga is no longer participating in direct deposit as I opted for that but the site has it listed as direct deposit. Thank you for your time.

  56. Pua emailed me May 24th that I could apply for pua since I was denied for UC and I did! Few weeks later I started getting paid and there was an option to backdate your weeks which I filed for since I was out of job since April and it said, we will consider! Website stopped me for being able to file my weekly claim for a week and then let me backdate the week I missed but not since April which I was unemployed! Will I be able to get all the weeks I missed?

    1. Try logging in and clicking Payment Request. Then answer the questions and Submit. Then, log totally out and log back in and click Payment Request again. Keep doing that until you’re caught up

  57. I Was Approved For NY PUA On 03/09/2020, But Received My Approval Letter On 05/29/2020 Stating I’ll Be Receiving $208/wk. I’ve Only Received The One-Time Payment Of $600. Can Anyone Tell Me Who I Can Call Or Speak With To Find Out Why I Haven’t Received Any Of My Payments Yet?

  58. 1st time i didnt receive my PUA i filed for last week (end june 1st wk of july) and they skipped me like wtf how and why they never paid me and i was spending money thinking itll be replaced thats foul

  59. I don’t even know if writing anything on here is going to help me but I’m desperate. I’ve been receiving PUA (live in PA) I got a big lumpsum a few months ago via direct deposit. Then all the fraud stuff started and I started receiving checks. The last check I received was for the week ending 5/31. I then saw that everyone would be getting a debit card but just to wait for it and continue filing. So that’s what I did. I have not been paid in 6 weeks. My mother recieved her checks late but then recieved her debit card right away and has been getting paid every week on it. On July 1st while filing for my weekly benefits I changed my payment from direct deposit to debit card thinking maybe that would get one sent to me. It says 7-10 buisness days which Wednesday will be 10 days. Today I found out I could find out if a card was assigned to me on the reliant my website. When I went on it says no card has been issued. I have searched and searched for numbers to call, online chats anything I can do to speak to someone and get help and every number I call says not available. Finally I found an email address and sent and email today but I have no clue if it’s to the right people or how long it will even take to get an answer. I just had a baby and have a three year old and am a single mother (which I’m sure I’m not the only one) I just don’t know what to do anymore. I don’t know if anyone has any suggestions for me if so I greatly appreciate it

    1. I’m having the same problem I’m from Philadelphia and I received my lump sum I got the debit card my last payment was 6/27 I tried to file week ending july 4 and yesterday both saying 0.00 but 195 I dont know if I should keep filing or stop cause this is stressful

      1. me 2 they skipped right over my last payment and never gave it to me 1st time they ever did that im heated to

        1. That’s personal but if u want u can contact me at 484 213 3850 an we go from there if u serious I’m trying figure it out but dont want to f something up more feel me

        2. What does if my back payments are all certified for 07/20/2020 but that came and backpayments were deposit in my debit card only my current certified week was then my backdated payments date got changed to 07/27/2020

        3. Ben this Michael I can’t screen shoot I tried to upload so u can see if u have any contact info or any information contact me 484 213 3850

      2. Hi micheal I filed the week of the 4th of July it’s been 4 weeks mine says still in progress have you found out anything please let me know I’m in shavertown pa this week will be my 5th week of filing with no pay

        1. I tried calling the numbers its busy I’m not understanding I think I did something in I messed it up so my payment stop I keep filing I’m about to stop it’s not making no sense if it saying the same thing over every week if u have any information u can contact me 484 213 3850

    2. Firstly, really sorry to hear about your predicament. I have a specific page for PA UI issues, but to answer your question from the Pennsylvania Department of Labor and Industry, you can email for help with your debit card. But here are some

      Denied Claimants = No new debit card
      Claimants with out of state wages = No debit card until wages are received and an eligible financial determination is issued
      Claimants with unverified identities = need to wait for verification before a financial determination is issued for a debit card to be issued
      Claimants with a matching home and business address = need to wait for manual processing by staff for a debit card to be issued
      Claimants with completely out-of-state wages in the base year = need to wait for manual processing by staff for a debit card to be issued
      Claimants who have had direct deposit payments within the last 12 months = No debit card

      1. Andy u giving out the email etc no communication no so ever like I’m try to figure out do I still keep claiming if its saying this that I’m confused seriously like am I’m get the 600 owe to me from July when claim till now its saying 0.00 in progress I left the email to the uc pua I didn’t claim under uc pua I did but its saying monetarily ineligible but went back to my normal situation when I was receiving the 600 so from 0.00 in progress what do I do

  60. I finally got my pua claim going, I filed my weekly today and checked and it says DUA receiver early. Why did it change from PUA to DUA and no weekly payment? Anyone else have this problem?

  61. I filed for UI and I knew I was going to be denied bc my hours were cut from 50 hrs a week to 20 hours a week from lack of business and I am a bartender. A lot of us left to search for better jobs. After I received my letter stating I was denied I did not see a link for PUA. I went to Ga website and I couldn’t apply because it says Eligibility is pending determination. I thought the decision was already determined because I received the letter stating I was denied. What determination is pending now? I am confused.

    1. Oh so have you drew any PUA at all? Because if it says pending approval of payment you have to wait on them to determine if they think ur eligible i guess

      1. I can’t even file for pua. After I was denied ui I never received the link to apply for pua. I go to my portal and all it is saying. Eligibility is pending determination. They denied me ui. So what determination?

        1. I have gotten some PUA but I am in Florida and it is terrible trying to get any type of unemployment assistance. If you are in Florida I will be happy to explain the million steps it took to get started

      2. I just certified for the firdt time Tuesday for this week and one i missed. I recieved my regular benifits 2 days later for both weeks. I wanted to know when the pua 600 is usually deposited. And will they email me when they do send it?

  62. I’m receiving the pua I’m from Philadelphia an not as I’m claiming its saying 0.00 payout frm the 4 till now I was receiving my payment and received the lum sum now what do I still file

      1. So am I’m going to get the money paid to me if not what’s the point of keep filing if the benefits aren’t going to be paid to me

        1. Are i in active lay status? How many weeks PUA have u drawn it then rollevers over to PEUC

        2. The last day I filed was June 27 I received the 600 plus the 175 it was saying monetarily ineligible I look it up but it was a new claim under the pua like I didn’t receive a pin cause I didn’t file regular unemployment so when I just filed today for the ending 4 and today its saying 195 0.00 payment in progress so what do I do

        3. I wish I could show u cause u saying I’m get paid but what its saying is 0.00 in progress I filed before an it told me my payment the number tax withheld its saying 0.00 in the payment its doesn’t say 540 plus 175 on both of my new claims that what I’m trying to explain to u me keep filing and I’m not getting a payment you said it a rollover it probably a glitch so jus wait and see what happened

        4. First ofd its Sunday Night And The System Is Updating Check Back Tomorrow And See What It Says Then….Why Didnt U File Last Week?

        5. I did that’s what I told u I did for the ending week july 4 and the end week of today the ending week of the 4 is still in progress when I was getting my payment I was getting the 540 and the 175 now its saying 0.00 on both weeks I’m wait till tomorrow

        6. So do you have a possible amount and a remailing amount yet…

  63. My first 2 weeks was sent to a wrong bank account number my 3 rd week was sent to right account number the first 2 weeks say paid but never received keep calling the pandemic unemployment number and waiting for hours and no luck need a pay center pandemic unemployment benefits phone number for Ohio if someone knows it please can I have it because this calling all numbers and waiting for a least a hour is really making me mad thank you

  64. Georgia here – I received a denial of benefits letter for PUA. Denial reason stated on the letter was “I am eligible to receive compensation from another state or federal program.” I’m not sure what that means.
    I received a call from someone in the tax department a few days before the denial letter, asking about my Social Security which I receive. Initially, I think I made an error in filing for PUA FIRST instead of Regular UI. I’m a self employed secretary. I was also asked (via email), why I answered “No” to the question – are you looking for work. I answered NO because we were under lockdown. I am going to file an Appeal, but wanted to make sure that is the right step to take.

    1. Hii, im in the same position, they denied me, i dont know why, all my company is getting the 600 hundred, less i and other partner, but is so weird, cause every tuesday they send me a statement, saying $0 and, in my profile i have 7 payments but in cero :/, is too sad for both

      1. I’m in the same situation far as that I was getting the 600 plus the 175 somehow I filed and its saying in progress 195 is my payout but its saying 0.00 now for two payment i suppose to receive I’m trying to figure still file or leave it alone it’s crazy u can’t call nobody to get help the 600 ends this month but it say u still will re6 the 600 no matter what but is seem like that’s a lie

        1. I’m in a similar situation. I live in Louisiana and have been receiving PUA every week since April with no issues. I always received my pay the same day I filed or on Wednesday. This Tuesday, I filed my weekly claim and as of today, it’s still “In Progress.” How convenient to wait until the final $600 payment to stall like this. We can’t talk to anyone due to the high call volume. I’m hoping this is a system issue.

  65. I have had transaction numbers for all of my back pay weeks since 6/17, I recieved my debit card last Thursday with 2 weeks issued. I also received last weeks pay yesterday. But no back pay. Shouldn’t I have recieved those first. I am in pa.

    1. According to PA gov site, “Approved claimants should get lump sum payments within 1 week of filing. Weekly certifications MUST be filed every week to continue receiving payments….. Individuals can file backdated claims for previous eligible weeks now and the first payment will arrive within one week or less. PUA claimants can file their weekly certification and payment will arrive within three business days.

      So yes you should have gotten your payment, assuming you certified and not issues with your claim.

      If you have certified and no payment you need to contact them. Currently, questions about your claims should be emailed to You should expect to receive a response within 7 days. This email address is for PUA questions only and more likely to get a response than calling.

      Also see the PA dedicated UI page I have setup –

      1. Im certified my back payments and benefit payment date said 07/20/2020 I got my card on the 18 but I only got my current certified week payments then I checked payment date on my backpay it changed to 07/27/2020 so will my lump sum be deposited then but why did date change

      2. I received My PUA approval letter a couple weeks ago and I received my card 2 weeks after that and I never got paid. I am still waiting to be paid from March. I filed July 12 and it is now August how long does it take to get The benefits on your card?

    2. i am having the same issue in az. i have 13 weeks back pay i have trans numbers and had a pay date. now my pay daes keep changing its so stupid. then u cant even get a hold of anyone cause the call center hangs up on after sitting on the phone for hours. i dont know what to think or do.

      1. Mine has changed also I’m only getting my current certified week back pay was on 07/20/2020 at first then the next day it changed to 07/27/2020

  66. I recently filed for ui i recieved 2 weeks of ui and 600 included of pua. Was wondering if i would qualify for a retro since ive been unemployed since januarary. Could i backdate all the way to nanuary and recieve all those weeks of backpay?

    1. i live in New jersey . I applied for UI in first week of June 2020 .
      I had been unemployed since march 2020 but i did not filed for UI claim before .
      Also I had got a very minimal payment from my employer for $1000 in April month that was my old dues from February that was paid in April to me .
      As my WBR was zero from nj state as my base year was very low so my claim was ineligible, still they put me on PUA claim and I started getting my pua from the week of 6/6/20 onwards $600 plus the state minimum.
      I have 2 questions
      1)How do i get my lost weeks of PUA claims filled to my portal for months of April and May, so i can claim those as well. I had put my last employment in my online application as being March but they started my claim dates from June i.e. the date when i filed my UI claim .
      2)can i get my dependent claim as well for my child added to my pua claim , if my state calim is ineligible and i am getting minimum amount as marked for PUA claim in NJ, can they still add my dependent to it to increase the same or not . Shall i fill out my dependent application or not .

      1. To get backdated, you must call them. Took me 2 attempts and 35 mins. On hold. After speaking a nice helpful woman, she told me she would forward on the back pay date. They may contact you regarding the backdate within 10 business days and continue to file weekly regularly. Hope this helps.

  67. I live in Nevada regular UI did not qualify or so they said filed PUA no problem but it is in prosses and i hear some people have been waiting months in process then i get a letter in the mail from regular UI saying i can appeal thats nuts , I really dont think they know whats going on or how to apply the UI PUA laws and I KNOW they are short handed wish me luck.

  68. If I got approved on the 3rd of June and got my card on the 12th when should I be getting paid for pua?

  69. My claim was accepted through pa pua , i received my debit card 2 days ago and onky 2 weeks of payments were issued. I have 13 weeks back pay due. Wouldnt thst have been issued at that time also.. i am very worried. Please help.

    1. How long from the time you applied to the time you received payment? I’m a little worried because I’ve applied and I’ve received the card however, none of the claims has been paid out.

  70. my business started 1/5/2020, which provides maintenances to businesses that have plants that need to be cared for. however due to shut downs my services are temporarily halted. I’ve gone from $4000 monthly to almost 0. do I qualify for PUA?

    1. Yes. But to qualify for PuA your loss of income must be tied to the CoVid crisis or inline with your state unemployment agency requirements. The eligibility rules are quite open so make sure you select or answer accordingly to get PUA

  71. Does anyone know if they have extended the $600 or will extend it past the July 31 deadline? Remember they have shut down more stuff & phases have been dropped even in FL for Corona re-openings. I am assuming they gave the $600 a week till July 31 thinking it would be over. Any word if they will extend it? Also my wife who was self employed didnt qualify for FL but got an email today that she qualified for Gov’t PUA. ITs less than FL, but 600 week will be Retro’d? She has been out of work since March. IS that True? Meaning she should get an avg of 2400 for March, April May an June in 1 lump sum retro besides the PUA $ and 600 week for July? Sorry for asking 2 questions. Thanks

    1. Don, they have not extended the $600…yet. The Senate decided to go on recess (I believe until 7/20). smh. Perfect timing for those of us biting our nails not know wth we’re going to do when we lose that $2400/month! If you Google it (if $600 unemployment has been extended), it will show you different ideas that are SUPPOSEDLY on the table. VERY IMPORTANT…Google ‘sign petition to extended $600 unemployment.’ I signed 2-3 days ago and there were almost 1.5 million at that time. Fingers crossed!
      And yes, your wife should definitely get retro going back to March. Good Luck!

  72. Kentucky here. I am an independent contractor and 2/1/2020 lost all income due to COVID-19. I tried every day to call every number I could find, emailed every address, but never got guidance on what the procedures were going to be insofar as PUA was concerned. In KY, you have to be denied regular UI benefits before you can be considered eligible for PUA. Didn’t get to file my UI claim until 4/23/2020. There were not many references to PUA that I could research the proper steps to take while I was waiting for my UI claim to be denied. So, I waited. After a few weeks, I found a letter directed to PUA claimants instructing them/us to self-certify our loss of employment due to COVID-19, for the weeks of January 27 thru May 9 2020. So, I went ahead and submitted these documents. No one from the UI office would call me back or email me, nothing. It wasn’t until I emailed Governor Andy Beshear and requested his help in the matter. Within a week my claim status changed from UI to PUA and a worker called me to say she was gonna get me paid, but that I had “missed some weeks requesting my benefits”. She emailed me 4 pay cards but they were only for the weeks of 4/25/2020 thru 6/13/20 (8 weeks of benefits). On my Account Summary page it says my “effective date” is January 27, 2020, so shouldn’t I have been paid for the weeks of 2/8/20 thru 4/18/20 – since I had already sent the self-certification documents in that covered those weeks? I have, once again, emailed the DOL, Gov. Beshear, along with many others, just trying to get answers. Gov. Beshear publically stated Kentuckians would be paid retroactive benefits even though they were late filing their claim. Help!!! Any suggestions?

  73. I live in Mississippi, but worked out of state in 2019. I was informed that I should file in last state I worked in 2019, which was Alaska. I filed for regular unemployment and was denied. I6/, then filed a PUA claim showing the income I received in Alaska, Virginia and Texas. I have received a payment of 133.00 per week and also the 600.00 per week from 4/5/2020 thru 6/20/2020. I received a message today from State of Alaska that due to me working in others states that could not receive further payments. This is very confusing. All income from the other states was provided
    making this a multi state claim. Would it not be fraud to file in each state? It was my understanding that the other states were contacted to obtain the unemployment amount. So now, what do I do?? I am supposed to get the 600.00 per week through July 25, 2020 according to my determination letter. Who I can I contact that understands about multi state claim? Also, I didn’t even receive half of the maximum PUA allowed by the State of Alaska. Therefore, I am now assuming that the other states were not even considered. I need some clarification of how this is supposed to work. I spent the day attempting to talk with someone in Alaska without success.

  74. i live in new mexico i applied for PUA i just got through i only have got payed for 2 weeks but doesnt show back dated weeks and been out of work since march 23 how could i get retroactive pay been calling and it just been busy.. any help

  75. The pua weekly certification has yes or no questions that I answered for a total of 14 retroactive weeks. they sent me a message that my claims were pending because I answered no to the covid-19 questions. Like, Are you unable to work because you have to take care of a family member who has it?. Or, are you unable to work because you have been exposed to the virus? Am I suppose to answer yes to these questions or am I interpreting them wrong

    1. I think you need to go back and reread all the questions. Make sure you are answering the question. I misread a statement that said “non-covid” as covid related. Take your time.

  76. I am in NC. I applied for UI on 3/22. It was in pending status until today. The notice says that I will receive $132.00 per week. I don’t understand. I am self employed and made over $100K yearly before the pandemic. I also would like to know if I will receive the $600/weekly. Where can I go to find out.

    1. Im self employed and make about half of what you do and they are saying $132 for me also. I don’t know if mine it approved yet though. I sure hope we get the extra $600. How do you know when it is approved?

    2. UI is not your wages, it’s a portion. That’s where the $600 a week comes in. UI & PUA are both eligible for the Cares Act supplement until 7/25.

    3. UI is not your wages, it’s a portion. That’s where the $600 a week comes in. UI & PUA are both eligible for the Cares Act supplement until 7/25.

    4. It is confusing because I’ve read that self employed get the flat rate of $176 weekly; but I’ve also read that if you submit ur 2019 tax return, they will base ur weekly benefit on ur previous years income.The Department of Labor for Kentucky is probably your best place to go. They issue guidance to KCC on how to interpret the CARES Act in regards to UI and PUA benefits. Hope you have better luck than I have.

    5. Im having this same problem in Arkansas. I applied for regular unemployment and got my notice of monetary determination from them based on 2019 income and it stated 451$ would be my weekly benefit. I ultimately was denied regular and applied for PUA at same time ( Mid May) knowing I would be denied regular. Now I’m approved for PUA but only for 132$ plus the 600$. I don’t understand why it wouldn’t be 451$ as was determined by regular unemployment. I’ve already been paid the 732$ for 6 retro weeks but it should have been 1051$. Not sure if that will ever be corrected.

  77. I live in Illinois and I have now exhausted my UI and the 13 weeks of extended PEUC. My benefits were connected to a full time job were I was laid off a year ago. I then worked part-time from an employer in 2019 making only $2300 and received a W-2. I have a self-employed gig as art instructor. In 2019, I made only $4034. Both of my part-time and gig jobs are now gone because of COVID-19. Am I eligible for PUA? It says the minimum for consideration is $1600. I read that I may be able to receive PUA if I have exhausted my IU and the PEUC.
    I still can’t find a decent job and now my side income is gone due to COVID. help!

  78. I was denied regular unemployment. Never received a letter in mail or a link to file PUA. I live in

    1. Search (PUA & your state) PUA Alabama & you should find the link for your state to begin filing. Payment is retroactive but you have to file each week individually so you want to start before the 39th week :)

    2. you may not receive a link. Go to Apply for pandemic Unemployment on your government website for the state of Alabama and file there. you should have no issues. Click on Apply for pandemic unemployment.

    3. I live in Texas and I finally was able to get online to file. I received my first payment on June 26th for 2 weeks and I just received another payment for 2 weeks, but NO BACK PAY!!!!
      My last day of work was March 20th and I put that on my application, but I still didn’t get my back pay, can’t get through to anyone on the phone (Monday I called over 400 times) and I have read where other states can go online and certify that back dates but that option is not available here in Texas. All that to ask “Will I get my back pay?”

    4. I was denied regular ui and PUA in alabama was told the audijactor can either allow or not allow pua and they didnt allow me mine i already knew i was gonna be denied regular ui because i hadnt met the requalification from my last claim they told me to file PUA i did got a letter approved pending final approval filed 13 weeks to be told they disqualified me indefinitely i didnt knw u could be denied PUA is it true that u can and they arent even giving me a option to appeal it..

  79. go the the check my claim status option click on it and type ss and pin then scroll to bottom where it says request weekly pua thats where you have to certify all dates to receive money i had the same issue they did not tell me that it was different from regular certification then you will receive all checks at one time you have to put each date every say since unemployment began for you

  80. I live in NC and applied for UI back on March 27 and was denied and told to wait until the PUA system was available on April 27. I applied for PUA then (4/27) and my status has been pending since. Each week I check my status, update my weekly certification, and talk with a state PUA rep. They say the only thing I can do is wait since I have provided all the necessary documentation. Does this seem typical? Anyone else in NC waiting this long?

    1. In NC and other states, the processing of valid PUA claims seems to be taking much longer than anticipated. The good news is that you should get your benefit paid retroactively when it is finally processed.

    2. I applied on 3/22 and I too was pending for all of that time. I received notice today that I am approved.

    3. I live in nc. I filed for ui and was denied. Applied for pua in june. Status says pending resolution. Has been that way since June 15. Rep said my back date claim for 19 weeks was approved, just waiting for them to validate my eligibility. What would make me ineligible?

    4. I have been having the same problem and I live in nc I applied for ui benefits and was denied back in march and was never told to apply for pua and than found out that I should have a long time ago lady with unemployment helped me she did my claim for pua on July first and she backed dated it for me to march was told that if there was no issues that I should receive something with in 14 days I call and get told that iam still pending and when I ask if there is any issues they say no everything looks fine so if there is no issues than why have I not received anything yet and what is taking so long and I see that there is a lot of people with the same problem and I think unemployment should give us answers or tell me if I have done anything wrong if they need more documents or does anyone have any ideas on how to help speed the process

      1. I applied on june 20th and still have yet to get anything. I live in ohio but its now been 8 weeks. I just talked to someone and yet again keep getting told next week. They have told me two weeks then i called back three weeks later they said next week then called again two weeks and was told next week and called today and was told next week again. Mind you i have to pay my house and taxes by friday. So looks like im going to now be homeless with four kids! Thanks to ohio for keep blowing me off…

  81. can i apply for pandiemic unemployment . if i have applied for ssi and is pending approval i have no other income

    1. You can apply, but you will need to provide evidence of income in the past year and you must NOT be eligible for regular unemployment benefits and be unemployed, partially unemployed, or unable or unavailable to work because of certain health or economic consequences of the COVID-19 pandemic.

  82. I applied for pua in PA. I was approved and the websites says funds were paid out on 06/15/2020. I set up direct deposit. The funds aren’t in my account. I called the bank in which PA administers debit card. The bank says no debit card has been issued to me yet. So where is my money. Can anyone give me an idea

    1. How long was the process in PA from the time you applied to 6/15 when the website said funds were paid. I applied recently and was trying to get an idea of the timeframe. Thanks in advance.

      1. I applied on July 12th and was approved they did have issues listed on the website but now they are clear and sent me a card two weeks ago. I am still waiting to get paid and it’s almost a month. Also I call the US number and jts always busy
        How can I get through to them? Pa here.

    2. Hi you will receive a check first probably for around $11,000 if you put all the weeks through going back to March when the pandemic first hit. But yes you should receive a check any day.

    3. Same Boat. I filled 6/18/2020 Direct Deposit. Waited for response, told to change to Debit Card Option, PUA no longer doing DD for safety measures, that was appox. a wk later 6/29/2020. Still nothing yet. This info was passed on to me by other people who got theirs. Funny thing about it, I filled mine weeks before them.

      1. I have also been waiting on this debit card for over 2 weeks now. Did you ever receive the card. Does anyone know approx how long it should take from the time it says paid to the time the card will arrive?


        1. Hi i don’t know which state you live in but for Pa the wait is 7-10 business days for the card. Also I’m not sure most people know but the USPS has a website where you can track your mail you just have to sign up. I literally get an email from them everyday with a Picture of the mail that will be delivered each day it’s great. And it’s a great way to keep track of your mail especially when waiting for something important

        2. I filed June 26th in AZ after 23 days finally got a debit a card in the mail with $0 balance. Still waiting. No calls, emails or correspondence. Website still shows “in progress”

  83. I live in NY. I applied for PUA last Thursday. Since I’m self-employed I didn’t think I could do this. I have been out of work since March due to the pandemic. I received my payment for week ending 06/14/2020 along with the 600 dollars. I wasn’t able to certify for the weeks in between. When should I see the retroactive pay? According to their website my effective date is 03/16/2020. Will the 600 dollars also be retroactive? Thanks.

  84. I am from Georgia and I filed a claim and received a claim # due to being laid off from two jobs because of the pandemic. They e-mailed instructions to report each week on Sunday like normal claim. I did this and have not heard from them since. I have called my claim center numerous times but can only leave a phone # and message. My call is never returned. I reported in for week ending 6/6/20 and still have not received my check. They said I would receive just one check then they would decide after that if I qualified for any more. That has been 1 – 1/2 weeks ago and I have not received my first check

    1. Per other comments on the GA page, looks like you are seeing the same issue many others are seeing. Be patient and your payments (if you certified and were eligible) will be paid.

    2. I am so sorry. There are so many in this situation. I have been laid off since 4/20 did not qualify for Unemployment. Finally found out how to apply for PUA was approved a month ago and have filed for back weeks to current and have received nothing, not even a notification of when if or how I will receive it. Georgia

    1. Historically, workers’ compensation provides benefits to individuals who are hurt on the job. Workers who take time off because of an injury remain employed, and thus are not eligible for regular state unemployment benefits. Instead, income replacement comes from worker’s compensation, which typically covers two-thirds of a worker’s average income while they are out. Given the pandemic, however, some states are amending their current workers’ compensation statutes to create a presumption that certain workers who fall ill with Coronavirus contracted the disease at work. In certain cases, such as first responders, front line health care workers dealing with Covid-19 patients, and government employees who cannot do their jobs without interacting with large numbers of at-risk populations, this presumption makes sense.

      However if your WC was not related to COVID reasons then getting the PUA will be a challenge based on the above

  85. I filed for PUA and being informed that I am eligible, when will the PUA Payments start ?

    1. My application was approved on 6/1/2020, I have been completing the weekly work status. I have received the letter from The Virginina Employment Commission stating I would receive $158 weekly plus 1/2 of the $600 PUA
      As of today 6/17/2020 I have not received a payment. I have called every number that is listed and can never get through to a human being to ask why I have not received payments.

      What should I do, Please help I need the PUA payments.

      1. Under you benefit payment details does each payment have a transaction # listed ? If so your payment should be coming soon I wouldn’t worry.

    2. You need to file for each week beginning from the start of your unemployment or when you were unable to apply for employment. Once you file each weekly certification payment will be issued after threat. I would advise filing each week ASAP you should receive a debit card in the mail and the payments will be loaded to the card first with a lump sum then each week will be loaded your weekly benefit as well as the extra $600

  86. Florida – I was furloughed on 4/23.. Immediately applied for unemployment benefits….still haven’t received UI or the weekly $600 from federal. I check on CONNECT…StillActive/approved. nobody has anwers to when I will receive my $275 weekly and my $600 owed to me since 4/23/2020.
    I’m drowning in bills, rent, car payment, etc…who can I reach out to Regarding the weekly $600 ????

  87. My brother, an independent contractor in Illinois, applied for PUA on 6/2. How soon can he expect to get an approval or denial from PUA?

      1. I applied on 6/12 and received an email dated 6/15 saying I’m eligible. I already had the bank card from previous ui how long will it take to get paid

        1. No updates. I was on the phone (on hold) from 7:15 am til 12:15pm and the line got disconnected! Story of my life. I’ve called and texted everyone I know and emailed everyone all the way up to Governor Beshear. No luck.

  88. Is there a contact number or website or email for this 600 check issue. It seems mine have stopped. My Unemployment office has washed their hands and said they don’t handle the Cares Act portion. Also, don’t provide guidance as to who to direct inquiries

  89. I have been filing unemployment since April 4th with regular UI put was not getting any payment but when I file for the PUA UI for Maryland I was seeing some payment put for May only. I just got my card and payments for the two weeks of May with out the extra $600 from Federal and none of my missing payments for April was not paid to me on my card. Where my missing payments for April and the also the extra $600 from federal as promised with this PUA UI program. If just frustrating and disappointing during this terrible pandemic.

  90. I have been collecting PUA and FPUC since I registered on April 3rd and April 10th respectively, only finally getting the retroactive pay on May 8th. Now on May 19th, I received a message from my employer we are to reopen on May 19th. I got the OK to start on May 25th. Here’s my situation: I only work 5 days each week for 14.5 hours per week and collect partial Social Security. How will this affect my PUA and FPUC? I think I’ll be exempt from the PUA but will I still get the FPUC $600 or only part of that? I live in New York State.

  91. In Delaware the PUA website is not even working yet in order to apply for the unemployment… has anybody heard when will this page be available?

    1. I applied over a week ago. I had trouble the first few times I tried to get on the site though.

  92. My husband’s hours were reduced to 24 hours per week. We opened a CA UI-online account and submitted a claim. It came back as $0.00 benefit due to excessive earnings. My understanding is that he should qualify for PUA,however, There isn’t anywhere for him to apply, file a new claim or open a new claim. How would he apply for this? Additionally, not one documented phone number has live people to answer a question.

  93. I am a single mom working as an substitute teacher I lost my job because school closed for the pandemic virus since march. I tried many times to apply for unemployment however I got through this week all I get is $150.00 per week not even the minimum and no additional $600,00 PUA what should I do? I have two children also,

    1. I am a substitute in PA who worked nearly every day, and I received PUA benefits. You should too, I encourage you to call and explain, keep calling.

      1. Not sure if this will help but i am relatives in michigan and Georgia , and Georgia has 2 systems the pua system to file a claim and the other system the regular to file a claim, maybe theirs is like Georgia, michigan added the pua with their regular system and its actually easier in michigan to file for the pua benefit very fast turnaround , hopefully that helps

    2. Please apply for TANF and the Pandemic Food Assistance Program. In Florida, the input is made by the school’s cafeteria personnel. The card will in the name of the older child, but the benefits will funded for both children if they are of school age and received free or reduced meals. If they are not of school age, you can apply for regular food assistance for the entire family.

  94. I have been out of work since March 27, 2020 and I have not received any unemployment(PUA) or FPUC as of yet. I did receive notice that I should receive a payment this week. Will I be getting retro pay for the length of time that I didn’t receive benefits? If I find a job before I receive my retro pay, will I still qualify for it? Why is it that I’m receiving less than $600 for FPUC? I not complaining, however, I just want what is rightly owed to me so that I can pay the people that carried me and my family for so long as well as to obtain clarity on the situation.

    1. You should be getting retro pay and yes, if you get a job you still get pay for the time all the way up to when you get the job. Just stop certifying when you get the job.

Leave a Reply

Your email address will not be published. Required fields are marked *

Share via
Copy link