Virginia (VEC) Unemployment Benefits News and Updates on Extended 2021 Programs – $300 FPUC, PUA and PEUC


This article was last updated on January 14

[Updated with latest extensions and program payment information] The Virginia Employment Commission has received an unprecedented number of unemployment claims resulting from the COVID-19 pandemic. According to a spokesperson for the Commission, over 900,000 claims were filed in just over 4 months from mid-March through early July in 2020.  In comparison, the Commission processed a similar number of claims over five years! Surging demand caused significant delays in the approval and processing of unemployment claims in Virginia. At the start of the pandemic, the existing call center was staffed with 86 employees.  Since that time, an additional 400 employees have been hired to help with the excessive calls.

The Virginia Employment Commission (VEC) administers the unemployment compensation program for the state.  The VEC is responsible for processing unemployment compensation claims and paying out benefits. See below for details on the newly enhanced unemployment benefits available and how to file a claim.

2021 Unemployment Program Extensions Under COVID Relief Bill

The $900 billion COVID-19 relief package was passed into law on Dec. 27, 2020, which among several other pandemic relief measures extends and provides additional federal funding for enhanced unemployment benefits. This includes the Pandemic Unemployment Assistance (PUA), Pandemic Emergency Unemployment Compensation (PEUC) and a reinstatement, but halving of the Federal Pandemic Unemployment Compensation (FPUC) Program which provides a $300 supplemental weekly unemployment payment. These programs have been funded and extended for 11 weeks, covering the weeks of December 26th, 2020 to March 14th, 2021. PEUC and PUA programs have a phase out period where existing claimants with remaining weeks/balances can file for benefits until the week ending April 10th, 2021. The first week people would be eligible for these payments under the extended coverage period would be the week ending January 2nd, 2021. You can see a summary of the estimated VA VEC payment dates in this video.

PEUC and PUA programs reinstatement and reapplying for benefits:

(PEUC claimants with remaining balances) If you did not exhaust your 13 weeks of PEUC prior to December 27th, 2020 you will be allowed to claim additional weeks. VEC has updated their UI benefit systems to allow for these changes. Individuals in this category should now be able to claim the remaining weeks beginning with the benefit week ending 1-2-21. Payments, including retroactive payments, will be made shortly after that.

(PUA claimants with remaining balances) If you did not exhaust your 39 weeks of PUA you will be allowed to claim additional weeks. The VEC is working on programming their benefit systems to allow for these changes and target date for implementation is 01/14/2021. The VEC will then notify claimants after this date to allow them to file/certify claims.

(PUA and PEUC claimants who exhausted benefits before 12/27/20) If you exhausted the original 13 weeks under PEUC or 39 weeks under the PUA program, you will then be considered for an additional 11 weeks of extended benefits under this legislation. The VEC is still working on programming state UI benefit systems to allow for these changes.  The target date for implementation is 01/29/21. Additional UI extended benefits or the extra $300 FPUC payment cannot be paid until these changes are implemented.

Getting the $300 Federal Pandemic Unemployment Compensation (FPUC) in Virginia

The program will add an additional $300 each week that you receive benefits under the following programs: regular Unemployment Insurance (UI), State Extended Benefits (EB), Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC). This additional benefit will be added to and retroactive to the week ending January 2, 2021. FPUC will be payable as long as you are eligible through benefit week ending March 14, 2021. The target date for implementation is 01/08/2021 for eligible UI and PEUC recipients (now implemented). The target date for implementation is 01/14/2021 for eligible PUA recipients.. 

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VA VEC Payment Dates Update (* 1/19 is 5 days later than VEC 1/14 date to account for MLK holiday and processing time)

Final guidelines on these programs and final eligibility (including additional document verification procedures to combat Fraud) have been issued by the Department of Labor and the VEC is rolling out these changes (see latest VEC update) Claimants with existing or expired claim balances should be aware of the following general guidelines:

  • PUA and PEUC, FPUC will be automatically added to the claimants’ benefits if they are eligible for the weeks outlined in the new legislation.
  • Claimants with weeks remaining in UI should continue to file weekly claims
  • Claimants who will have additional weeks in UI and PUA or PEUC due to state provisions (where applicable) should watch their state agency UI portal or website for updates that will allow additional weeks to be filed (see potential scenarios where you need to take action to get benefits under the new extension)
  • Claimants will be retroactively caught up on payments for all weeks they are eligible.

I will post additional updates as they are released by the VEC in coming days

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Backlog of UI payments continue to be processed 

After being threatened with a lawsuit, the VEC decided to pay unemployment benefits (from 12/10) to thousands of Virginians whose claims had previously been on hold because they were “awaiting a staff review.” State officials decided to go ahead and proactively pay the applicants while their claims make their way through the determination process.

But if the determination process finds the recipients were not due the money, they will have to pay it back, possibly along with interest and fees. So ensure your application is valid and you are eligible for program benefits.

Lost Wages Assistance (LWA) in Virginia – Payments now processing and being paid

The VEC has processed and made all weekly payments under the Lost Wages Assistance program (LWA). That started processing payments around October 16th and payments started hitting people’s bank accounts or debit cards from October 19th.

Amounts to qualified applicants were paid retroactively to August 1 for 6 weeks (up to $1800 in total if you qualified for all 6 weeks). Several readers have acknowledged the lack of information and delayed payment relative to other states as you can see in the comments below. The original payment date was Sep 30, but got changed several times by the VEC due to ongoing system programming issues. This is much later than other states. I will continue to post updates if new information comes to hand. See further details in the section below including a link to the VA LWA page.

Update from Bill on VEC issues – “So thanks to the assistance of all those on this site I was able to call the VEC [on October 13th] and actually speak to someone regarding the $300. If you are on UI, PEUC, or anything but PUA you will have to call or self certify for LWA to receive the extra $300 retro pay. Also I was told that the payments will start being processed on the 15th of October and the money will hit accounts Thursday the 15th, Friday the 16th or Monday the 19th just depending on your institution or payment method. October 15th is the processing date. So I was told not to panic if the money is not in on the 15th. I hope this helps y’all Virginians.”

COVID 19 Enhanced Benefits in Virginia

Under the CARES act, there are three types of federal unemployment assistance available:

• Pandemic Unemployment Assistance (PUA): expands eligibility for traditionally ineligible individuals for unemployment benefits, including independent contractors and self-employed individuals.  Recipients may receive up to 39 weeks of benefit payments under this program.

• Federal Pandemic Unemployment Compensation (FPUC): adds $600 per week and the regular benefits that recipients of Unemployment Insurance are entitled to receive; the benefit is retroactive to the week beginning March 29, 2020, and the program expired on July 31, 2020.

• Pandemic Emergency Unemployment Compensation (PEUC): provides an additional 13 weeks of Unemployment benefits to regular unemployment insurance recipients.

If you have exhausted benefits paid through the regular unemployment and PEUC program, you may be entitled to receive up to 50% of the total amount received on your regular unemployment benefits through the Extended Benefit (EB) program. This program covers an additional 6 to 13 weeks of unemployment benefits, depending upon the number of weeks you were eligible for benefits on your original unemployment insurance claim.

VA Lost Wages Assistance (LWA) Payment Details and Schedule

In addition to the above enhanced benefits, you may be eligible for Lost Wage Assistance (LWA) if you are out of work due to COVID-19. If your weekly benefit payment is at least $100, and you were eligible for unemployment benefits, you may receive an additional $300 in assistance retroactive through weeks ending August 1, 2020 to September 5th, 2020. You do not need to file a separate request/application for LWA; however, you may need to self-certify to confirm that you are unemployed or partially unemployed because of COVID-19.

Applicants only need to self-certify that they are unemployed/partially unemployed due to disruptions caused by COVID-19. If they don’t self-certify by 10/15/20 they may not be eligible to receive any of the $300 due to FEMA funding limitations. See more details on the VA LWA page.

Because of VEC programming/IT issues, the LWA payment will be made after October 15th, well after the funding approval from FEMA (Sep 12th). So most likely the payment to VA residents eligible for this payment will be for the full amount they are eligible for (up to $1800) during the covered period.

Web and/or phone issues with accessing the Virginia Unemployment system

The VES has experienced a high volume of unemployment benefits claims filed since mid-March. Given its lack of staff, the VEC had significant delays in processing claims and answering incoming calls. Also, federal assistance received required changes to their online processing systems, which delayed the processing of claims and benefits. Although the VEC has hired additional personnel and completed updates to their claims processing systems, it is strongly encouraged that new claimants to apply online. 

Initial Claims: If this is the first time that you are filing an unemployment claim under any of the federal or state programs available, you must first file an initial unemployment insurance claim to determine your eligibility and which programs may apply to you.

Initial claims are filed through the Virginia Workforce Connection here.

If you are eligible for regular unemployment benefits, you will receive a Monetary Determination Letter and PIN, typically within 7 to 10 business days of filing your initial claim. Your Monetary Determination letter lets you know what financial benefits you may possibly be eligible for; however, this may change based on the weekly claims you submit (addressed under Existing Claimants below).

If you receive a Monetary Determination letter stating that you are ineligible for regular unemployment benefits, you will then be directed via a phone call or text message to apply for PUA here.

Existing Claimants:  Claimants receiving unemployment benefits due to the coronavirus pandemic must continue to certify every week to receive unemployment benefits under any state or federal program. This includes the additional FPUC $600/week benefit and the PUA program.

The extra $600/week compensation is retroactive to the week beginning on March 29 and ends on July 31. FPUC payments are automatically added to the weekly benefit payment.

Upon exhausting regular unemployment benefits, you must file a separate application to receive PEUC benefits.

Claimants that have exhausted both regular unemployment and PEUC benefits may be eligible for an additional 6 to 13 weeks of unemployment benefits under the Extended Benefits program. A separate application is required.

Filing an Initial Claim

You must file your initial unemployment claim through the Virginia Workforce Development here. You will need the following information to file your first claim. 

  • Social Security Number
  • Personal mailing address and contact information
  • Employment history for the past 18 months, including:
    • Employers’ business names
    • The physical address for each employer
    • Telephone number
    • First and the last date that you worked for each employer
    • The reason you are no longer employed
  • Alien Registration number and the date your work authorization expires if you are not a US citizen
  • The name and local number of the union hall (if you obtain work through a union)

To file a new claim over the phone, the Customer Call Center is available at (866) 832-2363. Phone assistance is available from Monday-Friday 8:15 AM – 4:30 PM; Saturday 9:00 AM – 1:00 PM.  You may also file an existing claim over the phone by calling (800) 897-5630.

To be eligible for Unemployment Insurance benefits in Virginia, you must meet the following eligibility requirements during the pandemic:

  • Unemployed or had a reduction in hours due to no fault of your own
  • Earned enough wages to be eligible for unemployment benefits

Filing Weekly Claims

You must file a weekly claim to prove that you are still eligible and qualify for unemployment benefits.  Your weekly claim cannot be filed until the end of the workweek, which is Saturday at midnight. You have up to 28 days after the end of each week that you are unemployed to file this weekly claim. Weekly claims can be filed online or over the phone.

If you don’t file your weekly claim within the required time, you will not be paid unemployment benefits for this week.  You must call the VEC for assistance.

Existing claimants that are eligible for regular unemployment log in here to file their weekly claims.

Existing claimants who are eligible for PUA log in here to file their weekly claims.

To find out your claim’s status, call the Voice Response System at 800-897-5630, and choose “Claims and Benefits.”

If there is a problem with your claim that must be resolved before benefits can be paid or you have appealed a denial in benefits, you must still file a weekly claim online or over the phone. If it is determined that you are eligible or if you win your appeal, you will be paid these benefits retroactively. However, if you win the appeal but have not claimed benefits, you will not be paid for these weeks.

I filed my unemployment claim several weeks ago. Will I receive back pay once my claim is approved?

Over the past few months, the VEC has improved its telephone response and claim processing time. However, the large volume of unemployment claims will result in continued delays. If you are eligible to receive benefits but have not heard anything back yet, you will receive retroactive benefit payments up to the date that you were determined eligible as long as you filed your claims each week.

This also applies to the FPUC $600 per week additional benefit, which expired on July 31. If you have filed an unemployment claim before that date and are still awaiting a response regarding your eligibility for unemployment, you will receive retroactive payments for the back weeks of FPUC. This is the case even if the decision is not made until after the July 31 expiration date. 

If you are not eligible for regular unemployment, you may collect benefits under the PUA program.  To determine eligibility, you must file a new unemployment insurance claim if you have not already done so. Once your eligibility is determined, you may complete a separate PUA application. You should continue to file weekly certifications during this process. If you are eligible for PUA benefits for weeks that have already passed, you may recover back pay if you submitted weekly certifications.

Can I still collect unemployment benefits if my hours have been reduced?

Individuals who work reduced hours due to the COVID-19 pandemic may still be eligible to collect partial unemployment benefits if your gross earnings are less than the weekly benefit amount. You must continue to file your weekly certification and report any of your wages in the week they were earned, not received. Wages earned may reduce your unemployment benefit.

See additional FAQ from the Virginia Employment Commission about unemployment benefits.

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594 thoughts on “Virginia (VEC) Unemployment Benefits News and Updates on Extended 2021 Programs – $300 FPUC, PUA and PEUC

  1. Hi has anyone with an active balance tried calling to see how much is left only for the system to say $0000 but my original date was to end 3 weeks into February of 2021. I’m so confused because I was filing normally and receiving payments along with the additional $300 for 2 weeks now and filed for the week ending 01/17/21 but haven’t received my payment yet for the original benefit and I have bills coming up in a few days now… furthermore to add to the confusion and stress me out when trying to view my statement both online or via phone it says my ssn and pin combo do not show any existing claims in their system… I’ve tried getting in touch with an agent for hours now and have gotten nothing! Can someone please provide some kind of information as to what’s going on and if there’s anything I can do or why this is happening because I shouldn’t have a balance of $0, my original UI date to end is 3 weeks into February, and I haven’t received my payments for the week ending on the 17th of January…

      1. I have a zero balance that I checked today. No word on extension dates but I did receive a letter in the mail saying I should have a balance. I am on PEUC and have followed all their rules, sigh.

        1. Same here it’s looking like it’s gonna be another long week. Sigh.

        2. VEC is still saying 1/29 per the post update. Here is the official wording – “If you exhausted the original 13 weeks you will then be considered for an additional 11 weeks of PEUC benefits under this legislation. The first payable week in this scenario would be for the week ending January 2, 2021. Please be advised that we are working on programming our benefit systems to allow for these changes.
          *** Update: The target date for implementation is 01/29/21. The FPUC additional benefit of $300 will also apply. “

  2. Yeah the problem isn’t “having” to talk to a VEC rep it’s that it’s IMPOSSIBLE to get them on the phone!!! The phone numbers automatically end the calls “due to high call volumes” and the Live Chat is useless saying the system is too busy to assist. I would LOVE to speak to someone at the VEC for help!!!! They just are not making themselves available to do so even though their instructing us to contact them for details on our accounts! That’s why this is sooooo frustrating!!!

  3. Questions regarding what to do once PEUC runs out. Ok so not sure if it has run out but the balance when I call shows I have one more week left of payments although my benefit ending date is not till this summer. I am not sure if the system has just not been updated to add the additional weeks extension or if I should apply for EDD. And as far as I understand, new EDD claims will not be payed until they “update their system”? Ok, last question. Is EDD full unemployment payment or is it a percentage of what you were receiving before? Thanks to anyone who may be able to clarify the muddy waters for me.

  4. I am trying to figure out why I didn’t get my payments and why I don’t have a pending balance when I filed three claims for pua is it cause Tuesday was a holiday I am in virginia what’s going on please help

    1. I have PUA as well and have filed for 1/02 and 1/09 successfully but still haven’t received payments. When I called the 866 number yesterday to claim 1/16…the rep told me that I was approved for the new 11 weeks and to call back on the 29th to claim…so I am assuming payments will start being issued after the 29th.

  5. Hi, I was had NOT exhausted my PEUC prior to the 12/29/2020 date. On Friday, 1/8/2021 evening at 830PM, after a million attempts via calling and the app, I was finally able to file my weekly claim via the Gov2Gov app for the wk ending 1/2/2021. I called the VEC 800 status number Saturday morning and it stated my claim was processed on 1/8 for my “usual” amount + the $300 boost….gave me hope….Sunday morning, 1/10/2021 I was able to file my weekly claim for the wk ending 1/9/2021on the Gov2Gov app no problem. Monday at 1230pm my checking account posted the amount from the wk ending 1/2/2021 claim. But beginning Tuesday, 1/12/2021, I have not received any further $ and any time I’ve called the VEC 800 status # it tells me “details for your claim are unavailable at this time. Please call 866-blah blah blah to speak to a representative to assist you further” which has of course resulted in me calling daily since and every hour without zero contact with a human and many MANY MANY attempts with the online “live” chat that is ZERO help. When I have spoken with a person in the “file your weekly claim press one” option of the 866 option they can’t help and are as confused as I am. The VEC website updates are also of ZERO help and not informative at all. I was able to file my wkly claim for the wk ending 1/16/2021 on the GOV2GOV Sunday 1/17/2021 no problem but still no status update and no funds in my account. Again, I did NOT exhaust my PEUC benefits prior to 12/29/2020 but cannot seem to get any resolve or help or info besides “wait and see”. Very discouraging and VERY frustrating!

    1. Seems like everyone is having different experiences even if some are on the same program. I get PEUC and my benefits have not expired. I was only able to file the week ending 1/2/21 on the gov2 site. It took much longer to receive payment and even though I kept checking no more links for filing 1/9 or 1/16. I have just resorted to filing using the automated VEC system and it seems to be more reliable. I do hope you get your payments sorted out as it really is very frustrating when most are following the correct steps but VEC and gov2go have issues.

  6. I have applied PUA weekly claims for 12/16, 1/02, and 1/09 succesfully over the phone as is still yet to receive payments. However when I call today to claim 1/16…I was told by the rep multiple times that I have to wait and call back and apply on the 29th. Any idea as to why…and has anyone been paid PUA for those weeks I mentioned? Thank you and God bless!

  7. I am under PUA and have not exhausted the 39 weeks. I received the weekly PUA benefit of the week ending jan 2 already but have never received the $300/week. To what I read here the $300 for PUA should start on Jan 19, is this correct?

    1. I think its the 29th of Jan…instead of the 19th…please update me if any..thanks!

      1. The scheduled date is 1/29 however be prepared to wait in case they encounter glitches. Also President’s Day is 2/15 so that could slow things down if they move the scheduled date. Hoping for no more mice eating the network cables at the VEC!

    2. I have already been receiving the $300 weekly. Not sure if you are doing this already but file weekly using the VEC phone number and NOT gov2go. That was a waiting game for me and when I did it on the phone it worked like it is supposed to. **Don’t forget that they don’t take takes for the $300 so you have to set that aside to be prepared. Only stimulus $$ is not taxable.

      1. Hey L…are you sure your on PUA…becuase I don’t think anyone is receiving PUA until the 29th

        1. Sorry I get confused with all these acronyms. I am currently receiving PEUC. If I am correct, PUA is only for those who did not qualify for typical unemployment because they are self-employed or do gig-work. I do hope your compensation comes soon.

        2. Yeah your right L PUA is for independent self employed contractors and/or gig workers. Thank you my friend…a big sigh of relief when you said you had PEUC and not PUA. God Bless!

  8. So I have a question my regular unemployment was up last week will I still get the extra 300 a week or do I have to apply for another benefit or does it automatically extent my benefits I am so confused

  9. Ok so everything was fine for me till dec 26th once they passed the new one as of last week i was able to call and make my normal weekly claims this time for three weekly separate claims and i still have not received anything in my account since week leading to christmas am i missing something? My pin and all that works it allowed me to make those claims but i cannot get anyone to answer the phone and i still have no money in my account

    1. Same for me except I’ve only filed two weeks. When I call and check the status it says there’s no details on my claim

      1. Same thing here and when I go to check my account balance it’s all zeros. It’s still letting me file every week but nothing and sure can’t talk to anybody I hope the things get better and God bless you all

      2. Per the VEC, PUA claimants with active balances should start getting payments from 1/15 and the $300 FPUC (assuming system updates are done 1/14). PEUC (with active claims after 1/27), Regular UI and State EB recipients should be able to get the extended benefits now.

        For those who had exhausted balances prior to 12/27/20, they will have to wait until after 01/29/21 to file their weekly benefits claim and get the extended benefits and $300 FPUC payment.

        Article has been updated to reflect this.

        1. The VEC can post all the dates that payments are “supposed” to be sent but it is NEVER done on the date they actually say. Sadly there is always some excuse or another (rainy day, too sunny just to make a joke). And now we have MLK coming up so that will give them weeks to say there was a holiday and it slowed things down. Pretty much I will believe payment is coming when its actually deposited and cleared into my bank account. Sorry to be negative but its frustrating how everyone is having different experiences on the same programs.

    2. Same here…I am still waiting on my payments for weeks ending in 12/26, 1/02 and 1/09 I have PUA…I read that VEC is reprograming software today for PUA and hopefully money will come in either this week or next week.

      1. Per the VEC, PUA claimants with active balances should start getting payments from 1/15 and the $300 FPUC (assuming system updates are done 1/14).

        For those who had exhausted balances prior to 12/27/20, they will have to wait until after 01/29/21 to file their weekly benefits claim and get the extended benefits and $300 FPUC payment.

        Article has been updated to reflect this.

        1. How do you know if you exhausted your 39 weeks PUA? I was able to call and successfully claim weeks ending in 12/26, 1/02 and 1/09…eventhough I have not received payments yet. Therefore since I successfully claimed those weeks…that means I have not exhausted my claims…correct?

        2. Correct. The date in question is 12/26 or 12/27. If you had a claim balance/weeks left after that then you are considered to be an active claimant- which you are since you were able to file continuing claims. You will get paid soon once VEC starts processing payments – and should include your back way for weeks certified.

        3. Perfect! Thank you for your spot on response, God bless and stay safe!

        4. The last payment I received was 12/ 8 I have filed weekly successfully until 1/2 which I eventually got that filed and successful on 1/9 so I guess what I’m asking is I’m consider an active account and get the $300 or not. Any help would be greatly appreciated. God bless you all

        5. So your basically saying…your payments stopped on 12/8…but you have been successfully filing weekly claims up until 1/9?! If you have been filing those claims on the Gov2go website as opposed to calling in the 1-866 number to file your weekly claims, then there is clearly something wrong with your account or payment method…in which I strongly suggest calling 1-866-832-2363 between the hours of 8:15 and 6pm[select 1, then another 1…and another 1, enter your social..verify…and talk to someone asap!]. The earliest you call the better. I never trusted the gov2go tool as the system has soo many glitches and I highly recommend you call every Monday to file your weekly claims…to be honest that will ensure your claim certification as someone that has more knowledge than any of us is actually the one processing the claim! I will let Andy correct me if I am wrong. Good luck and God bless

        6. Thank you for the help Adam greatly appreciated. I always call in I’m not real crazy about the site. And again thanks bunches and God bless

        7. I have applied PUA weekly claims for 12/16, 1/02, and 1/09 succesfully over the phone as is still yet to receive payments. However when I call today to claim 1/16…I was told by the rep multiple times that I have to wait and call back and apply on the 29th. Any idea as to why…and has anyone been paid PUA for those weeks I mentioned? Thank you and God bless!

        8. Adam any luck with yours happening today? For me still nothing but still able to keep claiming i can only guess that none of us that it ran out on on dec 26 are getting it till next friday? Everyone be safe and thanks for all the help with info been a rough month with no unemployment deposits

        9. Hey Scott…unfortunately nothing on my end as well. I am pretty sure by now that target date is 1/29…as sad as it sounds…the past month has been tough…but there is always a light at the end of the tunnel…hope you stay safe until then and let’s keep updating eachother…God bless brother!

        10. Has anyone else received a document saying to call to verify your vec unemployment? Im lost…

        11. No I haven’t received any document…to be honest I don’t even know the email used. How did you receive that document…through regular mail or email?

        12. I know you were asking the OP but just as a bit of help, I also have not received any letter either through postal mail or email. If there is a telephone number listed just be sure to check it is a legit VEC tel#. So many scams going on right now. I almost got scammed recently when I applied for a job. To get to the point I discovered upon research the company does not even exist at the address they indicated they had their headquarters.

  10. Someone please help! Two different situations. First my fiance. She filed on Dec 22nd and has now filed weeks one two and three of the PUA and has not received a single dollar. She got her Way2Go card and the Gov2Go is giving her the option to file every week and nothing is being paid. Next, mine. I filed all 39 weeks and then the 26th it stopped giving me the option to file and isn’t allowing for extended weeks still to date. Everyone says they are calling and I call BOTH NUMBERS and it just hangs up. Literally. Both of them. So I’m not able to file extended 11 weeks and she is filing but neither of us are getting paid. Please please help. Please. Googled until I can’t stand it anymore and really need this money, as do we all. Any info that can help? Solid info? Thanks so much.

    1. Same here…all was good up until the 26th. I called in the 866 number, as I always do and never used gov2go for my weekly PUA claims, and filed and still has NOT received for weeks ending in 12/26…1/02 and 1/09. Everytime I called I was able to file my weekly claims for those 3 weeks I mentioned and still has not received any money on my way2go card. I read on the VEC website yesterday that they are implementing and reprogramming their software today 1/14 for the new relief package for PUA…so payments will be retroactive and hopefully money will start coming in either this week…or most probably next week. Please mind that since Monday is MLK day…this might cause another day or 2 delay! When you call the 866 number…select 1 for english…and then 1 for PUA…and another 1 for weekly claims…you will be asked to enter your social security number and connected to a rep. I ADVISE YOU CALL IN EVERY WEEK ON MONDAYS to do your weekly claims. As said…I never relied on Gov2go app or website in the past. Hope this helps…God Bless and stay safe!

      1. And its friday the 15th and nothing in my account still. This is ridiculous anyone else awake to same results ?

        1. Absolutely and the crazy thing is I still haven’t got the lwa that was sent to me in October and returned back to them in October and they still haven’t re issued that I have called six times already this morning and can’t get nobody I have a zero in the account and when I put my pin in they tell me I have to call the number that I just called. The last payment I received was 12 8

        2. Same here! I highly deduce payment will be made next week…but then Monday is MLK day…so am thinking of Wednesday or Thursday instead of the normal Tuesday/Wednesday. God bless!

        3. Just for a little ray of hope. I used the VEC phone filing instead of gov2 (does not provide me a link for more weeks anyway) to file for 1/9, which I did that on 1/13. Today, 1/15 I see that the payment is pending in my bank. That is always a good sign and now that my bank has the money they will release it either Monday (not sure since MLK) or Tue the latest but at least its there and not at the mercy of the VEC’s glitchy system. My plan is to call on Sunday shortly after midnight to file for week ending 1/16. I normally liked the online filing since I could file when I wanted to and did not have to monitor their hours but that is a small inconvenience at this point as long as its working. My 1 concern is that the balance says I only have a 370.00 balance which is only 2 weeks worth and from there not sure if I then file for EDD (getting PEUC now) or if the system has just not caught up to the extra weeks we were supposed to get. Either way my point of the whole post is to use the VEC phone weekly filing and just ignore gov2 for now.

        4. Still nothing in my account!! And its been since dec 26 when it all started with this when it expired anyone else awake to anything deposited? Im still able to make my weekly claims i have made 4 and still no payment yet and or with the 300 whats going on VEC ??

        5. I have PUA and claimed 12/26, 1/02, and 1/09 successfully with confirmation numbers and everything but still NO PAYMENT received whatsoever. When I called Tuesday to claim 1/16…the rep told me to call back on 1/29 to make the rest of weeks claim. So I think…now that no one is paid….I highly deduce that all PUA and even maybe PEUC are getting paid after 1/29!

        6. I do have a pending payment for when I applied by automated phone system for week ending 1/16. I am on PEUC and according to the system only have 1 more week of balance even though I should have more due to the Dec extension. I can only tell you that you have to bite the bullet and call to speak to a live VEC worker. They might be able to get your payments unstuck. Hang in there.

        7. Anyone have the correct number to call and how to push 1 then 1 and 1 to be successfully connected to a human? Every time i call the number i use to claim it says call volume to big call back later and hangs up on me

        8. Call after 1 o’clock that’s usually wen I speak to someone wen I file my claim

        9. Unfortunately, it really doesn’t matter when you call the 800 or 866 number. I’ve called literally from before the open (to be “in the que”) throughout the entire day every minute of every hour and it’s ridiculous! PEUC can only file thru the phone on the 800 number or the Gov2Gov site. The 866 number, when you get to the press 1 to file with a person for PUA and “other” they can’t really help at all and sometimes you get a person who is at least professional and empathetic because otherwise when you follow the prompts of the 866, per the 800 number instructions to do so, to reach a representative, the call will hang up on you due to high call volumes. It’s legit a mess and not okay given the amount of time now and the money, support and resources the Governor of Virginia has been reportingly showing since the mess in the Spring and then with the embarrassment with how long it took for the LWA to be applied and last minute be delayed another 2wks. So back to being on hold and following the prompts to hopefully not get hung up on automatically from open to close to feel like I’m doing “something” while praying and hoping the 29th will come thru.

      2. What i meant to say was anyone that has been able to file weekly since after the extension was signed and dec 26th receive there payments today? This is getting ridiculous this will be third week of no income at all

        1. I am still waiting payment for weeks ending in 12/26…1/02…and 1/09!

  11. Terry, I exhausted my Peuc claims in December. I reapplied on 12/16 and received a email saying I will receive a determination letter in a few days. I never received anything but I still made sure I filed a claim every week. I tried called the 800 number can’t get in contact with anybody. On Monday I just so happen to call and reapply for the pua. I received a payment of $1800 from tra benefit yesterday on 1/12/21. What exactly is tra benefits? Will I be receiving that every week? Also I called to check my balance it still say a $0 balance.

    1. Hmm, never heard of tra. Continue filing every week. Then if you feel like making appeal, do so.

  12. My balance still says 0 dollars my peuc ended in November will i get the new peuc extension and the extra 300

  13. I exhausted my regular and extended benefits in December. When I called to file it wouldn’t let me for a week or two. Then it let me file for Jan 2 and 9. It says there’s no information on my claim when I call and check. Do people that exhausted regular and extended benefits still get the 300 weekly. So far I haven’t and usually get my payment Tuesday nights at 8-9

    1. You can’t file your claim if you have exhausted your benefits prior Dec 27 2020.if i ready over & over since we can’t get help im pretty sure you will be eligible for the 300.00 weekly for 11 or 13 weeks due to the new legislative update law.Filing is jan 29 2021.
      I tried filing as others as I had exhausted my benefits and the system at all numbers I could locate denied me had no file, no info on me ir my direct deposit info.thw workers there have got to ge going thru hell, but the upper manag. Should have been better prepared in directing their co workers. Whoever design their computer.program wasn’t Bill Gates..VEC or IRS

  14. Has anyone who has used Gov2Go successfully filed for 1/2//20 & 1/9/20 and received their payment along with the extra $300? The system allowed me over a week ago to file for 1/2 but so far no payment or extra $300. Only thing that happened on the site is that it generated a confirmation# but it has NOT given me a place to file for week ending 1/9/20. Not sure why stupid VA made it so we have to file on that site. Previously using their re-certification early each Sunday I never had problems filing and received my payments. Sigh . . . I may have to bite the bullet and call the VEC and wait however long. This is just dumb and frustrating how incompetent this state handles all this and the Governor goes on tweeting about things that are not on people’s list of priorities. Ugh. Any magical telephone number to get through on VEC or just the usual number? Thanks everyone.

    1. I was able to file through GOV2GO for 1/2 on Friday the 8th and filed on 1/10 f 2 for 1/9. Received my 2 weeks and boost for 2 weeks yesterday. I’m on PEUC and had not exhausted before they stopped on 12/26

      1. Teressa, very helpful. Does your automated account balance say it has a balance? Or does it say zero dollars available. My account still says zero dollars and no details available. My regular UI benefits expired 12/26. I completed a PEUC application on 12/29 and have confirmation of this. I was able to file claims for weeks ending 1/2 and 1/9 on Gov2go. VEC website (the January 13, 2pm update) says that new PEUC beneifits programming was supposed to have been implimented on 1/8. My first payment should have been yesterday, 1/13 for weeks ending 1/2 and 1/9. However, when one calls the 800-897-5630, there is a quick message that says benefits payments may be delayed up to 2 days. Anyone have any information on this?

        1. I do have a balance but according to my balance I only have 7 weeks left. It seems as if my weeks just picked back up from where it left off of. If they are supposed to add 11 weeks, my balance should reflect 18 weeks. I’m not sure what is going on with that because I can’t get ahold of anyone on the phone. I don’t want it to get to the last week and I’m scrambling with no money. Regarding the recorded message about the two day delay. That is old. Its been up there for awhile.

        2. Per the VEC, PUA claimants with active balances should start getting payments from 1/15 and the $300 FPUC (assuming system updates are done 1/14). PEUC (with active claims after 1/27), Regular UI and State EB recipients should be able to get the extended benefits now.

          For those who had exhausted balances prior to 12/27/20, they will have to wait until after 01/29/21 to file their weekly benefits claim and get the extended benefits and $300 FPUC payment.

          Article has been updated to reflect this.

    2. Hi…I always called in for my weekly claims every Monday…ALWAYS! I have NEVER used the gov2go app nor website…its pretty retarded! When you call, 866-832-2363…select 1 for English…select 1 for PUA claims and then again select 1 to file your weekly claim for PUA…in that specific manner[1,1,1], you will be prompted to enter your social security number…verify the information by pressing 1…and you will be then connected to a live rep who will assist you in filing your claim by asking you the questions and provide a confirmation number before the end of the call…thats it! Call every monday…best time to call is between 8:15 -11am. If it say busy..try again a few times and you will be good to go. I have filed but still waiting payment for weeks ending in 12/26, 1/02 and 1/09 because VEC is reprogramming their software today 1/14 inorder to implement the new relief package for PUA specifically…therefore hopefully payment will hit retroactive either by tomorrow…or next week. Mind you Monday is MLK their office is closed…so this will cause another slight delay!

  15. I filed my 2 claims this past weekend. Saturday is for Jan 2 and Sunday for Jan 9. I called the 800 number to check the status. It says not process due to outstanding issue. Did I receive this message because it is too early to call or because I am denied benefit. I was receiving benefits prior to extension. Is there any other message we can hear by phone?

    1. Terry the system wouldn’t let me file for my January 2nd PEUC claim. I could only file for my most recent week which was last week. Does this mean I’ll get paid for two weeks since my last payment was around December 29th or only 1 week? I did get in contact with a VEC representative and they said that payments will not be made or at least another week or two. At the time I couldn’t ask her whether or not my claim was accepted since it takes one business day to show up in the system.

      1. Hello Jeremy. The very first time I file for unemployment, I made a mistake by filing the “initial filing” for 3 weeks instead of following up with weekly filing. For 3 weeks and every week, I am receiving benefit letter from VEC. I am waiting for nothing during those times. I called VEC about my mistake and they fixed it and paid my benefit for 3 weeks. More likely you will get your January 2 week payment hence you called them already. Can you do me a favor. Call VEC to check your status and see if you will get the same virtual message response. Let me know please so I dont bother taking action yet. Thank you.

        1. Terry, so I did get paid today and it looks as though it was for my PEUC (1WEEK) and the extra $300 which was added from the CARES ACT (Those extra benefits expire in March). However, I didn’t get paid for the week of January 2nd. I had a feeling this would happen since the system would only let me file for the previous week. I called the toll free number and it says I have no available weeks to file. The automated system was also wrong when it said the amount my check was issued for. I would ignore the automated system until they update the system. The best thing to do would be to try to get a hold of someone at VEC so that they can help you with your account. I’m glad they were able to fix your mistake. Hopefully you get paid today or tomorrow if you filed this past Sunday. I made a list of the local numbers (see my post below) so hopefully they will return my voicemail. Generally they call within 24 to 48 hours so hopefully they can answer any questions we may have. Hope I’ve answered your question and please don’t hesitate to ask me if you have anymore questions that I might be able to help you with.

      1. I’m on PEUC and I received payment for 1/2 and 1/9 as well as the Boost payment for the last 2 weeks today.

        1. I filed both weeks also and I haven’t received anything as of yet. My account balance is still saying 0 balance. My deposits normally hit by 1:00 pm every Tuesday. So far nothing.

        2. You might need to call. I had a balance when I checked mine.

        3. Hru so are u with chime ? And do u live in the Central area of Virginia? Cause im with chime and haven’t received nothing?

        4. Hi, I’m in Hampton, VA and I bank with Langley Federal Credit Union.

      2. I still haven’t. Usually it says pending by now and have nothing. My account balance is still at 0 also. It let me file for the 2nd and 9th. When I call to check the status of my claim it says something about it not having information on it. But it won’t let me file anymore week either

  16. I haven’t received anything since April took till December 10 for them to deny me applied for pua in april and when they finally denied me n outstanding issue with that n now telling me no payments I’ve called every number over 10 thousand times since april emailed … emailed representatives n no help.. I’ve lost everything

  17. I applied for unemployment benefits September 2020. To date, the only communication that I have received is a monetary determination which did not include a decision.

    I have not received any information regarding next steps, adjudication or the appeal process. I have contacted the VEC via phone and virtual communications and have received zero information. Last week, I learned that claims awaiting adjudication would be processed by December 15th, however, I still have not received payment. Through a professional contact, I learned that my claim appears to be eligible for processing, however, no one can identify why payment has not been released.

    I understand the number of claims that deputies are now responsible for, however, this has turned into an extremely lengthy process that has definitely caused a financial hardship for my family.

    Shouldn’t this claim have been processed with the others that were released by December 15th?

    This is the same email that was sent to William Walton at the Virginia Employment Commission several days ago and I have still not received a response nor have I been able to reach an agent through the VEC virtual chat.

    1. EVERYONE Call the local VEC numbers for your county. The toll free number won’t work. Here’s the numbers I have. if they don’t answer leave a message and they will call you back within 48 hours. It works every time for me.

      Petersburg, Virginia 804-862-6155
      Henrico, Virginia 804-652-3236 or 804-652-3233
      Chesterfield county 804-652-3490 Fredericksburg 540-322-5768
      Charlottesville, Virginia 434-282-2594.

      1. In Roanoke the locale # is comepletely automated and there is no callback#…1st I got lowballed on my benefit amountThey said they had no record of you having worked with you after having sent them copies of my paystub’s for this year nothings changed I still get the same 115 weekly when I’m certain if I was making eight bucks an hour 2006 and I made 16 bucks an hour this year The amount Should have changed basically I was ignoredIt is impossible to speak to a person they’ve developed this elaborate system about going to pick up a paper in going online and get an appointment waiting for somebody to call you I will online and Could not find how to make an appointment it’s just frustrating

        1. I went by there (Roanoke) today and the security guard gave me the paper that has the website address to make the appointment. However when I click on what I’m supposed to it tells me there are no available times and doesn’t tell me another way to make one. I’m thinking he said that to schedule the appointments it opens up at 10 AM. So I’m gonna try getting on the website at 10 AM to see if I can make the appointment. You could maybe try that too.

  18. I want everyone to know that I was able to file on Jan 9 for extension. I just want someone who can confirm that the filing is very short. It’s just few yes and no questions. Then in my Messages, I received a confirmation number. Does anyone have the same experience?

    1. I have filed with the same experience. I think we are good because of the confirmation number.

    2. I don’t know what you mean by “extension” but if you mean filing for weekly benefits, that is the normal questions they ask. I was able to file early this morning on the GOV2GO site. The questions they asked were the same they asked when we filed on the VEC wite.

      1. I tried the gov2go no luck so i Just called 800-897-5630 it finally let me file my claim for January 2 . so everyone that is having this problem call if u can’t do it on the site. good luck and God Bless

      2. Based on what Teressa posted I too went to the Gov2Go site and went through the process of re-certifying (I think that is what she meant by extension) for week ending 1-2-2021 which up to earlier yesterday the system said I had exhausted my benefits (which is not true). These are all glitches and thankfully I was able to go through the process very similar to what we were asked on the VEC site. So RUN, do NOT walk to do your re-certifications as at any moment the site may begin to have glitches again. Hope everyone gets in!

    3. Still no luck trying to file for my continued PEUC. Anyone having any luck filing for PEUC or PUA? I know that they said the program should be up and running by the 8th but apparently they are still down. I haven’t received anything since the end of December and I’m a single dad with two young boys. I cannot file on the gov2go app either. Sad….

      1. I was able to file PEUC today for the week ending 1/2/2021. Maybe they are having glitches again. Try every once in a while this weekend and perhaps you will get it completed. Otherwise my only advice will be to call early Monday morning to the VEC and see what is going on with your claim. What is happening when you try to apply on Gov2go?

        1. Thanks, I also noticed that they changed the date of peuc implemention. Rather than saying the implemention date will be the 8th it says it will be between the 8th and the 14th. At least payments are retroactive and hopefully everyone got their stimulus to hold them over until you were able to get your payments. God bless everyone!

    4. Hi Terry how exactly did you file for the extension was it via phone speaking to someone if so how did you get a hold of them or did you do it via the app and was there anything required to file for the extension itself..? Any information will be extremely helpful, thank you!

      1. I filed through GOV2GO. No other requirement. Mine is just weekly continuation from Dec 27. I only used up 7 weeks of 13 week given to us from previous extension under PEUC.

  19. Is there anyone successfully extended their benefit for 2021? Please let us know.

      1. Nobody will receive payment yet. If we get in today, then we get paid next week. We have to worry about getting in first.

        1. It’s sad that we have to go through this and then we can’t even speak to anyone about our claims they have to do better people in Georgia are suing through legal aid because a lot of people got evicted from their homes lost card among other things and alit of people been waiting to receive calls from the office there so people are fed up and taking a stand

    1. Well the guy steve ram on YouTube who covers alot of news updating that we should receive payments today

      1. Will people on pua and puec receive payments today to or just people who receive regular benefits

        1. Well i just got off the phone with a vec operater and she said we will not receive np benefits till nexr week smh this is sad virginia as whole is sad the people out here are hurting and at least 40 states received their benefits

        2. Wat number did u call to speak to someone and wat number did u select because every tome I called the 866-832-2363 and press option 3 I get the response all representives are busy assisting other people please try again later

        3. Too be truthful i acted like i needed to file a claim for pua and gave her the run down and she understood and took it from there and informed me the info is only to update it smh yea its crazy and proceeded to let me know it wasnt no payments issued till next week

    2. I called the customer service 866 number this past Monday Jan the 4th and was able to successfully claim my PUA for the week ending in Jan 2nd. They gave me a confirmation number however I am still awaiting for payments. I think calling and filing is better than Gov2go!

      1. Lots of us were able to file week ending Jan 2 but havent paid but that is okay because we get the retro later because it is filed. The issue is the week after Jan 2 because we cant even file it. If we dont file for this week by tomorrow Saturday, this week is gone. VEC should at least allow us to file for this week because the instruction is file every week to get retro for each week. We cant even get a response from VEC in this site to clear things up.

        I have another question about “Mark complete or Incomplete” and there is no answer.

        1. Just call in every Monday to file for the prior week…that is how I have been doing it for a whileeee now…never filed through gov2go!

  20. I was receiving extended benefits (EB) would I be able to receive the new benefits that are about to come Isomeonr please help because I am so lost

  21. Hi,
    Did anyone receive payment of the $158 weekly PUA for the week ending in December 26th?? Please help as I have not received anything for week 12/26…God bless and stay safe!

    1. I did receive that payment. It is the last one since after that still waiting for gov2go to allow me to make my next weekly certification.

        1. I received it last week on the 30th. I did re-certify as soon as it turned midnight on that Sat. Not sure if I just squeaked in and that is why you might be waiting for yours.

        2. Smart! You sound just about right…you prolly squeaked in just the right moment. I called in that Monday to make my claim as I had never been able to get my gov2go up and running properly. I recently switched to the VA debit card service, eventhough I got payment on it I thought that was the issue…but thank you for your help!

    2. No and now we have to wait even longer because Virginia is so slow people in North Carolina started receiving the additional $300 this week and didn’t have to go through all the extra like if people dnt produce documentation by a certain amount of time that wil not get pd on the Gov2Go website u have to submit ur w2 a letter or recent paystub and it’s ridiculous because some places closed completely down due to covid and people can’t get copies of paystubs and who knows how long it wil be to get w2’s

      1. I have never used the Gov2go website its never made my life easier at all…so why don’t you just call the 866 customer number and file your weekly claim over the phone every Monday…instead of going through all that hassle!

      2. Yes the W-2 has to be done prior to recertification. It is unfortunate that some do not have their W-2’s, sorry about that. I do believe the W-2 portion only needs to be done 1x thankfully but it is silly since we had already done that for the VEC. So much inefficiency its astounding and the Governor of VA just ignores the debacle that is unemployment at the time and instead tweets about nonsense. Stay strong everyone. Just a few more weeks and we may be getting an extra 1400.00 soon.

        1. Did anyone else make their claim from last week today? On Saturday wonder when those funds will be available looking for guidance?

        2. It usually takes at least 2 business days for them to process and sometimes the payment is there the next day after that. If they are being slowed down by glitches we may not see payment for that till Friday or early next week. Hang on to any verification #’s and confirmation numbers in case you have to call the VEC down the line.

  22. To Whom It May Concern,
    First, I’d like to apologize for posting this for first time in wrong spot. This is theomplete 2nd time i am posting this topic.
    For weekly filing in GOV2GO, when do we choose the option “Mark as complete” and “Mark as incomplete? I am concern about the beginning of week of Dec 27. I was able to file on that week. Do i choose Mark As Complete? And in general, do we mark it complete every week? Thank you.

    1. Terry, each Sunday you can file for your previous unemployed weeks. Once you file your “weekly claim” then you can mark it “complete” and then do the same thing next Sunday. Yes, mark complete for December 27th. Mine says “incomplete” until the system let’s me file my PEUC. Just keep trying to file. The system will say that you do not have any available weeks to file but don’t let that worry you. The VEC rep said that once the system is up and running by the 14th you will be able to file for your previous weeks and get paid retroactively. Hope this helps…

      1. I recertified on Dec. 30 and have the confirmation number so im good right? Cause its not letting file a claim saying u have no weeks to jus trying if im good tho

  23. I filed my claim for last week on Sunday
    01-03-21. I call the phone number each week to file my claim. It said it had been accepted and was being processed. I called back on Tuesday to see if my payment had been processed and how much money I had left on my claim. & it’s saying my last check was processed on
    12-28-20. I’m on regular UI & I still have around $1000 left. Well it let me file a claim again for last week and it said accepted and being processed. Has anyone else experienced this issue?

    1. Yes i have the same issue, this is crazy, i filed my regular weekly cert on the new gov2go, it gave me a confirmation number, but checked my account and my money is not there. I am very upset, why is this affecting the people who get regular unemployment.

  24. I’m having the same issue. It let me file last Monday morning while taking to a live person . Although I still didn’t get paid for that yet. I called this morning and only got a bunch of gibberish repeating the same thing over and over again. The VEC system is all messed up.Is there anybody been able to file their weekly PUA claim today?

    1. To Whom It May Concern,
      In GOV2GO site for filing weekly claim, when do we need to mark the option “Mark as complete” or “Mark as incomplete”. Can you give an accurate instruction on this so some of us dont make mistake and end up delaying the benefit. This applies to all waiting for the extension of benefit after Dec 26,2020. Thank you.

  25. After I exhausted my peuc my account was 0 dollars but I was still able to file my weekly claim eventhough I wasn’t receiving a payment i tried this week and it says I have no available weeks to file why does it say that

    1. Mine says the same thing says I have no more weeks to file I don’t understand I’ve been able to file every week now nothing and cant

    2. Mine says the same thing. My PEUC was already exhausted beginning of December but I continued to file each week in case it was needed. Now it won’t let me file for weekly saying my benefits are exhausted.

  26. Also went to do my call in this morning and it wouldn’t let me said I was out of weeks is everyone having this problem

      1. Is there a different number to call for filing weekly claims for peuc ? I tried this morning and it says no week to file, I always have filed on Sunday with no problem, however today it says no week to file anyone else having this problem?

    1. According to the recent news, there is a delay of 1 to 2 weeks and will be retro paid. It also mentioned that we have to certify. This part is confusing. Does it mean continue filing weekly or actually certify? But certify where? Can they be more specific?

      1. I got the same response when I called in my claim this morning any other thoughts on why looking for help in virginia.

  27. I did file UI from VEC site Dec 27. I checked my benefit by phone today and it is processed. I sign in at GOV2GO and the weekly claim is highlighted in red and it says “overdue”. Do I click “mark as complete”?

    1. Yes you can mark complete. I tried to see if I could go through with it on the GOV site “just in case” and it told me there were no weeks to file and thats because I had already did it on the VEC site so you should be good.

      1. He said he had already filed on the 27th so he wouldn’t need to file 2x for the same week.

        1. Yes, I agree with Teresa because I tried filing at GOV2GO too after filing at VEC and it says that I have no more week to file. In my previous comment I wrote a wrong message which I stated that my benefit is exhausted instead it is the “no more week to file”.

    2. I just tried to file this morning and I’m still being told I have no available weeks to file. This is weird. I always file on Sundays.

      1. Same here i tried to file and it wouldn’ i tried by phone and it said call 18668322363 wth is going on i haven’t received benefits since Oct.26 what do i do?

        1. I don’t know whats going on. I’m on PEUC and was able to file on the VEC website last Sunday with no issues. I called the number and it says to call back when they are open. I wish they would have left things as they were and allowed us to still file on the VEC website.

        2. Thats the same thing it said to me then when i try to file it say something bout no claims on my behalf to call 18668322363 but i was able to do some what of everything on gov2go smh i dont get it i haven’t recieved benefits since Oct 26 smh i jus hope my file jus automatically update

        3. Go to:

          Register. You also have to enter your “Pin #” that you originally got thru the mail. Once you’re in, I think you go to event. Scroll down and you should see where you file.

      2. Me too, I tried to file for weekly benefits through gov2go and after submitting my SSN and PIN number I get a message that says that I have no weeks to file, I have 1 one more week left from the 13 weeks extension.
        Was anyone able to file successfully today?

        1. The extension was for 13 weeks but the program also ended on t he 31st. Some people ran out of weeks before the date of 12/31. The program ended so it doesn’t matter how many weeks you got paid for.

        2. Im trying figure out will i get the back pay? My benefits i received was Oct 27 and it me file for a month then it stop letting me file.. So will i automatically get those weeks back ?

  28. I filed for unemployment on November 17th, after 17 years of working. I received a letter telling me how much I would get a month along with my pin. I’ve been filing every week but have not received any benefits. The voice response system says that there is an outstanding issue on my account. I can’t get any answers. What am I supposed to do?

    1. Same here and according to the articles, our claims should have been processed. I filed in September.

  29. Any news about the extension of UI, PUA and PEUC for Dec 27, 2020? Do we continue filing after the week of Dec 20-26? I noticed that Weekly Filing in Work Force Connection option is gone and there is a new option in GOV2GO for UI weekly claim but no option for PEUC and PUA weekly claim. Are we going to be notified of when the continued benefit will start?

    1. You should ALWAYS continue to file otherwise when everything starts back up you will likely get retro from filing those weeks in one lump sum. Also I’m on PEUC I filed on Sunday with no issues. I always file Sunday mornings and the link was there.

      1. I just received a message in my phone that starting now that we file unemployment at GOV2GO but I only see UI and not the PEUC or PUA. I tried filing in UI and it says that I have exhausted my unemployment.

        1. Yes, I received that text today too. I can’t try it do it now since I already filed for my weekly benefits Sunday on the VEC website. I’ll have to wait until next Sunday to do it on the Gov site but I received my weekly deposit today for PEUC. (the regular amount) Are they saying you exhausted UI or PEUC? You should call the number to verify if your balance is $0. If you have exhausted PEUC then I believe you have to file for EB if that is still available.

        2. Terry, Did they give you a website to log onto? I couldn’t understand the entire website. I replayed it but it was garbled. Thanks with any help.

        3. The PUA is not updated yet and will not let us file until they get it updated. It says to keep checking back . Once the system is updated we will have the option to file the weeks needed.

  30. My peuc ended at the end of November and extended benefits was tooking away will i receive the 300 that’s about to be signed into law

  31. My benefits just stopped all of a sudden…been 3 weeks since dec.8 I have been able to claim but received nothing..anybody know if this us because I uploaded those documents they asked for in October for increase

    1. They will now have to verify your documents and set a new amount. You could get more and even back pay for those weeks but you essentially contested the benefit amount and asked for an increase. Now you will have to wait on an individual to grab your file.

  32. I’m in VA. I have exhausted my UI and just applied for PEUC. I got the message that my SS# is not currently approved for PEUC. I should be getting the last deposit from UI to my bank account today but my balance is at $0 when I call into to the Unemployment office. Based on the qualifications I SHOULD be approved for this. Has anyone been denied and found out why. I can’t get through to Unemployment for an explanation. TIA.

  33. Well so much for EB. Sorry if this has already been posted. I went to the VA Employment Commission site (
    and this is at the very top:

    “*** Important Update Regarding Extended Benefits ***
    The Virginia Employment Commission has been informed by the U. S. Department of Labor that payment of extended benefits (EB) will no longer be authorized after the claim for week ending Saturday, November 21, 2020.

    You may have a balance of EB weeks remaining on your monetary determination, but no EB benefits can be paid after the week ending November 21, 2020.”

    1. Yes, due to Virginia’s improving employment landscape, the U.S. Department of Labor decided to switch of the 13 weeks of extended benefits.

      If the unemployment rate goes up, it comes back on.

    2. I still haven’t gotten the LWA yet its been a bunch of crap with UI Office.

  34. I was receiving regular unemployment then finally received my LWA amount. Suddenly there was no more regular unemployment or notice received. I have never stopped certifying each week. Finally I went to the Gov site and they’re applied for the PUA. I received over 20 some notices that I need to Self attest each weekly claim. Why? I had certified every week never stopped same questions asked….Now how long do I wait? does this mean that I am now going to get my checks again? How long till you pay me? Am I getting a one week check or all of the past weeks I had to attest to for PUA? The system is so confusing and all the acronyms I have no idea anymore what I should be doing. It is getting a little hard when you’re wondering each week, day by day how you are going to survive….Has anyone did the self attest questions and how long did it take for you to get paid from there. I read a message allow 3-4 business days for payment? We shall see….can’t get ahold of anyone on the phone.

  35. Hey guys I applied for the lwa after the deadline I’m receiving the weekly benefits just wondering if I’ll be able to receive the lwa 1800 in virginia.

    1. If the deadline was missed they won’t send LWA. I also think the state has depleted all it had towards that program anyway. Sorry for the bad news.

  36. Has anyone in Virginia received their new letter from VEC if they will get more in their weekly benefits ($158 & the retro amount)? This is based on the gov2go document that was optional to fill out back on Oct 2, 2020 & it stated we should receive another letter in 4-6wks letting us know if we qualify for more than the $ is now the 6th week as of this post.. Thank you

    1. Have you still been getting the $158 every week since you provided documents for the increase? I should be getting more but was afraid to file for increase and then be stuck in limbo.

    2. I got mine on 12/15. Letter was dated that day and that’s the date of my back pay deposit of the difference from all 39 weeks! The issue is, you have to get your file into an agents hand. I recommend logging on to the interactive claim summary text with and agent RIGHT AT 8:15am, you’ll be in a queue, but you’ll get to chat with a real agent who can push yours through. I had just spoken with someone on 12/8. Good luck!

    3. I goy my new monetary determination that went up $88 but there was no mention of backpay or anything else. (I filled as an independent contractor 1099)

  37. I still haven’t received my $340 weekly UI since 10/8/20. I can’t reach anyone by phone and I don’t know what is going on or what to do. My last payment was the $1800 lumps payment . Anyone else having issues with weekly UI payments?

    1. Did you check your UI balance? Check your GOV2GO account, maybe you need to file PEUC. If you are in the right track, time to appeal. Also, just continue filing your weekly benefit.

  38. I received a mail from Commonwealth of VA stating that with PEUC, I can get 50% of regular UI that I received (my UI is exhausted). As far as i know, PEUC is an extension of UI and are paid the same amount as UI. EB is the one that pays 50%. Why Commonwealth of VA are making changes like this? Does anyone here are receiving 50% only from PEUC?

    1. After filing the PEUC, do I continue filing in Work Force Connection for benefit while waiting for result/reply or wait for result/reply first before filing?

      1. Even for PEUC you still have to re-certify each week. It is like regular UI but extended for pandemic reasons. I did that for the first one and so far so good, I got my payment. The only problem is that they gave me the full amount and did not take the 10% for taxes I had been getting taken out for regular UI. I will just have to set aside money so there is no big surprise.

        1. And I still file it weekly either by phone or by online? Do you file it online?

        2. How long did it take after you filled for PEUC to receive your first payment?

      2. In regards to this post (did not have a link for me to reply to it)

        Terry says: Tuesday at 1:59 pm
        And I still file it weekly either by phone or by online? Do you file it online?

        You can file weekly like with UI by phone or online at the same website you did for UI. I use the online filing since I think its faster to get your money. I do use the VRS phone number at times to call for the balance or if there was a hiccup in the system, to make sure my payment for that week is on its way.

    2. UI was exhausted and I filled out the PEUC online and received my same UI payment even though the letter I received said up to 50%

  39. Am still waiting the extra 300 and heard some people already received it , however am in the middle of crisis. can any one give me what’s going on?

    1. The fund from the source of $300 is gone. It is unlikely that you will receive one even if you are entitled. The fund is gone.

  40. I havent recieved anything at all from them no 1800 but I got my regular 165

    1. I spoke with someone weeks ago. They told me my $1800 was sent to me on the 15th of October and that it was returned and as soon as it returns they will post it to my account. Well here it is November 6 and still nothing. they also said my routing number was changed on the 13th of October but i checked and its the same as the day i started getting unemployment. So who really knows! has anyone else have this problem

    2. I filed for the $1800.00 in lost wage assistant as well in september. I have not recevied any reply. will I still have a chance to get this?

  41. I received my $1800 yesterday but I haven’t received my regular $340 for weeks 10/15 or 10/22. Can’t reach anyone by phone either. Anyone else having this issue?

    1. I filed for Pua back in June and qualified all the way from March till July and only received two payments and nobody will do anything. They all insisted I had to give my gross amount but I am self-employed and I even had an argument with the local VEC office in my area and they said the same thing and because they insisted I had to give my gross amount I didn’t get but two weeks worth of Pua up until July 25th and that was it and I was supposed to get 13 weeks and even though I have faxed them the information and contacted the woman who takes the complaint through the VEC they still haven’t done anything and I seriously doubt they will I know a lot of people that haven’t received anything and they were working regular jobs they weren’t even self-employed and still didn’t get there Pua even though they qualified my neighbor got one payment back in April and that was it most of the money is probably going to people that don’t need it

  42. Back on the hamster wheel. My UI got paid for its remaining balance this week so I applied for PEUC. I hope it starts soon as I already exhausted my 1800 for bills. The weekly amount is more for everyday things like groceries and gas money. I am feeling dejected since I am applying for jobs and either I don’t hear from them and my application goes in the round filing cabinet or I get a reply but its nope, we went with another candidate. Ugh, when am I ever going to be the “other candidate”. I really want to get back to work. This long “vacation” is not good for my morale and sense of order. Thanks for listening. I know many of you are in similar situations.

    1. I am so sorry to hear about what your are going thru. I too am unemployed and steady looking for employment. I had several interview but because of the holidays everything seems to be put on the back burner, which doesn’t help me out because I am NOT receiving any compensation. It’s hard getting thru VEC system to speak anyone. But in the mean while I living off hope and a prayer. Trying calling you House of Representative

  43. Is there anyone didn’t receive lwa payment till now? I submitted the application on Sep 25th.But till now i didn’t get the letter from VEC.Fortunately i just got their response that said I’m qualified for the lwa.But they can’t pay out at one time and let me wait shortly.Someone has received that for a week.Do i still have a chance to receive the payment?

  44. So after 73 phone calls in the past 2 days only one person was somewhat able to assist me. So I self certified on the 25th of August after receiving a text message stating that I need to certify before the 30th to receive LWA, then it got pushed back to the 15th for final date of self certifying. I was just told that because I certified on the 25th I do not qualify for the full $1,800 and only $300 for the one week that I began the LWA self certification. And that anyone else who applied afterwards up to the 15th shouldn’t be getting the full payment unless they self certified back on August 1st. I do not know how accurate this is but the representative simply said I cannot receive anymore because I didn’t self certify on the 1st of August.

  45. Same with my hubs. No online chat, no emails answered, no phone contact, It is a cluster and still no LWA yet people have gotten it. I wonder if they really know what is going on? This is poorly run mess.

  46. I haven’t received any Lwa funds and it’s an endless maze trying to contact someone on the phone, I’ve been on ui since March, very little to no email or letters, this is nerve wrecking!!

    1. I got mine last night,(1800) I did go to gov2go last week an did the Lwa application, took 4-5 days for me to get money after the application,,,fill out the application If you can

      1. No I haven’t received anything you because I answered those questions wrong and accidentally submitted it so I dont think I’m getting anything

        1. You should try and call them and ask to have your response updated/changed. If funding still remains, and you are eligible, you will get a retroactive lump sum back payment. Will need some patience to get through to someone, but for $1800 its worth it.

    1. I am still waiting. I’m currently receiving unemployment benefits but no LWA payment yet. Attempting to speak to someone can be frustrating because the wait time is long then when a person does answer they give you the run around about LWA. No one knows details.

  47. I spoke with someone yesterday evening, they said it was going to be there today . Well it’s now 3 and nothing. Is everyone having this problem? i have always got my weekly on Tuesday i still haven’t gotten that.

  48. I filled 8n all the paperwork in August when the president approved this,filed the initial paperwork, thought all was fine.did not receive paperwork, or E mails telling me there had been a change of mind, and would not receive my 300.00 a week here it is, day 3, I did thank God receive my weekly unemployment benefit for this week.I would like to know, will I receive the 1800.00 benefit or not…times ate getting hard..

  49. Help, Can you tell me more on the LWA. It says they pay for 6 weeks (300.00 each week) from Aug 1st I assume through Sept 9th 6 weeks. What about payments after Sept 9th, will they be automatic or do I have to reapply? Thanks

    1. No more payments from Sep 9th. The program was only funded (via FEMA) for 6 weeks across all states. Unless Congress passes an extension, no more additional UI benefits.

    2. I got the 1800 but my payment didn’t go up. I’m wondering why??

  50. Hi there! I was very surprised that I received mine. In my Gov2Go app, on my timeline, it said that I had to uphold a copy of my W-2 within 10 days. Well I did not do that because I couldn’t find it anywhere! I assumed that I was NOT going to receiving it. So just for fun I called to check. And Dang, what a surprise I got!! I received the entire $1800. I currently receive $158 a week which qualifies me. Now remember, I still haven’t self certified or anything. I received the $1800 on Monday sometime. I normally receive my regular weekly amount in Tuesday at midnight… basically Wednesday. Should I expect possibly to receive the $300 plus the regular $158 for a total of $458 on that date then?? Sorry for the very long essay that I have written here LOL, I am just trying to get my affairs in order too as my car broke down with a broken clutch cable or something by so I need to get it towed as soon as I can. Does anyone have any info on this. Thank you guys in advance if anyone happens to know the answers to that!!!!

    1. Pua people don’t have to do anything because you certify every week so you already qualify for what ever program they have

    2. I got the same amount that you do ma’am 158 a week and I also got the 1800 but my payments didn’t go up. I’m wondering why myself?? Can anyone help us out?? I’ve tried calling the number entered my ssn and my pin and it says that I’m not in the system.. wtf is really going on here??

    3. I am in the same situation. I did not receive my 1800 until a week later than everyone else. I was fortunate to get someone on the phone to assist me. I previously was provided a confirmation that all was good, only to find out they blamed in on the fiber optic cable. They cannot provide a date to receive the other past 6 weeks (1800), and said the additional 300 should be starting the week of October 26, 2020. I am not sure what to beleive. My finances are a mess. Then today I received another letter stated my EB has to be reapplied even thought I have a confirmation all is good! Everything is a mess!

  51. I haven’t received the extra 300 payment yet..
    I currently receive regular unemployment…do i qualify for this extra 300?

    1. I am wondering the same thing. I know the PUA people have received theirs but I don’t know anyone that is receiving regular unemployment that has received any of the LWA money. Little backward you would think the people who actually who qualified for traditional unemployment would have received their money. I talked to someone several weeks ago and was told looked like I should received at least 3 weeks and I still haven’t seen anything, Crazy you can’t get answers from anyone.

      1. I get traditional unemployment since june and I recieved my 1800 last week. I have direct deposit into my bank account. It was there last monday morning!

  52. I filed for my Pua back in June 2nd. I filed all my claims after I received my monetary determination, I filed for like one and a half months because by this time it was already July and had not received anything because the gov to go website lost all of my information and the VEC had no info on my filing even though I had a confirmation number so we had to do it over the phone. Well to make things worse I still didn’t receive anything and the representatives kept telling me I had to turn in my gross amount. I am self-employed and work 7 hours a week but make more than my base amount which was around 158.00. So I did some research because I was not receiving my checks and I was supposed to receive the base amount + 600 dollars, and found out on the VEC website that I am supposed to turn in my net amount because we have to pay so much in taxes and when I contacted the Harrisonburg Virginia Workforce Office the management said that I had to turn in my gross amount regardless and I had to send them pictures from the VEC showing otherwise so they gave me a fax number and I contacted the VEC directly off of their website and the woman that supposed to handle complaints and they have yet to do anything about it. Now at least I was working but my biggest concern is people like me who didn’t know any better and should have been receiving their Pua and have children and bills to pay more than I do we’re getting screwed because the VEC did not train their people properly and they don’t even read their own rules and they haven’t done anything to fix it but I’m sure they’re giving a lot of money to people who are not supposed to even get it I was screwed out 11 weeks of Pua because of the screwed up system and I’m sure they have the money to fix it but they refuse to do it. I have a neighbor who was out of work because of covid-19. He works up on a Skyline Drive and hasn’t worked since like February and he received one Check in April and didn’t g. back to work until September so tell me what is wrong with the VEC and why they are ripping people off that need to pay bills and those who don’t even qualify for it are getting all the money

    1. I agree. I too am still waiting. Hopefully it will be here later today or the next. I just know here in my state I had to apply under the LWA in the gov2go portal.

  53. I filed for my Pua back in June 2nd. I filed all my claims after I received my monetary determination, I filed for like two and a half months because it by this time it was already July and had not received anything because the gov to go website lost all of my information and the VEC had no info on my filing even though I had a confirmation number so we had to do it over the phone. Well to make things worse I still didn’t receive anything and the representatives kept telling me I had to turn in my gross amount. I am self-employed and work 7 hours a week but make more than my base amount which was around 158.00. So I did some research because I was not receiving my checks and I was supposed to receive the base amount + 600 dollars, and found out on the VEC website that I am supposed to turn in my net amount because we have to pay so much in taxes and when I contacted the Harrisonburg Virginia Workforce Office the management said that I had to turn in my gross amount regardless and I had to send them pictures from the VEC showing otherwise so they gave me a fax number and I contacted the VEC directly off of their website and the woman that supposed to handle complaints and they have yet to do anything about it now at least I was working but my biggest concern is people like me who didn’t know any better and should have been receiving their Pua and have children and bills to pay more than I do we’re getting screwed because the VEC did not train their people properly and they don’t even read their own rules and they haven’t done anything to fix it but I’m sure they’re giving a lot of money to people who are not supposed to even get it I was screwed out 11 weeks of Pua because of the screwed up system and I’m sure they have the money to fix it but they refuse to do it. I have a neighbor who was out of work because of covid-19. He works up on a Skyline Drive and hasn’t worked since like February and he received one. Check and April and has gone back to work until September so tell me what is wrong with the VEC and why they are ripping people off that need the pay bills and those who don’t even qualify for it are getting all the money

  54. I only received $300 not the full $1,800 I thought I was supposed to receive the full amount and I self certified a week before September 30th and I can never reach a representative on the phone, how can I have them correct the issue. Please help !

    1. Hmmm that is odd and bad. Did you earn at least $100 for all the other weeks? I would give them a call and I know no one wants to be on the line forever but that is your quickest route. Other than that you can give it one more week to see if you receive the rest. Personally I would call if you know you should be getting the full amount. I hope you get this resolved quickly. We are all on a tight rubberband of nerves.

      1. Hi, yes so I have been getting it regularly for the past 3 months now and beforehand when I tried to get a hold of someone in VEC I was never given the option to hold on the line I’ve tried every number and option available but all it ever does is say they are experiencing a large amount call volume and to call back later and hangs up on me… I spam called for about 4 hrs one day just to speak with someone and got nothing ever, I even emailed and did not get a response from anyone… do you happen to know if there is a specific way I can reach someone ?

        1. 1-866-832-2363
          This is the number that I was able to speak to a representative on. It’s not the same number that I call when I file weekly

        2. Call 866-832-2363 option 1 then option 9 to speak to a representative. I’ve spoken to a rep every time I call.

      2. I called at 8:12 in the morning on Thursday and was able to speak to somebody. There wasn’t a wait either. So try calling first thing when they open and you should have a better chance of being able to reach a representative. Now I will warn you, the representative was not very nice. However, it is their job to help you and you have a right to address your concerns. I hope this helps. I know this is a tough time for everybody.

        1. Thank you both Erin and Tammy ! I seriously appreciate the help and I’m going give it a shot first thing in the morning so I can try and resolve this situation. I’ll definitely keep you all updated to see if anything happens and I’m really hoping for some kind of answer.

        2. So after trying to be put on hold I still can’t even get the pleasure of waiting to speak to someone… it’s only just machine after machine and I need to speak to someone to figure out what’s wrong, I’ve tried virtually every option on the call hoping to be put through to a representative but it just repeats information or hangs up… I don’t know what to do anymore.

        3. I wanted to see if I could help you and I just now called the number and was able to get through to someone.
          Option 3
          Option 1
          Option 9
          That is the order of options that I used. Now it took two or three tries because sometimes after I chose all the options it would ring and go silent. But after the second or third try a live person came on the line and I didn’t have to wait. I made these calls consistently so just keep calling it until somebody comes on the line. I would suggest calling ASAP because I’m sure as the day goes on the busier the phone line gets. I hope this helps. I’m sorry you’re having to deal with this aggravation.

  55. This is true I haven’t receive my last weekly benefits as well. I did receive 1500.00 on Monday for the refund, which I’m wondering did they take the tax out. I’m just confused on the way the payments was issued out. Like do you still receive your weekly payments?

    1. I received the same 1500 and got my regular unemployment last nite I’m confused also I talked to a few reps last week I was told to add up all my wages and download it and another told me if I was getting anything before no need to do anything you will get it my daughter was getting less than 100 she haven’t received anything yet they need to explain it better

  56. I’m currently receiving PUA weekly. Was I supposed to certify for the LWA? Do I even qualify for the LWA?! If so, do they need banking information from me or is it able to go onto my Way2Go card!? I haven’t received any payment yet..

  57. I received the $1800. However, two issues:
    1. The $1800 did not have any taxes taken out. Is this a mistake?
    2. I did not receive my weekly UI benefit of $378

    Is there an issue with the weekly payment as well?


    1. – VA should be taking out taxes but they did not take taxes out of FPUC (at least for me) like they do for my regular unemployment. I have put aside 10% just in case so I don’t get a surprise come Tax Day.
      – As for your UI isn’t it a bit early for that? I normally get paid Tue or Wed since they take about 1 business day after you submit the re-certification. I did get last weeks but will see if this week I get my regular UI.

    2. Thanks for the heads up on the taxes. As far as the UI, I am referring to last weeks benefit. I never received it. I did the usual certification. I thought since last week it would have arrived on Thursday because of the holiday. However, you add the technical problems to it and that resulted in a 2 business day delay. That would have put me at today for last weeks’ benefit, but nothing was there today…

      1. I would say call VEC. Yes I know a huge pain. I have not had issues receiving my regular UI. Checked at this weeks was taken out and will be posted tomorrow. I have 1 more week left of regular UI and then the $ runs out. I will be applying for PEUC once that last payment hits my bank since it won’t let me do it early. Too much to ask I guess that I get on the queue before the money runs out. Too much red tape and nonsense. But if all goes well I will at least qualify for UI till the end of the year, which I hope not to be collecting till then if I can help it.

      2. I haven’t received last week’s UI payment either. Ater nearly a week of unsuccessful attempts at speaking to a live rep, I decided to just go to my local office. I was told that even though we were informed the checks were processed on October 14, they actually weren’t. They have now been processed and they should be received no later than Monday, October 26.

        1. Cathy, no, just UI for the week ending October 10.

          I found this posted on
          “VEC is processing payments under the Lost Wages Assistance (LWA) program. If you are eligible, you will receive your payment in 1-3 business days.  Please allow at least 3 business days before contacting the VEC with questions about your payment.  Thank you.”

    1. Yes. This is a supplementary payment on top of regular UI, PUA and PEUC. See article for details.

  58. I just Applied today 10/19 for lwa. Was there a deadline? I got a confirmation will I still get the lwa?

    1. As far as I understand the deadline to certify for LWA was 9/30/20. May have changed given all the issues they had but I have not seen anything. Best thing is to call them.

  59. Hello, Can you tell me more on the LWA. It says they pay for 6 weeks (300.00 each week) from Aug 1st I assume through Sept 9th 6 weeks. What about payments after Sept 9th, will they be automatic or do I have to reapply? Thanks

    1. If you are still unemployed and filing weekly, You would be getting your regular benefits but nothing extra. Whatever you were initially approved for.

  60. Did anyone in Virginia get theirs after self verifying past the oct 15th “deadline” I did it on the 16th when I t popped up in my gov2go timeline…. but no payments yet. Still hoping.

    1. Those who self-certified before the 15th havent received anything yet. If you self-certified past the 15th, i believed that you are not qualified anymore because VEC set a deadline for self certification.

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